Customer Reviews

Ward North American
4.3
Based on 493 reviews
Candice S.
Candice S.
15:21 20 Sep 21
Anthony (Toni), Rocio, and their crew were EXCEPTIONAL! If I could give 100 stars I would! From the beginning, Toni was pumped to get moving, kept a positive attitude throughout the whole process and kept his team motivated. This crew NEVER stopped moving. They were efficient, careful with my items and courteous.The crew wrapped and packed everything carefully, disassembled furniture, while Rocio inventoried EVERYTHING from my dresser to my broom. Toni, then arranged it carefully in the truck... and was drenched with sweat by the end, but still walked up and down the truck ramp with a smile. They didn’t question one item that I wanted to take, but professionally packed it up and moved on. They were thoughtful enough to make sure I had my coffee and personal items left out that I would be needing in the morning and to take with me on my trip. These are the little things that matter 🙂 When they finished packing everything, the blew out the garage and cleaned up all of the extra packing tape, boxes and materials. Not once did I feel they were in a rush to leave. Toni must have asked 10 times if he could do anything else before he was on his way. The best feeling was that I knew they would be transporting my items and they too would be delivering them to my new home. I knew my items were in good hands.Upon delivery of the items, we had developed such a rapport that I felt like family was coming to see our new place! Once again, they had a wonderful crew they knew in Colorado to help them. Rocio and Toni just know how to pick hardworking, kind people. They were on time and ready to get started! I don’t know how they do this hard work, but you can tell THEY LOVE WHAT THEY DO.With my husband already back to work, I was here with my 2 year old daughter that does not stop moving. Rocio immediately jumped right in and helped me throughout the day with her. I wouldn’t have made it through the day without Grandma RoRo (which is the name my daughter created for her in such a short time). Her help allowed me to show the movers where I wanted the furniture and items. It was HUGE. She was so sweet with my daughter and I will always be grateful for her help that day. Moving all in itself is very emotional and stressful and adding a toddler to the mix only makes things harder. Rocio made this day smooth and possible for us. She must have done 30 laps around the townhome with my daughter, then rocked her to sleep!!!!!!!!!! Talk about going ABOVE AND BEYOND.Meanwhile, Toni is keeping his crew motivated and any requests that I made were accepted without any hesitancy. For example, the crew had unloaded a lot of stuff into the garage because we downsized significantly and no where else to put it. I asked Toni if they could clear a place for one car and he responded: “Absolutely, not a problem.” He then spent hours rearranging and configuring these boxes and furniture in the garage to create a space for the car. He did this himself! When he was done- I couldn’t believe it.After the crew left and it was just Rocio and Toni, Toni then continued to help rearrange furniture, telling me he could do this all day! I pretty much had to tell him to go and take a break that he did enough and way too much! He has such an eye for decorating and the arrangement of furniture that he really helped the place become a home.Our experience with these movers exceeded my expectations. It is hard to find hardworking and kind people that you trust. This group is the full package. I can't thank them enough! Keep doing what you are doing!read more
Josh W.
Josh W.
17:32 08 Sep 21
Eric F.
Eric F.
03:20 04 Sep 21
Ward North America handled my move from Houston to Northwest Arkansas and did a fabulous job. We ended up having to change our move date a number of times due to home construction delays and they were very accommodating and empathetic. The driver Irvin (spelling?) and his crew did a wonderful job. They communicated with us well, showed up on time and took good care of our items. Great experience overall and highly recommend.
Theresa W.
Theresa W.
16:19 03 Sep 21
The team, from initial assessment through the packing and loading, were tremendous and exceeded my expectations! I was given a recommendation for the business and would not hesitate to pass on a recommendation to others! Thank you for the positive experience!
Farron K.
Farron K.
22:33 25 Aug 21
We had Ward North American Van Lines move us from Texas to Arizona. Every employee we came in contact with was courteous, efficient and helpful. We are so grateful to all who we had for our move. Thank you one and all.
Donald J.
Donald J.
00:00 24 Aug 21
Excellent professional service from start to finish! Thanks Ward North American!
Seth F.
Seth F.
14:11 20 Aug 21
Movers did an excellent job. They were quick, careful and neat as they worked.
John K.
John K.
20:19 19 Aug 21
They were really great as far as pick up crating delivery and setupWould highly recommend them
Lane H.
Lane H.
16:04 19 Aug 21
They gave accurate and fair assessments of time and money, showed up when and where they said they would, kept us informed, and were completely professional throughout.
Taunja P.
Taunja P.
19:46 14 Aug 21
My packing and moving crew led by Raul were excellent! They were polite, professional, listened and worked hard and efficient. They took a 4-day pack, and into a 3-day pack, load AND deliver! Thank you Raul and Crew!
Bryce S.
Bryce S.
22:24 13 Aug 21
Gary W.
Gary W.
07:23 12 Aug 21
The movers at each end are experienced and professional. The Ward agent in Houston seemed to be new. She was apparently new and made various errors.
Kathy M.
Kathy M.
19:50 07 Aug 21
Susanne T.
Susanne T.
16:24 03 Aug 21
Well this company needs to stick with the contract they quoted. If the guy adds wrong it's not our fault. Plus there needs to be more communication with the coordinator. When you never get calls back or email returned. If she is to busy hire more people. Plus we should not have to pay for boxes and paper twice. Once when used and then in weight. That should be done in the beginning. We had over 1000 pounds of paper in our weight not including boxes. We had 3 things in a box with 5 lb of... paper? Why? I could go on.read more
Veronica M.
Veronica M.
16:19 02 Aug 21
We recently moved and needed items going to our new address and to our storage unit. The team of 5 guys that moved us was awesome. They were hard working, friendly, professional, efficient, and worked well together. We have moved several times in our lives, but this moving experience was one of the best ones we’ve had. We highly recommend Ward North American and would hire them again.
Albert A.
Albert A.
04:36 01 Aug 21
Marilyn J.
Marilyn J.
22:23 31 Jul 21
Demarre M.
Demarre M.
16:56 29 Jul 21
Ward North American is an All Pro organization! I hired this moving company for a 1200 mile move. I was totally satisfied wih every employee who assisted in cooordinating the move and the emplyees who facilitated the move. Dave, the driver who supervised the packing and unpacking, was awesome.Thank you Ward North American!
Sharyn D.
Sharyn D.
14:57 27 Jul 21
Roderick A.
Roderick A.
17:12 26 Jul 21
Our packers were fantastic making sure everything was packed securely and labeled. The movers came in and did a great job. Only 2 small items kept this from being a 5 star review. I had to initiate all updates with the movers and there was a delay due to a mechanical issue with the moving truck. It still made it within the promised window, so not bad, but not perfect either
Stv M.
Stv M.
00:16 24 Jul 21
Amy B.
Amy B.
14:48 23 Jul 21
Moving no matter how big or small the job is very stressful even under the best circumstances. I was extremely satisfied with every single aspect of my experience with Ward North American from the smallest details to the largest obstacles. I highly recommend choosing them to make your move easier including their packing services.
Maureen F.
Maureen F.
17:45 16 Jul 21
Good experience overall.....Crew very careful and nice. All went well at pick up and drop off.Tami in office very responsive and helpful.I highly recommend this company!!!
JEFF F.
JEFF F.
16:54 16 Jul 21
We have used Ward North American movers for 2 moves and will continue to use them in the future. We had a great move experience. Randy Luehr and Chris McLain did a excellent job. Their communication was great and the move was easy and effortless. Both Randy and Chris were very professional .and hard working. Thanks for the awesome job!
Erin P.
Erin P.
20:04 12 Jul 21
The entire team was very professional and helpful during my move. I appreciated their willingness to answer all my questions, the thorough job of packing, and the efficient way all of my things were delivered. Highly recommend!
Reid D.
Reid D.
20:32 08 Jul 21
Everything arrived that we shipped. Loading and unloading was very easy.
Elliot E.
Elliot E.
00:28 01 Jul 21
WORK WORK WORK
Nick M.
Nick M.
19:28 29 Jun 21
Megan R.
Megan R.
