COVID-19 Statement

Ward North American moves more than furniture, we move lives and families. Our company culture, built on a mission to care for our customers, employees and drivers, guides us at a time when we are mutually challenged by the COVID-19 (Coronavirus) pandemic.

Moving Guidelines

Guidelines for Moving & Handling

Safe Moving Guidelines

Moving and Packing Tips from the Professionals at Ward North American Van Lines

To help organize your packing, print this Moving Guidelines page and keep it handy.

Packing can be a tedious, labor intensive chore that takes skill and the right materials to prepare household articles for your move. Nationwide, packing damage is the second largest source of customer’s claims.

North American Van Lines recommends that you have our professionals pack for you. They’re not only skilled and experienced, they’re also trained in proper procedures, have the right materials, and can do it in about a quarter of the time.

Handling Guidelines

Bulky/Fragile Items

We strongly recommend that we crate or pack and prepare these items for shipment:

  • Marble,
  • Glass tabletops,
  • Heavy wall ornaments and mirrors (40″ x 60″ or larger),
  • Pool table slates,
  • Large trophies,
  • Statuary,
  • Chandeliers,
  • Antiques, and
  • Any other bulky, fragile items that require crating

Personal Items

Some things should stay with you as you move, such as:

  • Cash
  • Live Plants
  • Securities
  • Jewelry and Furs
  • Firearms (consult local laws)
  • Personal Papers and documents (like birth certificates, insurance policies, passports, and deeds)
  • Prescriptions
  • Coin and Stamp Collections
  • Special Family Photographs and Videos
  • Moving-Related Documents

Chemicals

Please remember that it is illegal and/or unsafe for us to transport items that are flammable, corrosive, chemical or explosive. A list of such hazardous materials includes, but is not limited to the following:

  • Acids of any kind
  • Adhesives of any kind
  • Aerosol cans
  • Alcohol/Wine
  • Ammonia
  • Ammunition
  • Antifreeze
  • Batteries
  • Bleach
  • Butane Tanks
  • Candles
  • Charcoal Briquettes
  • Chemicals
  • Cleaners
  • Disinfectants
  • Fire Extinguishers
  • Firewood
  • Gasoline
  • Kerosene
  • Lighters
  • Liquid Cleaners
  • Hover Boards
  • Matches
  • Paints
  • Polishes
  • Propane Tanks
  • Petroleum Fuels
  • Shellac & Varnishes
  • Solvents
  • Scuba Tanks
  • Wood Stains
  • Welding Gases
  • Galaxy Note 7

Please note that propane, butane and scuba tanks are currently banned from transport even if they have been certified as being empty or purged. We realize that some of our customers may be unhappy with the van line and government’s stance on this issue, if explained properly, we feel certain that most, if not all, will agree that the associated risk of transport far outweighs the relatively inexpensive cost of a new tank.

Remember that transporting hazardous items is never worth the risk so please do not do it. Following this admonition will ensure a safe and prosperous future for all of us.

 

We believe we must be vigilant to ensure that we are operating in a safe manner at all times. It makes good business sense (i.e. fewer claims and associated expenses) and more importantly, it is the right thing to do in order to ensure happy customers as well as to ensure the safety of the general public and our service providers. Please

North American Van Lines, Inc. MC 107012 U.S. DOT No.070851
Texas intrastate moves are hauled under the authority of North American Van Lines of Texas, LLC TxDMV No 0000009188; Texas DMV Phone No. 1-888-368-4689