Customer Reviews

Ward North American
4.5
Based on 897 reviews
joseph G.
joseph G.
15:01 29 Nov 24
Great moving company. Highly recommend. Super polite, efficient and communicative. Top tier experience. If anyone needs a moving crew, use this company.
LaTaura Y.
LaTaura Y.
01:18 28 Nov 24
This group (Roger Suárez crew) is AMAZING! Not only were they punctual, they took very good care of my goods and property during the move! The team felt like an extension of the family, and I highly recommend them to anyone looking for moving services! I had an awesome experience! Thank you for your service.
Don G.
Don G.
14:24 27 Nov 24
Excellent service on both ends. Prompt. Punctual. Fast. Hardworking movers. Price was very fair.
Jessie D.
Jessie D.
18:32 14 Nov 24
Phoebe S.
Phoebe S.
20:13 13 Nov 24
I had a great experience with Ward North American movers, from the initial contact, through the pre move contacts, and finally moving day packing and unloading. All really nice, helpful people.Would highly recommend using their services.
Two S.
Two S.
01:01 13 Nov 24
Rogers crew was amazing. Very professional and helpful. Made the move in very smooth and seamless. Can’t thank them enough for their hard work
Sheldon F.
Sheldon F.
19:17 08 Nov 24
My experience with Ward North American was fabulous. Every need and want was attended to completely and quickly. This team is competitive and handle your possessions with care. I could not be happier with them. it was the least stressful part of the move!
Julie H.
Julie H.
02:56 06 Nov 24
I recently had the pleasure of using Ward North American Van Lines for my move from Texas to Wisconsin, and I couldn't be more satisfied with the service I received. From start to finish, the entire experience was seamless and stress-free.Our driver, Colby, was exceptional. He was not only professional and courteous but also incredibly knowledgeable about the moving process. Colby made sure that everything was loaded securely and took great care to ensure our belongings arrived safely in... Wisconsin.Additionally, the packing teams in both Houston and Wisconsin were fantastic. They worked efficiently and with great attention to detail, ensuring everything was properly packed and handled. Their teamwork and dedication truly made a difference during what can often be a hectic time.I also received timely and numerous updates from my move coordinator Christine West, who kept me informed of any changes in schedule and/or rates. Nick Mustachia, my Relocation ConsultantWith Ward North American, was fair and accommodating of my rate and unique requirements.I highly recommend Ward North American Van Lines for anyone looking to move. Their outstanding customer service and professionalism made this transition a positive experience. Thank you to the entire team, for making our move a success!read more
Kathleen B.
Kathleen B.
21:32 05 Nov 24
Like my husband said they were, "GREAT", VERY PROFESSIONAL, WELL ORGANIZED AND WILL BE GIVING A RECOMMENDATION TO ANYONE THAT NEED A MOVER SAMALL OR LARGE." We wish that we had hired them, Ward North American to move our household items instead of the mover our realtor recommended they were not professional at all. Thanks to everyone we encountered in helping us seniors move our storage items to our new home at Ward North American-San Antonio Movers.
Lucy W.
Lucy W.
16:10 04 Nov 24
Move Experience with an Amazing Team!From the very beginning, the organization was top-notch. Every detail was meticulously planned, making the entire process feel seamless. I had the support of friends and family, which made the experience not only efficient but also enjoyable. Their help, combined with a fantastic moving team, ensured everything went off without a hitch.I recently had the pleasure of working with Luis, Ruben, Roy, Tony, and Wilbert during my move, and I can't say enough... good things about them! They treated my belongings as if they were their own, showing incredible care and attention to detail.These hardworking individuals made the entire process smooth and stress-free. Their professionalism and dedication were evident throughout the move. I would highly recommend them to anyone in need of moving services.If I ever have to move again, I would want this fantastic team by my side! Thank you, Luis, Ruben, Roy, Tony, and Wilbert, for making my move a great experience!read more
Mat H.
Mat H.
03:41 04 Nov 24
Crew did an outstanding job and made our relo easy. They went out of their way to see if they could do anything more to help.Five stars to Roger and his team.
Matthew Arseneaux I.
Matthew Arseneaux I.
21:03 02 Nov 24
I recently used Ward North American for my move, and I couldn’t be happier with the service provided. The entire process was smooth and professional from start to finish.Special mention to Roger, the driver, who was exceptional. He was punctual, courteous, and handled all my belongings with great care. Roger’s expertise and friendly demeanor made the stressful moving day much more manageable.The team was efficient and ensured that everything was packed securely and delivered on time. I... highly recommend Ward North American for anyone looking for a reliable and professional moving company.read more
Marilyn S.
Marilyn S.
17:35 27 Oct 24
Great experience. I would recommend this company to anyone!
Nicol B.
Nicol B.
19:39 22 Oct 24
Excellent job. They made a hard move much much easier.
Angela B.
Angela B.
21:51 21 Oct 24
This is by far the BEST MOVING COMPANY in the country. The drivers are awesome as are their helpers. They are very efficient and incredibly professional. I won't use anyone else.
Susan J.
Susan J.
01:02 19 Oct 24
Simply the easiest and most pleasant moving experience we’ve ever had. Friendly, professional, and efficient. Amazing people that make up a great company.
Ken P.
Ken P.
15:12 11 Oct 24
Great experience. no problems. Very efficient
Clare A.
Clare A.
17:00 10 Oct 24
Total professionalism at every step of the way! Very smooth process and everything was handled on time!
John C.
John C.
12:00 08 Oct 24
We had a problem with the scheduled delivery date after it was originally scheduled. Erica of the San Antonio Office was super great she worked with it till we got the problem solved THANK YOU ERICA And the line driver Kevin is also super great
Pamela L.
Pamela L.
15:36 07 Oct 24
North American Van Lines taught me that great customer service is alive and well! The team who handled our move to another city were service-focused, diligent, dependable, and trustworthy. They had been with the company 25 years...which says alot. My husband and I were so impressed and would recommend this company to anyone based on our experience.
Emily W.
Emily W.
01:32 07 Oct 24
Such professionals and made this the easiest move ever
Curtis S.
Curtis S.
18:15 06 Oct 24
Wade did a fantastic job moving us.
John H.
John H.
01:20 06 Oct 24
My wife and I recently hired Ward North American to move us from central Texas to the Florida Panhandle. We have been married 47 years and accumulated a lot of items along our way. We have 3 sons and 4 grandsons. Lots of items they asked us to save for them over the years. The majority of our furniture is American antiques from the 1800s. Old clocks/ including 9 foot tall 140 year old Grandfather clock/ and lots of old glassware. About 15 marble top tables. Massive roll top desk. Antique... dining room set with 140 year old buffet with mirrors and numerous cabinets with glass fronts. We were very anxious about the move. 775 miles. We moved to be near our grandsons and worried about damage and breakage to our old belongings. When the move ended in Florida we were ecstatic. Every facet of our move was superb From Tami the scheduler and Alex the driver, as well as a total of 9 people packing, loading and unloading. Every single person was courteous, kind, efficient and perfect in every way. Frequent communication prior to and up to time of move. Also contacted me to be sure truck and crew were on site on time. They were early and ready to go. The driver,Alex, told me exactly when he would be at our home in Florida. He and crew of 4 were at my house 30 minutes early. They unloaded everything and reassembled all furniture that required disassembly for the move. Not a single scratch on furniture or chip on any piece of glass or marble. These people are absolutely fantastic. My wife and I are beyond pleased. Also I feel the price was much more than fair. My advice to anyone moving anywhere: Don’t bother checking with other movers. Just call and hire Ward North American and relax. They will take great care of you. My wife and I are still talking about what a FANTASTIC job they did.read more
Dean O.