18:28 29 Jun 21
Excellent move. Everything was packed and moved efficiently and without damage or loss of items. My stuff arrived ahead of schedule and the driver was easy to get in touch with and very responsive. Would use again.
suzanne G.
suzanne G.
16:45 24 Jun 21
Ward North American are so professional and affordable! We moved out of state and everything arrived quickly and nothing was damaged . I was really impressed!
peter N.
peter N.
06:13 23 Jun 21
Moving is not my favorite pass time but North American Driver Randy Luehr made it the smoothest it could be. He picks the highest quality skilled crews to assist in packing, unpacking, loading, disassembly and assembly. Great care was taken to protect my belongings as well as my home. Nothing was broken on this move and I can’t say that for other movers I’ve had in the past. Fast and efficientHighly recommend.
Batt H.
Batt H.
15:05 21 Jun 21
This was an absolute top notch moving experience (moving our single family home from from Virginia to Colorado). Randy and his team were professional and attentive, constantly keeping us in the loop with every detail. Randy’s communication is top notch, calling us a week ahead of time and keeping us updated about every step in the packing/moving process. Hard working - yes, professional- yes, meticulous and detail oriented- yes. Honestly could not have asked for a better moving team! Thank... you Randy!read more
Tom S.
Tom S.
17:31 15 Jun 21
Bill S.
Bill S.
02:29 15 Jun 21
Jason E.
Jason E.
16:59 14 Jun 21
Our driver, Randy, was amazing! He was very thorough throughout the entire process and kept us informed. He hired the best crews in each city that made it very smooth. If we have to move again and we work with Ward I will definitely request Randy!
Sharon
Sharon
22:39 13 Jun 21
From the start Jayden came to my house and walked room to room as we discussed moving costs and procedures. He was on time and answered all questions. Anthony my driver was great to work with- friendly, funny, great attitude and really good work ethic. Elizabeth from the office was always available and answered all of my calls quickly. She also checked in with me from when my move started in Texas, while in route and once in Florida. Also had great follow up calls from her. Throughout my move... and even weeks after my move, Jayden, Anthony and Elizabeth were available to me. A level of trust and support was felt with North American and this was important to me during this time of selling a house, buying a house and the out of state move. High praise to these folks with North American!read more
eva joy E.
eva joy E.
20:06 08 Jun 21
Jim L.
Jim L.
19:56 08 Jun 21
Everything was done excellent, and all of the workers were tremendous.
Dimas A.
Dimas A.
15:29 04 Jun 21
We are very pleased with the service provided by Ward NAM. Even though they were not the lowest bidder we still choose them as we had used them before in 2016. They were on top of it throughout from Matt who came to made the survey to Rebecca on the office and finally to the crew that came to pack and load all of our belongings. Roger Suarez and his crew did a fantastic job on accommodating and adjusting to our demands, within the business constraints, in a very educated, cordial and... professional manner. Always on time. We couldn’t be happier with the service rendered by the whole team at Ward.read more
Kelly C.
Kelly C.
20:55 02 Jun 21
I’m halfway through my move. I had a team, led by Andy (who is fantastic!) pack and move me from Chicago into storage in Houston while I’m having a new home built.Every single person on the crew over 4 days just had incredible attitudes and were very hard working!I’ve moved many times, and this crew was exceptional. Hoping I get the same guys when my house is finished!
April L.
April L.
13:35 01 Jun 21
We recently relocated across the state and the team at Ward North American were wonderful! They took care of everything and were very organized. They made our move a success!
john S.
john S.
00:46 31 May 21
The driver James and his team did a very good job delivering our goods from storage in Atlanta. I really appreciated James extra effort and going with me to purchase a bed frame that was damaged while in storage by the Coleman Allied.team.In the future I will use North American and will never move with Coleman Allied
ace 2.
ace 2.
17:13 29 May 21
Driver and crew were courteous and careful in packing, loading and unloading. The driver was able to make the delivery in day 3 of a 12 day delivery spread window. Great timing for an 1,100 mile move.
Keith P.
Keith P.
00:51 28 May 21
Adam G.
Adam G.
19:25 27 May 21
Elizabeth W.
Elizabeth W.
15:07 25 May 21
Thomas G.
Thomas G.
07:27 25 May 21
Extremely nice people
Rebecca T.
Rebecca T.
19:11 24 May 21
Andy and his crew were great, as was our coordinator Jennifer. We move out of state every couple years and always prefer to use Ward.
Scott P.
Scott P.
19:29 20 May 21
We have used Ward previously and were very happy with the quality and professionalism of company. They addressed any issues quickly and were communicative throughout the process.
dena K.
dena K.
15:26 20 May 21
Allison H.
Allison H.
00:16 20 May 21
Our team went above and beyond to ensure the ease and success of our out-of-state relocation. There was clear communication and follow up from start to finish. We encountered an unexpected delay and it was only with the help of key lead individuals, Cassandra and Randy, that we were able to come to a quick resolve.We couldn’t have asked for a better experience.
Martha W.
Martha W.
14:14 19 May 21
From the very first encounter to the final move in, Ward exceeded our expectations. We lived 60 miles from San Antonio and Jaden came out to give us an estimate. He was courteous, professional, knowledgeable and personable. We immediately felt confident with this company. They did everything they promised and kept us informed throughout the process.Our driver Alex was amazing. He arrived on time and he and his crew treated us and our belongings with the utmost courtesy and professionalism. He... informed us along the way of his arrival date and time and arrived at the promised time. The unloading process went smoothly and his crew on the receiving end worked efficiently.We could not have asked for a better experience! The Ward team relieved our stress and made this move the easiest we have ever experienced. We will definitely use them again.We appreciate all of you at Ward!!!read more
James H.
James H.
15:42 06 May 21
Martha C.
Martha C.
13:33 06 May 21
Jessica M.
Jessica M.
13:17 06 May 21
Very professional, friendly crews. Punctual and great at communicating all aspects of the process.
Michael T.
Michael T.
21:48 05 May 21
Kristy K.
Kristy K.
23:52 03 May 21
Very easy to schedule my load/move/unload when needed. Driver called me day prior to confirm arrival time, very prompt. Entire team with him was professional and did an amazing job. 100% of our items arrived safe and sound, no damage and delivery/unloading went just as well. furniture and all items were wrapped/loaded with care. Would absolutely reccomend/use again.
Jane K.
Jane K.
20:36 29 Apr 21
Nick G
Nick G
18:00 28 Apr 21
Excellent work by the entire Ward team. Will use again.
Gene H.
Gene H.
19:13 27 Apr 21
Donna A.
Donna A.
17:12 27 Apr 21
Staff on both ends of the move were great! They took great care to wrap our large items so they wouldn’t be damaged. And, they were professional and polite the entire time. Nothing was broken or scratched! Best move we’ve ever had!
RK S.
RK S.
14:54 26 Apr 21
The services of Ward North American were very timely and complete. The driver (Carlos) showed up on schedule at both origin and destination and kept us well informed. Both our estimator (Jaden)and move coordinator (Elizabeth) were thorough and professional. The unpacking crew in NC were great and went "beyond the call." The packing crew in Texas was generally very good. However, their improper packing of an antique roll-top desk and antique spindle-leg table resulted in significant damage.... Overall, on a scale of 1 to 10 (10 being the best) we would give everyone a 10 except for the packing crew which would probably deserve only a 8.read more
Judy H.
Judy H.
02:26 22 Apr 21
Ward North American provided moving services for my household items. I was very pleased as they were very efficient and professional. They handled my items well and securely wrapped all furniture. Overall, excellent services.
Sandra J.
Sandra J.
14:49 17 Apr 21
I've moved many times while I was in the Army, but none compare to this experience. Mark, Tami and Antonio are THE BEST! From the initial pleasant walk-through of my apartment with Mark and all of his great advice for preparing to move, Tami's abundance of patience and professionalism with all of my issues and changes, Antonio's easy-going, professional and quick packing... I'LL NEVER CHOOSE ANYONE ELSE IF NEEDED!! The best part was the delivery of my things to my new address. On time,... professional, good-natured, quick and...NOTHING MISSING OR BROKEN!! Save yourself the headache and choose WARD! They won't let you down. THAT'S A FACT!! Thanks and many blessings to Mark, Tami and Antonio! I greatly appreciate each of you.read more
Crystal H H.
Crystal H H.
19:26 16 Apr 21
Great people
Alexander H.
Alexander H.
19:49 14 Apr 21
I did an international move with an affiliate of Ward North that partnered with them domestically in the US. I thought they did an excellent job with that delivery and everything was well handled and the team was responsive, so I moved with them again domestically for a smaller move. They did a great job then as well. I’d be happy to use them again in the future.
Rebecca S.
Rebecca S.
22:26 07 Apr 21
Really great individuals to work with, thank you 😊
Deon T.
Deon T.
18:08 07 Apr 21
We had an excellent experience all around with Ward NorthAmerican. From the beginning with timely estimates and help from Jaden, to Elizabeth and Jennifer in the office. The actual move, handled by James with Jason and Jose was quick and careful. Our belongings were delivered by James and Jason again. They did another great job putting things back together and getting it done quickly. Thanks to all!
Susan C.
Susan C.
17:59 02 Apr 21
Ward is a great move partner. Accurate estimate; responsive to my needs and preferences, and very well-organized. Every item they packed was in perfect condition when I unpacked. The thing I like best about them is that they were super efficient and made haste to get my furniture to me in my new home. Great people. Great value.
Patricia W.
Patricia W.
19:50 01 Apr 21
We were very pleased with our move from TX to FL. The best intrastate move in our experience and Ward North American in Houston exceeded all of our expectations!
Rachel F.
Rachel F.
16:13 01 Apr 21
The guys were extremely professional & very friendly. Everything was handled with care and nothing was damaged. I would highly recommend using them for your next move.
Rocio J.
Rocio J.
00:10 01 Apr 21
I am speechless at the hand they gave my neighbor. She lost her husband unexpectedly and her landlord said they had to move because he was selling the house they were in. Without hesitation, Ward sent a crew and truck to help her with her move!! What a blessing!! Thank you so much for blessing my neighbor this way!! God bless you all!
Kenneth E.
Kenneth E.
16:44 31 Mar 21
Judy H.
Judy H.
14:13 30 Mar 21
It was a great experience. I received a phone call the day before telling me what time to expect the movers. On the day of my move, Ward North American arrived on time and put down floor covering and protection for my walls and stair case. The entire move was handled professionally by Michael and Roland. I was very pleased with the level of service provided for loading and delivery of my furnishings.
Tim R.
Tim R.
13:56 30 Mar 21
Ruben G.
Ruben G.
14:01 26 Mar 21
Phillip K.
Phillip K.
23:35 24 Mar 21
Denis M.
Denis M.
13:23 24 Mar 21
I Was moving from Texas to Georgia, the items have been picked up on the day promised, wrapped, and loaded with care. Heidi did a fantastic job walking me through every step by step process updates and reached out back promptly when I emailed for questions. Our items have been delivered in the first 3 days of delivery window. Loading guys in Texas (Louis/Salvador)were great friendly and very professional and fast! Unloading guys in Georgia (sorry forgot their names) have been absolutely... fantastic doing their job! Managed to drive an 18wheeler into apartment complex and out with superb skills! Assembled everything fast and with care! Great service, 10/10 will use them again in future moving needs! Highly recommended!read more
Paul M.
Paul M.
12:15 23 Mar 21
Service was provided as advertised
Terrance Van Den B.
Terrance Van Den B.
22:21 22 Mar 21
Their customer service was outstanding. Dave the driver was great. We received personal communications on the progress at all stages.
Alejandra Santiago T.
Alejandra Santiago T.
17:23 19 Mar 21
Moving out of state was much easier and leas stressful by using WARD and their services. They were always on time and maintained communication with me throughout the whole process. I would recommend their services for out of state moves.
Sean E.
Sean E.
14:11 19 Mar 21
I hired Ward North American to move my family from Katy, TX near Houston to Oklahoma City. My sales rep Olech, moving coordinator Heidi, and driver Wayne all did a fantastic job with my move. My family and I were extremely happy with the process. This is my third interstate move with a North American franchise, and I would definitely recommend Ward North American to anyone who is considering a relocation move.
david S.
david S.
21:21 18 Mar 21
Russell P.
Russell P.
19:06 18 Mar 21
Katherine M.
Katherine M.
05:00 17 Mar 21
Our driver, who loaded the truck and drove it more than 2,000 miles to our new home, did a fantastic job. Careful, attentive, and friendly, he stayed in touch with me along the drive, unloaded quickly and carefully. Our things arrived in great shape. Excellent service and fair price. Highly recommend!
colleen S.
colleen S.
14:52 16 Mar 21
I will definitely use Ward Northern American for my next move. They were very easy to work with and very professional. Easiest move I’ve ever been involved with.
Christie K.
Christie K.
02:31 12 Mar 21
Great company made my move way easier!
Danny C.
Danny C.
21:51 11 Mar 21
I was blown away by the care and attention I was given for a small local move. When I say local, I mean *local* - we moved our stuff into a storage pod for a home renovation project. The guys showed up on time, with a great mood, and tons of energy. They did exactly what we had hoped they would do and always did it with smiles on their faces. The guy leading the crew must be a Tetris master... it's amazing how to they fit all our stuff into one small space! I'm definitely hiring this company to... unpack everything as well as to help us any time we move in the future. Thank you!

**Update** I hired them to bring all our stuff back into our house and they once again did a great job! They protected our new floors and took great care in trying not to bump the walls (we're all human, here). While I can definitely wait to do another major home renovation, I can't wait to do business with this company again.
read more
Lee S.
Lee S.
19:30 11 Mar 21
We recently did a local four bedroom home move and Ward North American did an outstanding job. This was our 11th move and by far this was the best moving company and experience that we have ever had. Their crews were careful, kind and efficient and Ward worked with us on the schedule and were so flexible.You will not be disappointed if you choose Ward North American!!
Chad B.
Chad B.
15:40 11 Mar 21
Rone L.
Rone L.
19:37 10 Mar 21
Curt H
Curt H
03:17 09 Mar 21
Lee H.
Lee H.
17:03 08 Mar 21
Israelbenyah J.
Israelbenyah J.
19:45 05 Mar 21
brian W.
brian W.
18:28 03 Mar 21
Tony and Gina (drivers and local coordinators) are amazing, thorough, personable, attentive, and careful. This is the 2nd time to use the same team, and we only the company because of them. They treat each item like it is their own.And the local contractors for crating/uncrating, e.g. Mr Tubb, was another diamond for us.
Francis A.
Francis A.
20:06 01 Mar 21
Great communication both prior to pick up and prior to delivery. The driver, Wayne, and his crew took great care of my furniture. They were awesome.
Becca M.
Becca M.
15:33 01 Mar 21
Ward North American did an absolutely incredible job. We hired them to pack and move. Juan and his crew were friendly and hard working. They truly went above and beyond for us, paying attention to every detail. They were meticulous in their packing and took great care of our things. Moving is hard, but they made things so much easier for us. Highly recommend.
Bruce D.
Bruce D.
02:22 28 Feb 21
They were very professional, and paid attention to detail. I would highly recommend them to anyone who needs this service.
Mike L.
Mike L.
20:44 22 Feb 21
I read reviews for dozens of moving companies, and I know it’s hard to know for sure if someone has an axe to grind, or if perhaps people are writing fake reviews so I’ll try to be thorough in the hopes it might help someone make an informed and accurate decision.This was my first time using movers and I was stressed about the process. I moved from San Antonio to Seattle and Ward was an immense help. I wasn’t moving much, a one-bedroom apartment worth of stuff, so my experience might be... different from someone moving an entire house but my experience was great. The movers came on time, packed up my stuff efficiently and fairly quickly considering how much effort they put into securing everything.I also received constant updates from Ward about the status of my delivery, and even though it was delivered two days past the delivery window they kept me updated throughout the whole process. Delivery day also went smoothly, the movers were done in about an hour and nothing had broken or gotten misplaced.Moving is stressful, there is no guarantee that someone else’s experience will be the same, but after using this company I would trust them again.read more
Fredwin D.