Dean O.
18:06 03 Oct 24
Justin and the crews did an excellent job + the office checked with us frequently to ensure all was going well.
Chad R.
Chad R.
17:02 03 Oct 24
We had the best experience with Ward North American. The team was very friendly, patience and respectful throughout the whole process. They moved our 4-6 room house into a storage facility and was very careful in handling all of our items. They patiently stacked boxes and items in order to get all our items into storage, which took alot of thought and consideration.I would definitely consider working with them again if or should I ever have to relocate again.
Beth S.
Beth S.
21:51 02 Oct 24
Ward North American did an excellent job on my cross country move. I felt that they protected my property and belongings during the move. Richard and his team were extremely courteous and always verified where I wanted things placed. They went above and beyond!
Patrick
Patrick
21:32 01 Oct 24
Wow! crew leader Marivel and her team, Maria, Daniela, Susana, Gman, Yamaris and Dayannis Did such a great job. Friendly, accommodating and extremely respectful of our belongings. Thanks for such a great job packing us up!
Aileen P.
Aileen P.
21:33 30 Sep 24
Good price, compared with 2 other full moving services. The move was quick and easy. Both crews that packed and unpacked did a great job and were friendly. The crew and Brittany were communicative and answered all the questions I had in a quick manner.
Amanda V.
Amanda V.
17:28 29 Sep 24
Jim J.
Jim J.
00:10 29 Sep 24
I’m extremely pleased with the service of Ward North American Van Lines. They began by providing the best information and explanation during the virtual tour and then sent an excellent packing team. The driver was outstanding - organized very professional loading and unloading, told me what to expect, and what was happening at each stage, and when he would arrive at both ends.We also sent one room of furniture and related items to a museum in Edmonton, Alberta. Ward took care of the... cross-border issues so that my family could easily clear customs and arranged the extra trucking step that required. I appreciate the extra effort.read more
L. W.
L. W.
19:53 27 Sep 24
Went well. However, final load was underweight from estimate. Waiting for my refund.
lorena R.
lorena R.
20:03 25 Sep 24
Nelvin Joseph A.
Nelvin Joseph A.
16:00 23 Sep 24
It was very good and truly professional. From booking to delivery it surpassed my expectation. Definitely will recommend.
Taylor G.
Taylor G.
18:57 20 Sep 24
Great company and excellent driver! The whole process was seamless. Communication was clear and prompt. Loading and unloading wad professional and careful. I highly recommend them!
FLY F.
FLY F.
15:36 16 Sep 24
By far the most spacious and cleanest moving storage place I've been at..So much space to move around
Robert D.
Robert D.
18:11 13 Sep 24
Very responsive. Would work with again.
Wyatt H.
Wyatt H.
15:56 09 Sep 24
Amazing moving company. Best out there. Cathryn was way more than helpful she was accommodating to everything I needed. The movers were spectacular. Helped me more than they had to. Great moving company. Best out there. Going to use them again for sure.
Brad
Brad
22:05 05 Sep 24
Teresa F.
Teresa F.
12:21 04 Sep 24
Toby B.
Toby B.
17:11 01 Sep 24
Jayson H.
Jayson H.
13:29 31 Aug 24
True professionals from start to finish. The bidding was quick and efficient and I received it that day. The move with Justin and his team was absolutely fabulous. Great communication and no issues. Nothing was damaged and the unloading and set up was very efficient! I would definitely recommend Ward NA.
Linda B.
Linda B.
00:39 28 Aug 24
Excellent customer service. Expectations were met. Roy on the front end and Jeff on the backend we’re prompt, professional, and very polite!
osvaldo L.
osvaldo L.
05:24 16 Aug 24
People were great and i got unloaded ASAP
Payton R.
Payton R.
23:17 12 Aug 24
Our move coordinator, Scarlett, did a fantastic job! Great communication, great overall experience. 😊
James G.
James G.
19:40 11 Aug 24
The moving process was done very professionally and efficiently. All communication via office and drivers were great. The moving team was very polite and accommodating to our needs. Well worth the money
Lisa S.
Lisa S.
00:46 10 Aug 24
Our experience with the packing( they were thorough, diligent, and top notch), loading (knowledgeable, professional, and respectful), and unloading ( wow- what an amazing crew. They were accommodating, helpful, patient, and didn’t leave anything undone.) All three crews were stellar!Sincerely,Lisa Schramme
Steve F.
Steve F.
18:59 08 Aug 24
Very friendly and reliable. They moved us from Texas to Illinois snd everything was great.
Mike K
Mike K
22:02 05 Aug 24
Everyone was amazing to work with. Danny was great with helping us get everything figured out with what we’re moving. The crew that was there to move everything was very kind and helpful making sure everything was where we wanted it. We will recommend them to everyone we know who’s moving in the future.
Michael F.
Michael F.
17:37 02 Aug 24
Absolutely thrilled with the exceptional service from Ward! From start to finish, the entire experience was seamless and stress-free. The team arrived right on time, expertly handled all of our belongings with care, and displayed a level of professionalism that truly set them apart. They were efficient, friendly, and went above and beyond to ensure everything was placed exactly where we wanted it in our new home. The attention to detail and the careful packing really made a difference, and not... a single item was damaged. Five stars all the way! ⭐⭐⭐⭐⭐read more
Yaxing Z.
Yaxing Z.
05:01 02 Aug 24
Excellent service! Very organized. Driver is great!
Tim R.
Tim R.
00:09 02 Aug 24
Super hard working crew. Very professional. Exceeded my expectations.
Jason R.
Jason R.
22:36 22 Jul 24
Moving crew did a great job.
Trevor T.
Trevor T.
04:48 21 Jul 24
Roger and his crew did a fantastic job. Very professional and amazing service.
Gabryelle S.
Gabryelle S.
14:29 18 Jul 24
It was one of the smoothest packing/storage experiences I ever had. They also were so friendly and made my experience great!
Poonam D.
Poonam D.
00:54 12 Jul 24
Cory W.
Cory W.
19:34 11 Jul 24
Ward North American provided us with possibly the best relocation move we have experienced among the 7 we have done thus far. You can tell their staff goes the extra mile to secure and protect items during the packing process and they take great care in everything they do. Our driver was Anthony Johnson and he was fantastic. Thanks Ward!
Sidejobsam
Sidejobsam
18:10 09 Jul 24
These guys were awesome in the transport of our vehicle from San Antonio to Miami. Delivered our Infiniti without a scratch and faster that promised. We'll definitely use them again!
Letty G.
Letty G.