Fredwin D.
17:39 22 Feb 21
Jim C.
Jim C.
18:36 19 Feb 21
Best move ever !!!! The moving team was efficient, safe, and did the job with excellence.
Cherie H.
Cherie H.
22:08 17 Feb 21
Great, professional service! Everything arrived in great condition.
SATELLITE W.
SATELLITE W.
22:52 14 Feb 21
Great place
Andrea P.
Andrea P.
00:54 14 Feb 21
Great people!
Mark S.
Mark S.
01:52 11 Feb 21
Ward North American provided excellent service. The original quotation was done via FaceTime which was great considering the COVID circumstances. I received the quote within a day and it was clear and competitive. The loading and packing crew were professional, courteous, friendly and efficient. My belongs were kept in crates in storage for 3 months and nothing was lost or damaged. As good as the loading crew was, the unloading crew was that and more. They called off every box/item on the... way in so we had an accurate count of everything. They turned all boxed with the labels out. That’s the first time in many moves either of those that happened and it made the packing process much better. So, if you are looking for an excellent moving company I recommend you use Ward North American.read more
VEGAN S.
VEGAN S.
17:19 03 Feb 21
They were great workers. I highly recommend them for any kind of move you need. They were extremely helpful and professional at all times. The only thing they don’t do is pack things for you which was fine for us we already had everything pre packed. Highly Recommend!!!!
Brittany M.
Brittany M.
18:50 02 Feb 21
The team we worked with was out of San Antonio and they were awesome! We were moving an entire office building and they knocked it out of the park the entire time. They worked together so well. We will certainly hire Ward North American if we have future moves.
anthony O.
anthony O.
17:29 02 Feb 21
Paige M.
Paige M.
05:13 02 Feb 21
10/10 Highly recommended! Ward moved us from CA to TX and it was such a smooth and easy process from start to finish. We’ve moved a few times before and one other out of state move and it was never this simple. Everyone I worked with was very helpful, friendly, and informative throughout the process. Molly, Erika, and Elizabeth helped me get prepared for the move, answered all questions, and updated me throughout the whole process. They really made it stress free. And our driver Mike was... amazing! Our stuff was with him the whole time, which made me feel so much more comfortable than it being passed from truck to truck. They packed some items for us and did it with extreme care. Let them pack as much as possible or anything you’re worried about breaking. Not a single thing of ours was broken or damaged. I was amazed honestly bc it’s a long trip! They arrived on time in TX, actually early :), and wrapped the doors and tapped cardboard on the corners of the walls so they wouldn’t make any scratches or damage anything. I was very impressed by that and it shows the level of professionalism you will get. Rudy helped Mike unload everything and they reassembled, put everything where it goes, and walked with us from room to room at the end to make sure everything was there. They keep an inventory of every item/box they take by numbers, and read them off to you as they bring them in. So you check them off and know nothing was accidentally left on the truck. Amazing customer service. Everything went perfect from start to finish and I will use them for any and all moves in the future!read more
Hispanic C.
Hispanic C.
18:00 28 Jan 21
We had a fantastic experience with Ward North American with our office move! They helped take care of everything, from the packing to the move and putting excess items into storage. Communication with Enrique was excellent and timely from beginning to end, and Gerald and the moving team were professional and efficient. The entire process was smooth and painless and we look forward to working with Ward again the next time we move!
Glenn R.
Glenn R.
17:57 25 Jan 21
Ward NorthAmerican did a fantastic job for us from beginning to end. Called on a Monday Roger came to our home Tuesday inventoried what was to be moved and had us a quote by Wednesday. After reviewing all of our options we decided to use Ward N.A. Heidi was our move coordinator and set the move up for that Friday (2 days wow). Was told movers would be there between 8am & 10am and they were there at 8:15. Their names were Matt and Hector very nice and very professional. All social distance... protocols were observed. Carpets were placed on floors and padding placed on door jams to protect from damage. The even took a desk apart so it wouldn’t get damaged. Had everything loaded in 3 hours and moved 150 miles unloaded put back together and on their way by 8pm. Great service, reasonable price and just all around good team work would use them again in a heartbeat. Thanks guys.read more
William W.
William W.
23:41 18 Jan 21
Moved from Houston to Florida they did a great job loading and uploading in 3 days
Danny C.
Danny C.
16:15 18 Jan 21
I was blown away by the care and attention I was given for a small local move. When I say local, I mean *local* - we moved our stuff into a storage pod for a home renovation project. The guys showed up on time, with a great mood, and tons of energy. They did exactly what we had hoped they would do and always did it with smiles on their faces. The guy leading the crew must be a Tetris master... it's amazing how to they fit all our stuff into one small space! I'm definitely hiring this company to... unpack everything as well as to help us any time we move in the future. Thank you!read more
Kyle B.
Kyle B.
17:50 16 Jan 21
Cynthia W.
Cynthia W.
16:32 14 Jan 21
Leslee W.
Leslee W.
18:51 11 Jan 21
John J.
John J.
18:10 11 Jan 21
Kevin H.
Kevin H.
16:14 07 Jan 21
Mark A.
Mark A.
00:07 06 Jan 21
Wishkalide P.
Wishkalide P.
17:13 30 Dec 20
Vince
Vince
19:02 29 Dec 20
I expected a door to door move on the dates requested and I received what I requested.
Terresa H.
Terresa H.
16:48 28 Dec 20
Great place
Ofie V.
Ofie V.
19:59 17 Dec 20
Andy C.
Andy C.
17:57 17 Dec 20
Keith V.
Keith V.
16:38 15 Dec 20
Doc was great. The team loading and unloading were professional
Isaul C
Isaul C
18:40 11 Dec 20
David B.
David B.
21:00 09 Dec 20
Chris B.
Chris B.
00:27 09 Dec 20
Everyone in the Ward North American organization, from our salesperson, to our moving coordinator, packers, movers and driver, were punctual, courteous, professional and followed through. These guys are good (and competitive).
terrance F.
terrance F.
19:05 08 Dec 20
Very pleased with the interaction with the San Antonio Group and with Phil the driver who delivered our small load (1000lbs) to Maryland
Charles Z.
Charles Z.
00:18 08 Dec 20
Willie, James, and Rafael helped out with my PCS move. They were fast, careful, polite; this has to be the easiest move I have done in the last 8 years. Thank you!
Sarah K.
Sarah K.
23:46 26 Nov 20
There were many miscommunications between their home office and the movers- for instance we ordered three TV boxes at the initial walkthrough, and the movers only showed up with one. They also took apart our furniture and did not put them in a marked box, so we’ll have to completely unpack to find integral items. The movers were fantastic, but the company policies and procedures leave much to be desired particularly in a long distance move.
William B.
William B.
20:34 25 Nov 20
Great service. Careful and quick unload of sea container
Mark C.
Mark C.
20:07 25 Nov 20
Price was competitive and this company actually sent someone to look over what was to be moved so there would be no surprise (and there wasn’t). Movers arrived on time to pack up and worked diligently to get everything done in a day. They were on time on unloading day as well and were very patient as we determined what room the various boxes needed to be placed in. They unloaded everything and were gone by 4pm. They worked their tails off for sure. I’d recommend Ward North American to anyone... and would use them again if neededread more
Eric M.
Eric M.
23:23 24 Nov 20
Great service at both ends of move from Texas to Florida. On time, quality packing/unpacking and early delivery. Price as quoted with no adjustments.
Habiba G.
Habiba G.
15:24 23 Nov 20
Benjamin P.
Benjamin P.
15:00 23 Nov 20
Nicole B.
Nicole B.
20:22 19 Nov 20
Cliff T.
Cliff T.
14:47 17 Nov 20
The men were very professional and polite. Took great care of our items. Great moving experience.
Kristen H.
Kristen H.
19:56 16 Nov 20
The Ward North American team helped us tremendously to move furniture into our garage and back into their places while we did a small remodel. They were professional, courteous yet fast and efficient and took great care of our belongings. I am very grateful for their hard work and will use them again in the future.
Luis P.
Luis P.
15:50 16 Nov 20
Monica M.
Monica M.
20:31 12 Nov 20
Wes and Sam were amazing. They got here I was losing my mind and they took care of everything. They had to take apart some furniture to move is and not a scratch!!! I LOVE this company. Everyone there has been awesome!!!
Brandon G.
Brandon G.
19:53 11 Nov 20
Elsa M.
Elsa M.
23:45 10 Nov 20
HWS H.
HWS H.
22:32 06 Nov 20
shaunte R.
shaunte R.
20:04 06 Nov 20
Dana J.
Dana J.
00:31 05 Nov 20
Great move. Everything went smoothly and as planned. Definitely will use them again!
Mike P.
Mike P.
14:20 04 Nov 20
Chuck B.
Chuck B.
21:49 03 Nov 20
Needed some help unloading a moving truck. The team arrived on time and completed the job in about 2/3 the time we expected. Careful, hard working and a job well done! Thanks!!
Carlie B.
Carlie B.
17:43 02 Nov 20
This company is awesome! Fast, efficient, so professional and agreeable! All went off perfectly, from start to finish!
Sheldon W.
Sheldon W.
22:26 30 Oct 20
Needed to move from Houston to Chicago within a week and they were SUPER helpful and responsive! I get weary with movers because of stories but all my stuff made it from storage and they were able to put everything together and always communicated with me throughout the process.
Jaseudia K.
Jaseudia K.
00:58 30 Oct 20
They were so professionally and careful with my items, no matter the size and price. Erika came over and did a quick assessment and provided me with an affordable rate that doesn’t change after the move. She was helpful and responsive along with Liz and the other movers. I highly recommend them for their timelessness, care, and professionalism.
Holly B.
Holly B.
23:46 29 Oct 20
We have moved many times and this move was exceptional - especially on the packing/hauling end. I cannot say enough good things about the people who took care of us because THEY TOOK CARE OF US. Absolutely exceptional!
David L.
David L.
18:20 29 Oct 20
Christopher D.
Christopher D.
16:44 23 Oct 20
Great people
Brian K.
Brian K.
22:22 19 Oct 20
Robert B.
Robert B.
20:07 16 Oct 20
By far the easiest move I’ve ever had to make, from my end, because these folks packed and delivered all my items for an in-state move three hours away within 48 hours. Great, great services. I can’t begin to thank them enough!
Randall K.
Randall K.
02:44 15 Oct 20
Very good service. Took time to explain everything in detail. Were very timely. All my goods showed up in great shape.
Mark G.
Mark G.
16:17 07 Oct 20
Great crew...very professional and efficient.
Chequita P.
Chequita P.
15:18 05 Oct 20
I was skeptical and worried about using an out of state service. I had heard so many horror stories about movers breaking your things, holding your items hostage and demanding more money etc., but this company was different from the very first phone call. They were professional, responsive, timely and reasonably priced. All of my questions were answered and they kept in touch every step of the way. The movers arrived and packed up my items with care, loaded and transported them to another... state even arriving earlier than expected ready to complete the job. I was a nervous wreck but they handled it all with grace and smiles. I can’t speak for other companies but if you need someone you CAN TRUST, call these guys. You won’t be disappointed.read more
Matthew G.
Matthew G.
22:43 02 Oct 20
Jaclyn B.
Jaclyn B.
21:05 02 Oct 20
I have used North American on 4 out of state moves and this one didn’t disappoint. They were flexible with dates trying to orchestrate 2 closings, on time, friendly, reliable, helpful and delivered exactly when they were supposed to. I highly recommend!
Hannah E.
Hannah E.
14:41 02 Oct 20
Randall B.
Randall B.
21:31 25 Sep 20
Roger’s team was very professional and extremely careful with our belongings. Excellent service. We highly recommend Roger Harrison and Ward Moving North American
Chris R.
Chris R.
18:47 25 Sep 20
Bryan A.
Bryan A.
23:31 24 Sep 20
Excellent efficient packing and service. Arrived ahead of anticipated date which was welcomed. Nothing broken, everything arrived and in place. Very courteous employees from estimate to delivery and set up. Will definitely recommend
beverly L.
beverly L.
21:11 23 Sep 20
They did a Professional Job from the beginning to the end the Driver Mr Reinaldo Perez went above and beyond his duties to make the delivery of my Move go Smoothly. He showed his expertise by knowing what to do and how to do his job well. The Helper I think his name is Greg he really did a good job unloading the truck and packing it up in the storage shedMost of all Tammy was the one who stayed in touch and did a great job of keeping me informed made my paperwork go smooth. Mr Mark English... wonderful man did a great job. Including the staff who loaded up my stuff at Fort Hood they were awesomeread more
Megan H.
Megan H.
15:36 21 Sep 20
This team was responsible, professional, polite and by far the best value I found. They were safe and respected the current health standards. All of belongings arrived on time and in great shape. I would use these guys again anytime.
Jeremy R.
Jeremy R.
17:26 19 Sep 20
They did a great job of moving me and my car to the new location.
Kimberly M.
Kimberly M.
16:56 17 Sep 20
My in-laws home, in Lake Charles, was affected by hurricane Laura, the house had severe roof damage and water was pouring into the house. I had called 20 different movers, none of them could help. Roger and his team in Houston were amazing. He was able to work out the logistics and they had a truck and crew in Lake Charles the very next morning, 2 days after the storm. His crew packed, loaded and transported all of their belongings to Houston. They went above and beyond our expectations!
D S.
D S.
16:19 17 Sep 20
We are very pleased and extremely satisfied with Ward North American! From the first phone call to get our move started, to saying goodbye to our movers, our whole experience was just wonderful! Everyone was very pleasant and courteous, and so professional. They were very knowledgeable about how the whole process worked. Thank you all for taking such great care of us!
Edward L.
Edward L.
22:30 14 Sep 20
Everything went really smoothly and they were responsive and professional.
Michael K.
Michael K.
17:43 12 Sep 20
Cristian R.
Cristian R.
20:39 11 Sep 20
Ginger M.
Ginger M.
13:01 09 Sep 20
Madeline Claire C.
Madeline Claire C.
16:24 08 Sep 20
John Bradford J.
John Bradford J.
21:32 05 Sep 20
We just wanted to reach out and say thank you for setting up such an amazing team for our move.The driver, James, was in contact before and during the move, keeping us updated on locations and times. The packers and movers he used were professional and worked very hard to ensure that our items were transported safely. They arrived on time and work tirelessly until the job for the say was completed.The point of contact person, Heidi, was in contact several times to check on the progress and... offer any assistance needed.The pack and load was completed early and that enables us to receive our items earlier at our new house.We will definitely look to your company if the need arises in the future and recommend your office to anyone looking for a moving company.Glad we could work things out to use your company. Thank you for all you did to make that happen.Very appreciative,John & Geraldine Bradfordread more
LMG
LMG
21:16 04 Sep 20
The two men who moved my items into my home were very professional and nice. They were on time, efficient, hard working and polite. They handled my items with care and respect. They were clean and careful. They were great !!
alan W.
alan W.
18:02 04 Sep 20
I've made over twenty long distance moves in my life. The crews that handled my move from San Antonio, Texas to Sister Bay, Wisconsin were the absolute best I've had. Both, loading to take to storage and the crew that drove to Wisconsin and unloaded. They were professional, showed exceptional care with our belongings, very friendly and hard working. There was no damage to our furnishings. I give the crews five stars. The delivery was one day past the range I was quoted but in fairness, it was... less than a full load which had to be coordinated with other distant stops. Additionally, the quote was higher than the actual cost, based on the weight. I had to ask to have verbiage put in the agreement so I would pay for the actual weight rather than the higher amount I would have committed to in the contract..The only other reason I gave four stars rather than five was the lack of responses in a timely manner when communicating, which made it difficult for me to plan my travel and arrange contractors at my new home. Overall, I was very pleased and would recommend Ward North American Van Lines to others.read more
Elisa G.