20:19 08 Jul 24
What a wonderful, easy, and cost effective process moving our car across the country! I highly recommend you use Ward for your moving needs.
Josh L.
Josh L.
15:53 08 Jul 24
All people we dealt with were friendly and very responsive. Moving across the country is no easy/fun task, but Ward made the process much smoother and easier than imagined. From coordinating dates to day of logistics, the entire process was smooth and easy, and everyone we dealt with was very friendly. Unfortunately we had some damage to a few furniture items (working through claims now), but all in all, a job well done and would recommend. Would be a 5 star review if it weren’t for the damage.
Juan G.
Juan G.
15:29 06 Jul 24
The entire process from quote to move and everything in between was top notch. Made things easy.
Kathi B.
Kathi B.
22:05 03 Jul 24
Francesca P
Francesca P
15:19 02 Jul 24
I was so pleasantly surprised by Ward North American. I used them recently for a cross country move and it couldn’t have gone smoother. From the initial in-home assessment to the loading and off-loading of my items from the truck. I was kept informed at every stage, they showed up when they said they would and everyone I interacted with was super pleasant. Moving, as a concept, can be a wretchedly stressful experience but these guys made it a breeze and I am so thankful for it. Also I should... note here that none of my items arrived damaged.read more
Dj B.
Dj B.
22:25 25 Jun 24
I am in the middle of unpacking and getting settled from my move 3 days ago. I could not be happier with the services provided by everyone involved. Could not have asked for a better driver and team. They were exceptional! All were very professional yet friendly and cheerful, courteous, and respectful. Can’t say enough good things about them. The special service teams on both ends were excellent too in handling my baby grand piano and marble.
Savannah C.
Savannah C.
20:21 24 Jun 24
Edward Castillo, Roger Suárez, and their crew did a phenomenal job packing, loading, hauling, unloading, and unpacking our household items. They are friendly, polite, and respectful. They covered our floors and padded all entry ways. They used ramps to save our main entries also. We had a lot of stuff (3300 sq feet), and everything was handled with care. Highly, highly recommend! Thank you!
G P
G P
16:52 21 Jun 24
Fantastic experience with Ward North American Garland from beginning to end. 5 Stars! Incredibly professional. I would highly recommend them based on our experience. We have moved / relocated eight times and this was the best of them all. Dave and the two crews were wonderful to work with.
Wes & Kathy S.
Wes & Kathy S.
13:47 21 Jun 24
Here's a short review for a moving company that did an exceptional job:⭐⭐⭐⭐⭐ Absolutely Outstanding Service!Wards North American Van Lines truly sets the gold standard for moving companiesI can't praise Wards North American Van Lines enough for their exceptional work during my recent move.From start to finish, their team demonstrated unparalleled professionalism and care. They handled my belongings as if they were their own, expertly packing and... transporting everything without a single scratch.The movers were not only efficient but also incredibly friendly, making the stressful process of moving actually enjoyable.They went above and beyond, helping me maximize the space of my temporary storage units.Their attention to detail was impressive - nothing was overlooked.Wards North American Van Lines truly sets the gold standard for moving companies. If you want a stress-free move with a team you can trust, look no further!read more
tennysonwjr
tennysonwjr
23:29 20 Jun 24
Great service with excellent communications.
Rachel B.
Rachel B.
20:37 20 Jun 24
Everyone we worked with and spoke to was very professional. There was great communication from start to finish. The movers and driver worked very efficiently to get us loaded and unloaded. Highly recommend for your next move!!
Joel C.
Joel C.
22:35 17 Jun 24
Moving with Ward was so easy. Went from Texas to South Carolina and Dave the driver and his crews were phenomenal. Would definitely recommend!
Isabella I.
Isabella I.
22:14 16 Jun 24
This was my first time having movers and I couldn’t have asked for a better experience. The process was easy and the staff from start to finish were professional, personable, and timely! Thank you Erika & Jaden with admin, and Justin, James, & Zach moving day of!!
Gerry H.
Gerry H.
17:35 13 Jun 24
The move went very smoothly. The loaders and driver were very efficient both at pickup and delivery.
Paige B
Paige B
17:21 10 Jun 24
Jennifer was helpful with organizing our move and following up with me to ensure everything was going smooth throughout. David and his team were careful and efficient with our move. They worked around me and the kids while packing our items. And when we moved into our storage units, they were thoughtful enough to organize things so we could get to what we needed. I would definitely use their service again!
Jeff F.
Jeff F.
17:19 09 Jun 24
This was our first big move and I can't say enough good things about the experience. Our driver, John Osborne, was an incredible professional and helped us in more ways than just getting our belongings safely from one state to another. He was always checking in to make sure we were comfortable with the process at all points along the way from the packing, to loading, transporting, unloading, and placing/assembling our possessions. Because he has been doing it for many years, he knew local... crews to hire to do the jobs right - efficiently, safely, and courteously. He quickly built a great sense of trust that endured throughout. I would absolutely recommend the company and John to anyone wanting a safe and worry free move.read more
Leslie G.
Leslie G.
17:40 07 Jun 24
We had a good experience with our move with Ward. They were very organized and delivered in the promised delivery time.
Ram G.
Ram G.
23:19 05 Jun 24
Best experience. George was best and did an excellent job
Dolores B.
Dolores B.
11:34 01 Jun 24
I am very pleased with Ward North American. All of the staff were great starting with Jaden who got the process going to Jennifer who kept in touch throughout to make sure everything was running smoothly. I have moved long distance so many times and Anthony was the best driver ever! Thank you Ward North American!
Ali
Ali
06:15 31 May 24
My packing and unloading was amazing. Im still unpacking, however, thank you Maria, no glassware or precious items were broken so far! Thank you Franky and Alma for a great delivery! There was a mishap with two pieces but I was informed and will call insurance next week. Last but not least, thank you Scarlett for keeping me updated about the delivery date.
Anastasia G.
Anastasia G.
19:19 30 May 24
Moved went will! I really appreciate all of Brittany’s help!
Robert D.
Robert D.
18:24 23 May 24
Our move went without a hitch with Ward North American. The crews did a great job. Luis, our driver, was fantastic! Thanks for a job well done!
Kay O.
Kay O.
21:25 20 May 24
This moving company has set the bar way high that I would not want to use any other company. Rick and David made our move across the country seamless. They were punctual, professional and carefully handled our property. They were excellent! If possible I would request for this team by name in our next move.
Kevin K.
Kevin K.
20:57 20 May 24
Great team worked really hard to move our stuff. Good service, attitudes, and speed. Kept everything well protected. Thanks y'all!
Chelsey R.
Chelsey R.
18:00 19 May 24
I honestly loved this company. The ladies that packed my home was so sweet and so careful. I just sat and watch the walking dead while they packed and it was nice to just relax while they took care of everything. The guys that loaded the truck were extremely efficient and got the job done quick while not being sloppy about it. They were all so sweet and didn’t give me creep vibes like most men do. I wish I could give them 100 stars.
Briana J.
Briana J.