Elisa G.
15:57 04 Sep 20
We had to move from Texas to Washington during the pandemic. Ward North American were very professional and responsive, and also considerate and careful about mask-wearing. The sales staff and move coordinator always got in touch with us quickly when we reached out with questions. Every move has complications, and in our case this involved not just coronavirus, but also small residential streets that were difficult to maneuver a van down. The team leader solved our problems quickly and without... a fuss. The moving crew was careful with our belongings, and also friendly. We highly recommend Ward North American.read more
Patrick R.
Patrick R.
19:52 01 Sep 20
Benny Brenden and Anthony did an amazing job moving me out. They were extremely professional and had a very good work ethic. They walked me through the move process and made me feel comfortable. I would recommend this gentleman, and the company, to anyone who needs to move out of state! Thank you again for your amazing service. -Pat
Tyler B.
Tyler B.
15:10 31 Aug 20
Very friendly, professional, and courteous. Walid did a fantastic job of coordinating the loaders & un-loaders, and he was right on time for the pickup and delivery of our items. No items were damaged, and everything was accounted for. I would absolutely use this moving service again if I needed to move across country.
Gern B.
Gern B.
22:58 27 Aug 20
Elizabeth J.
Elizabeth J.
12:05 27 Aug 20
Our driver, Zach Martin, and his crews did an incredible job of packing, loading, and unloading. They were professional, courteous, friendly and accommodating. Our coordinator, Jennifer Haynes, was also excellent. She was responsive to changes in scheduling, checked on us frequently before, during and after the move. We were well pleased with their roles in making our move as seamless as possible.
Kristi H.
Kristi H.
22:56 24 Aug 20
My crew, headed by Roger Cervantes, was excellent. They went out of their way to help me. They had genuine concern for the safety of my items. If I were moving again, I would ask for this crew specifically. Thanks for all your hard work.
Ginger B.
Ginger B.
11:36 24 Aug 20
Kevin & Kalli H
Kevin & Kalli H
14:11 23 Aug 20
First class service from start to finish! Our relocation coordinator contacted us immediately following notification of our move. Her communications, both electronically and over the phone, were frequent, relevant, well timed and professional. She made sure we knew, in very clear terms, our timeline, what type of service we could expect, the people that would be contacting us and their phone numbers. Everything happened as she explained with surprising results.James Spradling was our driver... and packing/unpacking team leader. He too was prompt, consistent, courteous, and professional with all of his communications. James and his team arrived on time and clearly explained their plan to pack and load our belongings. The surprising result came when James explained the team was performing exceptionally well and was ahead of schedule. He listened to our situation and evaluated his schedule then proceeded to inform us that he had time within the original schedule to deliver our goods the same day! A true blessing!James and crew drove to our new location, about 3 hours away and across state lines, just after loading. We walked through the new house and, after a brief tour, the unloading began. Yet again James and crew exceeded our expectations! Our belongings were unloaded/unpacked just as we had discussed without incident or damage.I am retired military, 20+ years of service, and have moved 15 times in 25 years. I can honestly say that this particular move was the easiest thanks too this entire team! James Spradling and his crew are definitely the best I have had the pleasure of working with during any of my relocations. If I relocate again in the future, I will choose Ward and specifically request James Spradling to be our driver of choice!read more
Amy S.
Amy S.
22:09 21 Aug 20
My driver, Santos, really went above and beyond. He was extremely helpful and made sure everything was done exactly as I needed it. Price was reasonable for the work done, and I’ll definitely use these guys again for moving services.
Megan Korns R.
Megan Korns R.
02:44 21 Aug 20
S C.
S C.
23:12 20 Aug 20
On time and professional services. Friendly staff. All of my belongings and vehicles arrived safely.
Blake B.
Blake B.
16:50 20 Aug 20
This was my first time moving professionally and I was really impressed by the job performance! Robert was the main member of the crew and him and his helper took good care of my stuff throughout. I have a little dog and they didn’t mind that she was out playing around the hose while they were packing and counting inventory. My destination was about a 4 hour drive and they arrived on time. Everything was accounted for and in the same condition as it was when it was at my old house. My old house... could not accept a semi truck and trailer so they had to rent a U-Haul and transport it to the trailer which they didn’t mind. My company paid for it, but it has definitely changed my perspective on moving! I’m not sure I’ll do it by myself again, unless it’s within a short distance!read more
CD B.
CD B.
04:31 20 Aug 20
Professional, easy to work with . Would highly recommend.
Don S.
Don S.
20:34 15 Aug 20
This is the third time I have used Ward North American to move household items. They are consistent in taking care not to damage items, are very professional, courteous and communicate timely. I would not use anyone else.
Dan S.
Dan S.
18:12 14 Aug 20
They did a great job on my household move.
Nancy P.
Nancy P.
14:58 14 Aug 20
Mark E.
Mark E.
10:59 13 Aug 20
Ward North American was great to take care of storage and moving my household from San Antonio Texas to Broken Arrow OK. Their packers did a great job packing everything and it all arrived intact. They were very flexible in storing our household goods as our new house in OK took longer than expected to be able to move in. I highly recommend Ward North American if you are needing packing, storing and/or a move out of state.
Eric B.
Eric B.
18:21 11 Aug 20
Best moving company around!
James N.
James N.
13:04 11 Aug 20
Zep0th
Zep0th
20:17 09 Aug 20
Kraig E.
Kraig E.
00:18 09 Aug 20
Anthony R.
Anthony R.
20:57 05 Aug 20
Mike A.
Mike A.
16:58 03 Aug 20
We chose Ward North American van lines for a recent move. Dakota and his crew exceeded our expectations! While most of our belongings were boxed, they re-boxed many of our items just to insure safe travel. These guys and gal worked amazingly fast despite 100 degree heat.They were courteous and professional throughout the process. When they delivered at our new home we got the same great service. The move coordinator Elizabeth and our sales person Jaden kept us well informed prior to move,... during move & after move. Outstanding company and would highly recommend them for any move.read more
Diana V.
Diana V.
23:16 24 Jul 20
We were very pleased with the job that the movers did. They were very professional and courteous and completed the job in a timely manner.
Luis R.
Luis R.
22:17 21 Jul 20
We greatly appreciate the entire team at Ward North American - from their relocation consultant utilizing technology to survey our house to provide us with an estimate, the move coordinator checking in with us pre-during-post move, to the incredible movers both in Austin and San Antonio who took all the necessary precautions not only for our homes, but for the safety of our health by using face masks throughout the entire process. It can always be stressful moving between cities, however, it... can be even more stressful to move during a pandemic - but, the team at Ward were superb throughout the entire process, and my family and I Thank You.read more
Domingo R.
Domingo R.
17:52 21 Jul 20
Great experience in the middle of a very chaotic time. Moving is never easy but WARD made it very easy. Special thanks to Deb for her reasonable quote and to Elizabeth for holding my hand and calling every day to make sure everything was in order.
Cindy R
Cindy R
01:40 21 Jul 20
Lorenzo, his brother and cousin are the best moving crew out there. They came to our house, packed our belongings, and moved them cross country before unloading them. They were easy to reach, communicated with us each step of the way, and treated our belongings as if they were theirs. They worked hard for three days for us and were friendly and cheerful throughout. They delivered as promised and handled the need to shuttle our belongings because of our location. Thank you for your... dedication to our move.read more
Jeremy J.
Jeremy J.
16:07 20 Jul 20
I’ve moved 15 times over my career. Rick and his team were by far the most professional, hard working and detail-oriented group we have worked with. Highly recommend them!!!
alejandro L.
alejandro L.
22:58 19 Jul 20
Jessica C.
Jessica C.
02:29 18 Jul 20
Wants North American was everything we could have asked for on movers! On time, great crew, friendly, and efficient. The process was smooth and all my questions were answered quickly. The crew managed to perfectly jigsaw all of our items into a storage unit I never thought would fit everything! They assisted with junk haul off and were wonderful to work with. Will definitely be using them again once our house is completed and we need to move out of that expertly packed storage unit!
Kirsten B.
Kirsten B.