19:49 15 May 24
Wonderful, prompt and respectful service! I recently had a relocation with promotion; the company I work for recommended WNA. I’m so glad they did. They were great with communication of loading, any mishaps, and drop off. Highly recommend! Also, keep in mind for any and all moving companies, they can not ALWAYS be in control of damages that may happen to your belongings. It is their job to make sure when their hands are on your property, to take great care of it, TRY their hardest to make sure... it’s packed safely, and deliver it with respect. This company did just that! Thank you all for your services.read more
Stephanie F.
Stephanie F.
17:48 10 May 24
This was a wonderful company to work with. They were cautious with our furniture, and the move went very well. We traveled from Texas to South Carolina. The team on both ends of the move were cordial and polite and efficient.
Marlin K.
Marlin K.
01:49 28 Apr 24
Best move I've ever had. Randy and the crew on the packing side to the unloading part were fantastic. Randy has really put together a winning team
Jeffery M.
Jeffery M.
15:05 26 Apr 24
Great place stop here usually every trip.
Jules C.
Jules C.
14:48 26 Apr 24
Absolutely the best if you need to move! From the very beginning Ward North American took over everything coordinated with third-party crate team Packers and did a phenomenal job. This was the first time I'd ever moved to another state far away and didn't know exactly what to expect but the fact that I could rely on Ward North American and all parties involved helped ease some of the huge amount of stress that's involved with moving after many years to a completely different state. From the... very beginning when Jim came over to look at everything and put an invoice together I knew I was in good hands. Paul who was the main guy of the moving van, was extremely helpful, very professional, yet very understanding especially with all the emotions I had leaving a place of 17 years, a city I'd lived in all my 60 years. It was just me and my dog moving, so I really had no help, and after six weeks of packing boxes and being completely worn out, I made the decision to have Packers come and do the rest. They were great, As was everybody involved, and I couldn't have done it without Ward North American! The communication from the very beginning was outstanding, and I was very appreciative of Paul and all parties keeping me advised of how things were going to be. A huge thank you to all how made this move possible, and while I hope I never move again, it's comforting to know that there is a company I can trust, and I would definitely enlist their help again! Thank you Ward North American!!!read more
Randy D.
Randy D.
16:31 19 Apr 24
Above our expectations. The packers, loaders and driver are all A+ team. Zeke the driver very personal and does all the extras for you. Plus his dog Taco. We highly recommend Zeke's team would use them again in a heart beat.
Melody H.
Melody H.
18:39 15 Apr 24
Sherman and his team made my move smooth and stress free.
Tracey J.
Tracey J.
19:48 12 Apr 24
fw B
fw B
19:06 10 Apr 24
Professional
As the owner of Forward Real Estate, I consistently rely on Ward Moving as my preferred moving company. I confidently recommend Ward to all our clients, knowing they'll receive exceptional care and service. Ward consistently upholds the same standards of excellence that we pride ourselves on, ensuring our clients are in good hands. In all the moves they've handled for our clients, I've never received any negative feedback. If our clients are happy, then we are too!
John B.
John B.
22:07 04 Apr 24
We just completed our move from Austin, TX to North Port, FL today. I want to give a huge shout out to Ivan (our driver) and his packing and unload crews from Ward North American who were amazing throughout our move. They took great care with all of our possessions including our pinball machine which I was really concerned about. Nate, our customer service coordinator, and Jim our surveyor were also amazing and worked with me to find the right options within our budget and checked in on us... throughout the move. I highly recommend Ward North American for your next move, be it local or across the country!read more
Stephanie M.
Stephanie M.
17:10 03 Apr 24
Cathy H.
Cathy H.
21:19 01 Apr 24
I have moved over 9 times in my career and award North American is by far the best moving service. The packers and movers were very professional and courteous. All our belongings arrived safely & not one item was broken! I can’t say enough good things about Ward North American. I highly recommend them.
Asa E.
Asa E.
20:12 25 Mar 24
I can’t say enough good things about how Ward handled our move from Houston to the Pacific Northwest. Our driver, Frankie and his wife, Alma were kind, friendly and super careful with our belongings. They took time to discuss how they planned to protect our antique furniture as well. We had the crew in Houston pack for us and it was well worth it. Both driver and loading/unloading crews were wonderful and responsive to our needs. Do not hesitate to go with Ward for your full service move, they... are worth the price.read more
Susan K.
Susan K.
16:26 23 Mar 24
Six people came and packed and loaded our household with exceptional care and with wonderful social interactions too. The unload was also wonderful. The only glitch was that we had to wait 10 days longer than told for delivery.
Karla A.
Karla A.
22:56 20 Mar 24
Rebecca M.
Rebecca M.
18:59 20 Mar 24
I wish it was possible to give 10 Stars!!!Marivel - Crew Leader on 03/13-14/24Daniela & Maria - Packing Movers on 03/13/24G-Man & Shorty - Loading Movers on 03/14/24Wow, these five individuals made this moving process SEAMLESS. What a LEADER *Marivel* is for such a FANTASTIC crew. This was our first time using Ward Houston; each of these individuals listed were SPEEDY, ORGANIZED, TIMELY, AND COMMUNICATIVE.Moving is a stressful process, no matter how many times it happens. ALL CREW... arrived when they stated they would, and also executed their tasks in a timely manner that felt flawless.**Marivel, Daniela, Maria, G-Man, and Shorty** ALL contributed to this entire process being SIGNIFICANTLY LESS STRESSFUL than I could have ever anticipated.THANK YOU so much to this amazing crew!!! I see why MARIVEL is such a great Crew Leader and human in general.Everyone brought positive energy AND above all, absolutely PHENOMENAL WORK ETHIC. These individuals all deserve recognition, as this is truly a STELLAR group of people you have at WARD HOUSTON!!I can only hope that every moving process goes as seamless as these five people made it. THANK YOU all so much again!! Best moving process to date!!!!Rebecca M.read more
Dahlia P.
Dahlia P.
15:42 20 Mar 24
I was very pleased with Ward North American process and customer service.The team minimize my stress of moving out of state. They keep me informed of any changes and available during the weekend. Everyone provided superb customer service and I would highly recommend this company!!
Patrick K.
Patrick K.
15:45 19 Mar 24
Careful, efficient movers. They made the process as painless as they could. I was especially pleased with the packing.
Kyle Z.
Kyle Z.
13:44 19 Mar 24
Great work by Roger and his crew! They did a truck-to-truck transfer to move us out of our home in New Orleans on a narrow street. The crew was professional and courteous. Everything showed up on time and in good shape.
Peter E.
Peter E.
19:45 16 Mar 24
Roger Suarez, crew leader, and Edward and Patty Castillo did an exceptional job moving us from Beaumont to Houston, TX!
LEANA D.
LEANA D.
21:14 15 Mar 24
Out moving experience was excellent!! Couldn’t have asked for better service. Joe and his team (Dee and Walter) were professional, respectful and kind. Five stars all around.
Jackie D.
Jackie D.
20:22 13 Mar 24
I could not have asked for a better moving experience. From the start, my consultation and evaluation for the move was fantastic from TX to NC including the transport of my vehicle. The packers, t.v. crater and mover in charge were all great!!! I even had a situation with my new residence which caused me to delay delivery. Ward North Americam worked with me. Everything was delivered to me as it was. Safe and sound. I highly recommend them!! The only thing I should have added was unpacking... after delivery. Next time I will.read more
Linda D.
Linda D.
22:28 11 Mar 24
Michael and his crew was very professional and courteous.
Mike R.
Mike R.
15:23 11 Mar 24
I have stuff in storage at one of their facilities. It was a split shipment. Household goods were shipped to one address in October. The goods in storage are to be shipped to another address. I had trouble getting shipping cost and scheduling information for the goods in storage, but that has since been rectified. This will be the 17 move for my wife and I. Most were corporate moves. Ward North America is as good or better than any move we have made.
Tim H.
Tim H.
20:22 06 Mar 24
This was my first move coordinated by a professional service and I could not be more delighted. All aspects of the move from apartment assessment, estimates, paperwork, communication, pickup, transport and delivery went off without a hitch.
Moazzam K.
Moazzam K.
23:07 01 Mar 24
It was by far one of the stress-free move I have done. Nathaniel was courteous in giving me the quote. Packing crew was highly professional. Came on time and professionally packed everything. Next day Eric arrived promptly with his team and took everything. They arrived at my destination a day before schedule. They unpacked everything highly professionally. Throughout the process went smoothly. I highly recommend this service to everyone.
Josh
Josh
03:55 01 Mar 24
Excellent service by Ward North American out of Killeen. From initial inventory to coordination to initial loading and delivery, the process was very streamlined. The movers were very professional and experienced at what they were doing. I'm glad I chose them for my move out of state.
Alison R.
Alison R.
17:57 27 Feb 24
I recently used Ward North American for my move from Texas to North Carolina. I cannot say enough good things about my mover/driver, Roderick. He was so kind, fast, efficient, and most importantly careful with my furniture and belongings. Roderick and Nathaniel kept in constant contact with me during the move to ensure the delivery was as smooth as possible. If I ever move again I absolutely want only Roderick to help 😊 He is a rockstar!
ABT
ABT
05:32 27 Feb 24
Great experience with this Company…I highly recommend Ward North American Van Lines to my friends and family!
Joseph G.
Joseph G.
22:19 26 Feb 24
The Ward North American Austin team, Jim, Nathaniel and Kelly were incredible! Professional, punctuational and great to work with. They moved our stuff from Austin to Portland and we are very grateful.
Laurel H.
Laurel H.
19:27 26 Feb 24
All aspects of our move were positive. Jim provided the quote. He was personable and assured us our move was important to Ward North American. Nathaniel coordinated the move and stayed in touch throughout. Lashavia directed the careful load and unload crews, drove the truck, and took great care of us and our belongings. I highly recommend Ward North American and would gladly hire them again.
Diana N.
Diana N.
22:58 24 Feb 24
Working with this group was very smooth. Jim, the surveyor, was able to give me some pointers to save some money on this end of the move. Nathaniel, the coordinator, was communicative and clear. And James, the driver, couldn't have been kinder or more efficient. Working with them through the stress of my move was actually a pleasure.
Kaelyn L.
Kaelyn L.
19:49 23 Feb 24
My packing and loading experience was great! Movers were on time, and packed the truck pretty quickly. I worked with DK, Marcus and Eddie — all three very efficient and professional! Would recommend to others.
Paul C.
Paul C.
17:48 16 Feb 24
Roger and his team did an awesome job! I would recommend his services to anyone!
Alexandra T.
Alexandra T.
13:02 14 Feb 24
Very efficient, communicative, and timely. I would definitely choose Ward North American again.
John D.
John D.
21:34 13 Feb 24
Marivel Mariz,and Susana , great crew. Efficient. -- attention to detail-- pls convey to them my heartfelt thank u. You can't find workers like them these days !!!!
Teresa P.
Teresa P.
11:34 10 Feb 24
We just completed our move from Austin, Tx to Minnesott Beach, NC with Ward North American and are very pleased with the service. Everything from the initial contact with Jim Back, the estimator, to our driver Steve was top notch. The communication was great! Our belongings arrived within the scheduled time frame. The loading and unloading crews knew what they were doing and hustled the entire time. We would definitely recommend award North American.
Diane C.
Diane C.
20:14 08 Feb 24
My husband, son, and I were so impressed with ward North American both in the picking up of all of our home in Austin and delivering it to our new home in Littleton Colorado. I’d like to send a special thank you to Joe, D, and Walter for the way they prepared the homes and paid special attention to all the details, so there were no questions at the end of the service. The customer service was exceptional, warm, and friendly. I told them all that we would definitely refer your company to any of... our friends and family who needed a great moving company. We have about three families that are discussing a move to Littleton also and are planning to use board in North American moving company.We have also sent kudos via Facebook regarding your company back on January 29. Again Godspeed in the success of youe business.read more
Nick L.
Nick L.
22:57 02 Feb 24
Eddie crew leaderJosephPaolaWere all awesome. Professional, on time and understanding. Couldn’t have asked for a better move
madeline B.
madeline B.
18:49 30 Jan 24
From start to finish, I had a great experience with my move from Austin to Chicago using Ward North American. This company takes the time to send a surveyor out to your house to look at your items and provide a fair quote based on weight. I got multiple quotes from different companies and this one was the cheapest with great customer service and followed through on all of their commitments. Jim was my surveyor and Nathaniel was my coordinator throughout the process. They were both super helpful... and communicative via phone, email and text. They took the time to check in with me multiple times to make sure everything was going according to plan. Anthony was my driver and him and his crew member Rudy were absolutely awesome and professional. They also took the time to communicate with me throughout the move and handled all of my items with care. They even managed to deliver my items early (within a week)! 10/10 recommend this company.read more
Jake M.
Jake M.
22:12 27 Jan 24
Marivel, Maria and Susana prepped our home and packed and did an excellent job. They were organized, communicative, timely and took special care when handling our valuables. Highly recommend
Francisco M.
Francisco M.
01:13 27 Jan 24
So glad for having Ward North American doing my house hold goods moving. Rober and his crew did a great job. Their professional and careful service was outstanding 100% recommend!
Greg C.
Greg C.
18:54 25 Jan 24
Best experience I have had in 32 years of service, Rober Suarez and his crew are true professionals. On time every time.
Corey W.
Corey W.
04:17 25 Jan 24
Roger Suarez and crew from Ward North American are professional and focused on getting our house packed and loaded up. We enjoyed our conversations and look forward to seeing them again.
fw B
fw B
01:42 22 Jan 24
I came to Ward very green the rookie of rookies, thanks to Christina, Gail, Greg, Angela and especially Joseph A.as well as the entire Ward family I have earned a wealth of knowledge and support. If I were looking to relocate my family there is only one Agent to consider WARD!
fw B
fw B
01:34 22 Jan 24
Josh, Ryan, Nathan and the Ward team make contracting here home away from home
fw B
fw B
01:31 22 Jan 24
Awesome crew
Andy W
Andy W
19:25 19 Jan 24
Great experience with this company! If I could give it 10 stars I would. Nathaniel got me started then Jim came out and gave the estimate and was very attentive - went way above and beyond helping me figure out a plan. I had to contact him about 5 times before the move and each time he was quickly responsive and made everything way less stressful. The move itself was great. Our driver Brian came in with the Ward crew and they also went way above and beyond. Everything was packed carefully and... they even had to craft a few of the boxes for special items which were more than happy to do. They have a great system for accounting for all your items and when they dropped things off in Boston we counted all 85 boxes/items until they were all checked off the list. Again super helpful crew and felt very trustworthy. No items were damaged. Price was competitive. If you want a stress free move these are your guys. I'll definitely be giving them a call in a few years when I move back to Texas. BTW I am not related to ownership.read more
Kayla S.