14:53 17 Jul 20
Amazing crew! Joey, Maddie, Michael and Matthew were quick and friendly. They showed up on time and worked hard to get my house packed. Erika was so sweet and accommodating in helping me organize what was being packed and Elizabeth was responsive to every call i made regarding the delivery date. I could not have asked for a better experience on this "last minute" move. With this pandemic, it is hard to find happy, friendly people - Ward has a gem of a crew and should be commended for the... professionalism and friendliness of their entire staff! I will be using them for any moves that come up!read more
Jeff B.
Jeff B.
19:57 13 Jul 20
The delivery driver was awesome friendly on time communicated well very professional
Dylan M.
Dylan M.
13:23 10 Jul 20
Great quality move from start to finish. Cassandra our coordinator was phenomenal in helping us get everything lined out. Crews on both ends were great as well. Highly recommend.
Maureen M
Maureen M
22:29 09 Jul 20
Highly recommend!
Mary
Mary
20:41 09 Jul 20
We made a cross country move and Ward North America provided outstanding service beginning with our sales person (Jim Swan), inside person (Scarlett Mayberry) and drivers on the loading end (Texas) as well as the team who delivered (Illinois). We also used the storage facility for two months. EVERYONE was professional, efficient and courteous. The whole process was easy and flawless, and less expensive than other moving options we looked into. I highly recommend Ward North America!
Chequita G.
Chequita G.
15:13 09 Jul 20
They were absolutely amazing, very understanding, fast, accommodating, and great people. I would highly recommend using their service.
Mel H.
Mel H.
01:13 03 Jul 20
Ward North American based out of Houston were hired for my move to New Orleans. They were excellent. They took amazing care in packaging my things as well as delivering them. They were punctual and despite the summer heat did everything expediently. Plus with it being a pandemic, Hector and his partners were very professional and took care to wear masks which was much appreciated. I would recommend them for any move and their price point was unbeatable. Give these guys a raise!
randall R.
randall R.
18:49 02 Jul 20
They were the best set of guys to move me. We had alot of fun and they were very professional at the same time. Kept everything neat and tidy and were very careful with our furniture. I will definitely use this company again.
Angie H.
Angie H.
19:02 29 Jun 20
Armando and his crew were AMAZING! This is our first move out of state and is was so stress free with these guys!! Packed us up and unpacked us! Absolutely no damage to anything!! If we do move again we will use these guys!! Very professional and super friendly guys!! From working with the office to the movers we received excellent service!!
Robert L.
Robert L.
16:11 26 Jun 20
The crew was friendly and very professional.
Kim K.
Kim K.
18:07 16 Jun 20
This is the second time I have used Ward North American to move and am completely impressed! I will never use another company! Movers are professional, courteous and careful!
Rebecca A.
Rebecca A.
23:28 13 Jun 20
Bill C.
Bill C.
14:37 11 Jun 20
Totally professional—prompt, courteous, friendly and responsive. Recommend highly. Our driver, Raul, made it happen “as advertised,” pickup and delivery.
Shannon S.
Shannon S.
18:26 10 Jun 20
The company was fabulous from the estimate, to the packing crew, to the movers. They moved us from Texas to Florida, loaded our belongings last Weds and delivered to us Tuesday! Good company, exceptional employees, would definitely recommend them for any moving services needed!
david G.
david G.
16:14 08 Jun 20
We moved from Houston, TX to Huntsville, AL. It was a very stressful time for me and my family. The Houston team working under Roger with Ward North American movers was absolutely amazing! Santos and his team were professional and took care of my household items with TLC. They were on time, friendly, polite and packed my delicate items like there own. They were in constant contact with me letting me know what was going on.I 100% would recommend and trust this Houston team to move my precious... cargo any time!read more
Lee G.
Lee G.
14:52 05 Jun 20
Morgan B.
Morgan B.
21:14 03 Jun 20
Great service! On time and very professional.
Yathartha T.
Yathartha T.
13:39 03 Jun 20
Bea G.
Bea G.
21:16 01 Jun 20
Highly recommended! Movers did an amazing job with my items. They were prompt and hard working! Courtney and Roy were professional and easy to communicate with. Mark and Tammy were very courteous and helpful. Would use this company again!
Chuck P.
Chuck P.
20:51 23 May 20
Barbara J.
Barbara J.
16:08 19 May 20
Diane L.
Diane L.
21:32 18 May 20
Ward North American recently took care out our move out of state. We have moved multiple times in the past and without a doubt these guys were the BEST! Beginning with Jim, our sales rep, to Scarlett, our service rep, to our driver, Dax, and his crew ...everyone was fantastic. Our moving crew cared for our items as if they were their own. The packers and loaders/unloaders were courteous, professional and did such a great job. If you are planning a move, be sure to call them, you will be... glad you did. I would give them 10 stars if I could, because with Ward North American, Dax and his crew you will definitely get 10 star service!read more
Christina S.
Christina S.
16:23 01 May 20
Very attentive to getting your move organized and giving options to help save money. We needed extra storage time, too, and where we stored was a big factor in the quote.
Yvan V.
Yvan V.
01:53 24 Apr 20
Luis C.
Luis C.
00:51 23 Apr 20
In spite of the difficulties and hardships everyone is experiencing in the US, our movers not only met our expectations but solidly exceeded them!We would highly recommend this company to anyone who is planning a move.
Ashley W.
Ashley W.
18:30 20 Apr 20
The office staff and move crew were extremely helpful from the moment we started the process. I was most impressed with how respectful every single one of the crew was when performing our move. True gentleman with excellent manners and cared for our homes on the load and unload. We had multiple changes we requested at the last minute and it needed to be taken care of in the MIDDLE OF A PANDEMIC no less. We were treated with first class service from every single employee. Highly recommend the... company and will never use another after this!!read more
Adam S.
Adam S.
14:11 14 Apr 20
The crew showed up to start loading on time and made short work of it. They were very easy going and easy to get along with. They were surprisingly quick and efficient. I would recommend them to anyone looking to move.
Kevan R.
Kevan R.
19:47 09 Apr 20
Carlos S.
Carlos S.
21:42 23 Mar 20
friendly service
Anthony B.
Anthony B.
21:35 20 Mar 20
徐孟超
徐孟超
15:55 18 Mar 20
Good work!
Michael L.
Michael L.
17:54 14 Mar 20
Marilyn G.
Marilyn G.
20:50 02 Mar 20
Casey D.
Casey D.
20:19 27 Feb 20
SL W.
SL W.
15:07 14 Feb 20
The move along with the movers were impeccable!!! I would certainly recommend you to my friends and other acquaintances.
Peter S.
Peter S.
10:06 14 Feb 20
Paula M.
Paula M.
20:39 13 Feb 20
Friendly and Professional
Nadine T.
Nadine T.
03:19 13 Feb 20
Everyone at Ward North America was amazing. Elizabeth my move concierge and Clayton the driver stayed in contact with me throughout the whole process. My household goods were professionally packed and delivered very promptly by a courteous team of movers. I would highly recommend them for any long distance move. They all exceeded my expectations.
Jacque F.
Jacque F.
15:32 11 Feb 20
Ward NorthAmerican movers are the best! From the minute they arrived our move was handled with professionalism and quality. The guys that showed up seemed to really take pride in what they do! We will only be using them for future moves!
Papi R.
Papi R.
22:25 28 Jan 20
brian S.
brian S.
16:50 16 Jan 20
Ward, was professional from start to finish. Thank you for making our move go smoothly even when we changed the city we were actually moving to.
Roland Y.
Roland Y.
04:40 09 Dec 19
Angel H.
Angel H.
00:04 09 Dec 19
Scott S.
Scott S.
22:59 07 Dec 19
Janie M.
Janie M.
12:41 20 Nov 19
Made a delivery
Alex M.
Alex M.
18:24 18 Nov 19
Arrey T.
Arrey T.
10:40 30 Oct 19
Amazing people. Excellent customer service. They came in on a non duty day to assist me with my move. Couldn’t be more thankfulAloha, Ray T
Fredis C.
Fredis C.