Kayla S.
14:54 19 Jan 24
Molly R.
Molly R.
14:30 07 Jan 24
Best move I’ve had yet! Garth and the team did a great job and made the move easy with good communication before and during the move. They were on time and did everything they said they would.
Ernie P.
Ernie P.
17:58 05 Jan 24
Ward North American provided the best service during my move. They accommodated my schedule and made the entire process seamless. Jennifer, who assisted me, was pleasant to work with. Even after their job was completed, they continued to impress me by following up two weeks after the move.
Brandon T.
Brandon T.
21:27 29 Dec 23
Mimi O.
Mimi O.
14:56 28 Dec 23
(Military Move) We had 2 teams come to our house, 1 team for packing and another the next day to move our stuff out of our house. Both teams were fantastic to work with. They were careful in their process, good communication, and very efficient. I greatly appreciate the work they put in and I felt comfortable with how they handled my furniture and sentimental items. Hoping that our furniture makes it just as carefully while in their care until we receive it.
Ruan F.
Ruan F.
19:33 22 Dec 23
Roger and his crew are very professional and delivered a world class service. Very efficient and careful at the same time.
Sonia F.
Sonia F.
18:52 21 Dec 23
The team that handled my packing showed up early and completed the job quickly and efficiently. Marcus and his team showed up on time on move day and as well did a fantastic job with protecting all the pieces and moving them efficiently and quickly. My furniture arrived at final destination very quickly and when driver said he would be there. Overall, I was very happy with the whole process and would highly recommend Ward North American and North American Van Lines for your long distance move.
Michelle B
Michelle B
16:24 21 Dec 23
Rental truck weigh - keep receipts
Dawn P.
Dawn P.
21:38 20 Dec 23
What an amazing professional team. Thank you to; Marivel, Irvin, Orelvis, Maria, and Salvador for everything. This team navigated three flights of stairs and never lost a beat. Highly recommend Ward Moving for your future needs. Happy Holidays from Aubry, Dawn and Edde!!
chandler H.
chandler H.
00:16 20 Dec 23
Roger/ crew were great. Communicated effectively and worked efficiently day in and out to get us through the moving process. All were extremely professional. Great experience and highly recommend.
Alan S.
Alan S.
19:55 19 Dec 23
Sean and his crew were excellent!On time and efficient! Sean kept us informed throughout the process.I highly recommend Ward for your next move!
Cori H.
Cori H.
22:22 18 Dec 23
The team I had pack my home and move me was amazing! The coordinator was great at communicating when and where people would be, and my movers were quick, efficient, and extremely careful with my things. They really helped relieve a lot of anxiety and stress from my relocation!
Nick S.
Nick S.
21:59 18 Dec 23
Excellent and personalized service. Never worried for a minute.
Andy J.
Andy J.
21:25 18 Dec 23
All of the people we dealt with during the whole move were pleasant and professional. If anything things were overly protected in packing, but there was very little transit or handling damage to our belongings.A few things were missed in the packing/ loading because I couldn't be on site for that part. My advice would be to be on site at the end of the loading day at a minimum. Having someone there to cover for you is not a effective.
Debra S.
Debra S.
19:11 12 Dec 23
Hard workers and very courteous. Went in every way to make our move stress free as possible. Pleasure to deal with.
Alex B.
Alex B.
18:33 11 Dec 23
Amir A.
Amir A.
01:07 11 Dec 23
Safe and professional ...Thanks guys
Charles K.
Charles K.
22:06 07 Dec 23
Did an excellent job and was on schedule
Charles W.
Charles W.
12:26 07 Dec 23
Roger Suárez and Crew did an amazing job protecting our house when moving out and in to our new home. They were careful with all of our things as well.
Stephanie W.
Stephanie W.
23:11 05 Dec 23
Rodger and his team were phenomenal in getting us moved! So professional, efficient, very knowledgeable, courteous, and kind. I have two babies and they worked around nap times! Cannot recommend them enough!!
Sharon P.
Sharon P.
20:04 05 Dec 23
Maribel, Maria, Daniela our Houston packing team were a great team working well with each other, friendly, conscientious and reliable. Took extra care to communicate, efficient and organized. We have moved numerous times and so far this phase of the move was great we were in good hands. Look forward to the other side and the unpacking phase with as good results.
Andrew Freundlich (.
Andrew Freundlich (.
15:10 28 Nov 23
The whole team was great with all aspects (communication, accessibility, packing, loading, unloading, and timing at both ends as planned).
Nancy S.
Nancy S.
17:00 27 Nov 23
Rick and his crew were awesome, packed everything with care. Made it to OK from TX without any problems! Glad I chose them over the other bids. 👍🏻👍🏻
Josh P.
Josh P.
15:11 27 Nov 23
Roger and his crew are top notch. He was great at communicating and transparent throughout the whole process. His communication made it easy for my wife and I as we were split between two cities at the time. His crew took great care of our belongings and even provided flexibility with the sleep schedules of my young kids. Overall I'd highly recommend Roger and his crew.
S D
S D
05:05 23 Nov 23
Packing, loading, delivering, unloading, transfer through elevators on both sides, professionalism of all staff, timeliness, caring, all were immaculate. Much appreciated.
Fabian M.
Fabian M.
00:27 23 Nov 23
Pete Y.
Pete Y.
19:01 21 Nov 23
Prompt, polite and professional. I couldn't ask for more.
Gary D.
Gary D.
12:55 21 Nov 23
Everyone from Robyn to Scarlett then to Andy and both of his teams packing loading and unloading were awesome. Professional, fast and courteous. Thank you Ward North American.
Brittany F.
Brittany F.
03:44 21 Nov 23
Great service! Would use the company again and recommend to anyone!
Randal R.
Randal R.
01:49 19 Nov 23
From day 1 it was a good experience. Jim assessed our needs and explained the process. He remained responsive to any questions. Coordinators kept in touch. The move crew Eddie McCoy, et al were great - efficient and flexible. We have moved a few times and we have never seen such wrapping and taping in BLANKETS, not just shrink wrap. If we move again, we're calling Ward North American.
Marianna H.
Marianna H.
13:59 16 Nov 23
Great move.
Luis G.
Luis G.
20:55 15 Nov 23
Roger and his crew were amazing!!!!! As they were very communicative throughout the whole process and handle my items with care. The moment they have arrived they started to work, non-stop!!! Impressive! Highly recommend their service!
Kativa S.
Kativa S.
16:32 15 Nov 23
The best moving experience to date! Thank you for your professionalism and timeliness!
Sarah H.
Sarah H.
01:57 15 Nov 23
Roger and his crew did a great job! They were always on time, friendly, and very hard working. They were very detailed when labeling to help with delivery and unpacking. They are careful and really take pride in their work to make sure it is done right. I would highly recommend Roger and his crew if you want your moving experience to go smoothly!
John T.
John T.
01:54 13 Nov 23
Always do a great job.
Sean E.
Sean E.
20:42 08 Nov 23
Everyone and Everything kept to a schedule. They were attentive and wanted to make sure I was satisfied.
Shannon
Shannon
04:14 07 Nov 23
The Buckles were amazing to work with, carefully took care of our items and were very professional. They made a stressful situation with moving a very pleasant experience. Cassandra was our coordinator and checked in with me every step of the way. I would highly recommend them for any move you are planning.
Jacque F.
Jacque F.
19:39 06 Nov 23
This is my second time using Ward North American for my move and I didn’t think it could get any better, but it did! My move team included Brad, David, and David. They worked so hard for three days and I never heard a complaint from them. They arrived on time each day and worked well past 5 o’clock to get all my stuff loaded. This team is amazing and bolstered my belief that Ward Moving is the best moving and packing company around. Plus the price was competitive with all the other bids I... received. You will not be sorry if you use Ward North American for your next move!read more
Kathy O.
Kathy O.
22:41 02 Nov 23
Roger and his crew did an amazing job. They are very hard workers. They communicated constantly with us as they were packing, loading, transporting, and delivering our things. We were more than satisfied with their hard work.
Megan K.
Megan K.
22:11 02 Nov 23
Maribel, Daniela, Maria, and Susana, did a wonderful job packing for our move. It was a complicated move and they did an amazing job keeping everything organized. Would definitely recommend them!
Tiann D.
Tiann D.
14:29 02 Nov 23
Best moving experience! Everyone I dealt with was professional, courteous, helpful, and friendly. Really appreciated all the contact before, during, and after to ensure my move went well.
daniel J.
daniel J.
17:37 01 Nov 23
Not too bad once all help arrived
Louise M.
Louise M.
10:19 01 Nov 23
We have moved 8 times over the years and this was by far the best move ever! We were given a quote to move from Austin Texas to Florida and it was firm, no extra fees. Great job on the estimate! We cannot say enough about our driver, Randy and his crew, both in Texas and Florida. Extremely efficient and took great care of our goods! He was spot on with an estimated delivery date and actually the goods came two days sooner. Everything was in the exact condition as I packed it. Way to go... Randy!!!! I would hire them again.read more
dave M.
dave M.
12:39 31 Oct 23
nj J
nj J
20:39 27 Oct 23
Great
Connor S.
Connor S.
16:34 25 Oct 23
John H R.
John H R.
11:14 21 Oct 23
Our move went without a hitch. Andy, the driver, was fantastic! As was his crew on both ends. Jaden could have done a better job communicating before the actual move, but I couldn't have asked for a better experience with the actual move. Andy and his crews were most accommodating, going above and beyond at every turn. Professional and courteous all the way. Highly recommend
Georgia G.
Georgia G.
01:53 20 Oct 23
Roger Suarez and his crew were an absolute joy to work with. Excellent communication from start to finish. They were completely professional in every aspect of the job from covering floors/stairs, protecting doorways to packing and transporting. I would definitely recommend them
Alex C.
Alex C.
19:44 09 Oct 23
Hired them for a move from Houston to NYC area. Professional crew, items arrived earlier then I expected which is good, and more reasonably priced than others I got quotes from. Would recommend
Peggy S.
Peggy S.
17:00 06 Oct 23
We want to thank Jim and Jennifer for the quote and call backs to keep us informed. The three gentlemen that came to pack and move were so polite, fast, and cared about our move, our items they were packing and moving too! When we get ready for our shop move we would like the same guys! 100% perfection! Thank you for being the best movers we have ever used! We will definitely only use you all going forward! 100% recommend you anyone that will be moving!
Sally B.
Sally B.
00:45 05 Oct 23
Roger and his crew were awesome!! They worked hard, nonstop!!! They took excellent care of all my household goods. Very pleasant, good teamwork demonstrated throughout the move.Will not hesitate to recommend them to everyone. THEY ARE THE BEST!!
C K.
C K.
22:01 29 Sep 23
All my belongings were packed carefully and delivered in time. Packing and unloading process were quick
Armando J.
Armando J.
23:53 28 Sep 23
Marivel, Daniela and Susana did an excellent job will recommend ,they we awesome I would give them a 10 star
A K.
A K.
14:36 28 Sep 23
Very fast and efficient company, while being professional.
Kristie W.
Kristie W.
20:45 27 Sep 23
Our daughter’s grandmother had recently passed away. We needed to find a way to get some furniture to our daughter that was her grandmother’s.I checked other companies as well and Ward NA was the best price, but most of all, they were extremely responsive, took time to make sure they understood my needs, and followed up to make sure all was in order. The movers were right on time, for both ends of the move. The movers were so nice, very professional, and so careful with everything. I... highly recommend these folks and will use them again and again with any future moves!read more
Estee J.
Estee J.
22:36 26 Sep 23
After several cross country moves, this was the best. Jim, in sales, was extremely professional. Bruce, my driver, was prompt, friendly, helpful, and lived up to everything as discussed. Thank you!
robert S.
robert S.
17:32 22 Sep 23
Very clean large warehouse!
James T.
James T.
18:15 21 Sep 23
John M.
John M.
16:10 20 Sep 23
Kelsi M
Kelsi M
17:36 18 Sep 23
We are so thankful to have had an efficient, helpful, and friendly team help us move into our new home.
Ally L.
Ally L.
15:57 18 Sep 23
Roger Suarez has a High Customer Service orientation and great communication and guidance about the hole process, all the crew were very professional. They covered all the areas, doors and stairs and help us to accommodate the boxes and furniture. Thank you, Roger and Team, for to all your support. If I move again; I will ask for Roger and Team
Charles S.
Charles S.
01:27 14 Sep 23
Have been moved before and been through this process, but Roger Suarez and his crew with Ward North American were absolutely phenomenal. I had to move last minute for an expedited relocation, and they were ready to go and super supportive the whole way. Clear communication from Roger, before, during, and after pickup AND drop off. If I can request Roger and his team on my next relocation, whenever it is, I’ll be doing exactly that. Highly recommended!
Jessica Q.
Jessica Q.
13:05 10 Sep 23
Efficient and smooth delivery! Roger and his crew did a phenomenal job moving all of my belongings into my new home. They were very patient with me as I figured out where everything went which I really appreciated. Respectful, Efficient and careful. Everything arrived in the condition it was before. Thank you to Roger and the crew!
Christine B.
Christine B.
14:49 08 Sep 23
I highly recommend this moving service. They were very professional and accommodating for my move from Thousand Oaks to Fort Collins. Great teamwork. They enjoyed working together making it a pleasant atmosphere. I give them ⭐️⭐️⭐️⭐️⭐️
Steve S.
Steve S.
03:06 08 Sep 23
From coordinating a rushed move with Molly, to Juan and David packing, safely storing and shipping items to our new location, to them dropping them off and helping me understand which boxes would best be unpacked so they could take those out of my way for my convenience immediately this team puts thousands of details of effort into a tough process. Everyone is polite, caring, and kind. So trustworthy and hardworking! These are the unsung heroes of the company! Very impressed.
Jessica Q.
Jessica Q.
22:27 06 Sep 23
Roger and his crew have been life savers. They have taken great time in making sure all of our moving needs have been met and taking extra time to make sure everything was packed with extra care. Roger even offered to make an extra trip to set up our bed in our new home for us to avoid a hotel for an evening. Top notch all round.
Vicki S.
Vicki S.
22:24 06 Sep 23
Team did a fantastic job. We were impressed with the quality and speed of the packing and unloading.
LaTonya P.
LaTonya P.
19:32 06 Sep 23
Having to uproot and move within 2 months due to a job relocation, I really needed a seamless and stress-free process with moving to another state. Ward made all that possible. I will definitely use them again when it's time for another move! My driver Rick was AWESOME!
Adam Y.
Adam Y.
17:27 04 Sep 23
I was very lucky to get Roger and his team assigned to the unloading of good at my destination, and they didn’t disappoint. They made the experience from start to finish very easy
Sergio M.
Sergio M.
19:56 02 Sep 23
Luciana M.
Luciana M.
17:24 31 Aug 23
We have moved 12 times and this is the first time we have used this company. I liked the organization, very careful when packing, very good team. I would like to have the same team for my delivery and unpacking. Joseph, Edward, Pancha, Paola and Roger Suarez ⭐️⭐️⭐️⭐️⭐️Thanks 😊
Anamitra G.
Anamitra G.
15:41 26 Aug 23
Loading was very good. Taken care of everything properly. But, Unloading was not good. Not enough people with proper knowledge of how to move and unwrap stuffs. Many furnitures were not unpacked exactly what it was at the pick up time. Specially stands, drawers, bed frame were not aligned properly. Now having difficulties in fixing those stuffs. Few legs, parts of furnitures were chipped off and damaged. Truck driver was good and approachable.
Chase R.
Chase R.
20:17 25 Aug 23
We have moved 11 times and Marivel and Maria were the very best packers we have ever had.They were efficient, hard working, kind and fast. They are quite an impressive team. They packed 104 boxes in less than two days.
Beth S.
Beth S.
12:11 23 Aug 23
Phenomenal move! I’ve used North American for my last 4 moves. Great company; however, this was the best crew yet! Raul, Antonio, Gio, and Jose went above and beyond. Very professional, hard worker, and kind. No furniture was damaged. Even had two teenagers (Jason and Joshua…I think) working Saturday -they were hard working and respectful.Hands down will use North American again! Best move yet. Thank you!
Lala V.
Lala V.
22:14 22 Aug 23
Joseph, Edward, Paola and Patricia were fantastic! We’re moving from Houston to another city, which can be stressful; They made the process way more manageable.
cathyjh56
cathyjh56
17:21 22 Aug 23
From the estimate to delivery all went very smoothly. Our driver Zeke in control was the best. He knew exactly how to treat a customer.
Benjamin B.
Benjamin B.
16:32 18 Aug 23
Katie T.
Katie T.
01:39 14 Aug 23
Roger Suarez and his HARDWORKING team made our move such a great experience. Moving is never easy and can be dreadful but Roger and his entire team provided us with the absolute best customer service, very personable and friendly every day. They took such great care of our belongings but also work efficiently. We will ALWAYS recommend Roger and his team to family and friends! Make sure to specially request Roger Suarez for your next move. Trust me, you WON’T regret it!!
Jenny C
Jenny C
21:25 11 Aug 23
If I could give more than 5 stars, I would! Roger and his crew moved us out of our Houston home AND moved us into our DFW house during an unbearable heat wave! But you would never know! They were fast, efficient & courteous! When moving everything in, they made sure everything was exactly as I wanted it. I highly recommend this company!
Hayden H.
Hayden H.
17:52 10 Aug 23
Melany B.
Melany B.
17:39 10 Aug 23
Great service from everyone here! Marivel and Maria did an awesome job packing up our house. Thank you so much!
James W.
James W.
16:11 09 Aug 23
Amy B.
Amy B.
22:07 08 Aug 23
This is my third time using Ward North American for packing and moving services. They have always met and exceeded my expectations.This time, I moved cross country from a 5 bedroom house to an apartment with less than half the square footage. A lot of the items needed to be packed for long and short term storage. Marivel and her team: Maria, Daniela and Susana worked with me to learn my system for organizing and they understood the assignment! It is going to make moving and storing so much... easier because they took the time to pack and label my items in an orderly way. They worked long and hard and had great positive and helpful attitudes. When I need a moving company I will always call on Ward North American. They are the Four Seasons of Moving Companies.read more
Jim C.
Jim C.
21:03 08 Aug 23
Very good move. Great help at origin with Arturo. Good communication throughout the entire process. Our third time using NA van lines in my career.
Ken P
Ken P
17:22 07 Aug 23
Great service. Highly recommended.
Adam Y.
Adam Y.
20:50 04 Aug 23
Roger and crew went out their way to help us through a difficult relocation. They made this part of the move effortless. There attentional to detail and the care when packing is the best of seen. Would recommend them to anyone
yuqi F.
yuqi F.
03:17 04 Aug 23
Very friendly staffs, friendly reminder : keep your weight receipts, the second time is free and bring cash
Preet G.
Preet G.
20:34 02 Aug 23
Crew leader Marivel, and Daniela, Maria, Susana did an amazing job. They packed up our 4 bedroom house (2 kids) expertly. All the boxes were labeled very detailed and all the fragile items were wrapped with care. They worked incredibly efficiently and professionally the whole time. This would have taken days and days to do by ourselves. I HIGHLY recommend.
Joyce O.
Joyce O.
18:24 31 Jul 23
Very Professional, Everyone was friendly answered all questions that we had.The communication was Great! I definitely would recommend them to family and friends from packing and loading to delivery they were amazing.
Josh C.
Josh C.
21:43 29 Jul 23
Roger and crew were awesome! Great communication and personalities! Highly recommend them to anyone! Everything went flawlessly.
Katrina A.
Katrina A.
17:25 27 Jul 23
Marivel and Maria were AMAZING!!! I am so beyond satisfied with the packing they did in less than 4 hours for our two-bedroom apartment! I definitely would recommend!
Jenny C
Jenny C
12:53 27 Jul 23
Recently had a move with them and it went great! Despite the record high temps, the crew was professional, courteous and efficient. They worked hard and handled our possessions with care. Highly recommend and hope I don’t need to move anymore, but if I did I would definitely call WNAM!
Dwayne W.
Dwayne W.
16:43 26 Jul 23
Roger with his team and lead Eddy did an amazing job with my move. Showed up on time, did an inventory of the house and went to work. Packed on Monday and moved on Tuesday. The entire crew worked very hard and did an amazing job of packing and wrapping everything. Every question or concern I had was immediately addressed. Will look forward to using them if I ever move again.