11:52 29 Oct 19
Mary G.
Mary G.
22:59 24 Oct 19
Amazing movers! Take pride in their quality work. Always gets the job done. I used to work here.
Scott W.
Scott W.
20:16 23 Oct 19
Peter Z.
Peter Z.
14:40 19 Oct 19
Excellent people, service and pricing. Cannot imagine finding better.
Gary A.
Gary A.
16:48 24 Sep 19
The team start to finish communicated effectively, and ensured customer satisfaction. The driver (Randy) was professional and kept teams motivated in the loading and unloading process. Very timely and accurate delivery of goods without issues as well.
kevin arthur S.
kevin arthur S.
02:10 21 Sep 19
Please give Town & country overhead garage doors as five star
Alexander C.
Alexander C.
16:28 19 Sep 19
I have had done a few cross country moves and Ward NA has to be one of the best movers around. They provided great service from beginning to the end. The drivers are the best. My driver Andy was punctual and very professional. Andy ensured we had no issues in our move. He knows what needs to be done. The local load/unload crews were also great. The success of a cross country move are the people and Ward NA have great people. Will use them again in my next move.
Miguel M.
Miguel M.
23:46 18 Sep 19
Brandon E.
Brandon E.
12:38 07 Sep 19
Kartik A.
Kartik A.
19:39 27 Aug 19
They are very professional. Our move from Texas to Nebraska was smooth.
Ron S.
Ron S.
19:51 13 Aug 19
Packing day started out rocky but once we were all on same page everything ran well. Rey our driver was awesome. Loading and transport was great.
Donny P.
Donny P.
20:19 09 Aug 19
I don't think they liked my tattoos and my long hair ...but I don't care..they were still nice,I'm still deciding if it's only because they had to be.
Eric B.
Eric B.
23:09 29 Jun 19
Best moving service in Austin Texas and Phoenix Arizona!
Katherine M.
Katherine M.
22:31 26 Jun 19
james R.
james R.
17:26 26 Jun 19
I have been moved twice by my company, both times with Ward North American. I would recommend Ward North American to anyone moving. The personnel involved during both of my moves operated with the upmost professionalism and care for all off our goods. My experiences showed me proof of why Ward North American is one of the highest rated moving companies in Operation!
Chad W.
Chad W.
19:24 21 Jun 19
Ward/North American was truly unbelievable! From packing to unloading, they were personable, helpful, determined, and forthright in their plans and execution of everything we asked for before and during the move. I'd book them every time if I could!
Kimberly R.
Kimberly R.
13:36 21 Jun 19
Best moving company.
Adrian K.
Adrian K.
21:48 14 Jun 19
Ward North American made my relocation seamless. They updated me constantly and the items were delivered in the same condition as when they were picked up. I would highly recommend using North American Ward if you’re relocating.
Shawn S.
Shawn S.
03:49 13 Jun 19
My first contact with Ward through their representative Kollin was informative, helpful, educational, and encouraging.The office communications were generally clear and timely.The packers, loaders, and movers were pleasant, Good natured, and hardworking. And flexible.The cost was incredibly reasonable.I would strongly consider connecting with them again.
Dylan H.
Dylan H.
20:19 31 May 19
Saquib H.
Saquib H.
06:31 29 May 19
Quality, sincerity, and value. They were not the cheapest, but they provide exceptional quality every step of the way. From detailed packing, to great handling of everything, to a fabulous tracking process, timely delivery, with a very nice and professional crew, it's all you'd need. Highly recommend them.
JJ T.
JJ T.
17:47 28 May 19
Great proffesional service, best in the business.
Casey G
Casey G
09:23 22 May 19
Ronald Hicks J.
Ronald Hicks J.
20:51 01 May 19
The best move my wife and I have ever experienced. I highly recommend North American Ward to others. Best price and excellent service.
Rob W.
Rob W.
15:56 30 Apr 19
Mike K.
Mike K.
11:55 19 Apr 19
Fredrick S.
Fredrick S.
16:27 16 Apr 19
Ward Moving Company did a fantastic job in conducting our move from Texas to Nevada. Our Move Coordinator Tami was always available to answer questions and clear up any misunderstandings. Our driver Phil and his staff of movers were very professional. They took time to explain the process and made sure everything was wrapped and packed. In the future, I know we will move again and without any hesitation, I will contact Ward Moving Company for that move.
Nancy P.
Nancy P.
21:56 05 Apr 19
Nadia De La G.
Nadia De La G.
21:07 28 Feb 19
Ward North America was amazing to work with. On time and did a fantastic job! Will hire again and again!
Jay B.
Jay B.
20:17 28 Feb 19
A flawless local move!
Danny L.
Danny L.
15:24 28 Feb 19
Consistent communication, friendly movers, and very thorough job
Jared G.
Jared G.
17:03 23 Feb 19
Shayne C.
Shayne C.
18:04 19 Feb 19
Patricia P.
Patricia P.
23:11 18 Feb 19
Susie A.
Susie A.
22:28 18 Feb 19
I can’t say enough good things about the crew who moved us from our old home to our new one. After having acquired stuff for over 30 years, we had quite a bit for these guys to pack and move. I wasn’t personally with them when they packed us, though my husband was. I was on the receiving end when they unloaded everything. The entire team pulled together and were so very pleasant. They had great patience. There were times when I would ask them to place furniture in one location, not knowing my... husband had told them to put it in another. They never complained. Once I figured out what was going on I made sure they did not have to re-move any other furniture, though they were willing and able. One of the crew was smiling and singing most of the time, which was wonderful. Another was very allergic to cats. We have many. With red eyes and sneezing, he never complained. And he even made sure there was nothing else they needed to move or adjust before they departed. I will definitely recommend North American to anyone needing to relocate.Pat Stelly, our first contact, was also very professional and always patiently answered our many questions. He was very pleasant to work with.Sincerely,Susie Alversonread more
James H.
James H.
18:57 07 Feb 19
pedro G.
pedro G.
05:00 16 Jan 19
Paul R.
Paul R.
22:40 21 Dec 18
James K.
James K.
21:16 21 Dec 18
Always take great care of us.
Ron B.
Ron B.
23:04 30 Oct 18
Salvador A.
Salvador A.
00:39 30 Aug 18
Juan O.
Juan O.
14:04 25 Aug 18
Juan O.
Juan O.
14:00 25 Aug 18
C LeRoy C.
C LeRoy C.
22:49 10 Aug 18
The team at Ward North American is A Class! They recently did my move in the greater San Antonio area and I was extremely satisfied with their customer service, punctuality, price point, and ability to move me under pressure and in a timely manner. They provided me with boxes to pack, a skilled team to load my furniture, and another skilled team to move me into my new home and reassemble everything back to normal. I highly recommend Ward North American for your next move for the price you... can't beat the peace of mind while creating a new era in your life, they must be a part of your next chapter.... C. LeRoy Cavazos-Reyna, MPAread more
Heather G.
Heather G.
22:10 08 Aug 18
Both crews during and pick up and drop off were great! Very professional and reliable. Communication was great also. Always responded to my questions in a timely manner. I’d would highly recommend them.
Patty A.
Patty A.
21:52 03 Aug 18
Debbie P.
Debbie P.
19:57 28 Jul 18
Frank B.
Frank B.
05:46 20 Jul 18
Lauren H.
Lauren H.
22:45 19 Jul 18
Outstanding service, very efficient, and great attention to detail!
Zero A.
Zero A.
16:07 02 Jul 18
Gayle H.
Gayle H.
11:55 30 Jun 18
Yvonne R.
Yvonne R.
19:52 10 Jun 18
The team at Ward North American did a fantastic job during our move from San Antonio to Austin Texas! We highly recommend Ward North American!
Pat R.
Pat R.
15:13 25 May 18
Stress-free Move!! These are the nicest, sweetest and most professional movers I have ever known. I didn't have to worry about anything at all! From beginning to end, it was smooth sailing. Thank you, Mr. Jim! Thank you, Johanna! Thank you, Kevin! Thank you, Ivan! You guys were respectful, pleasant and very professional. You all did a fantastic job and I appreciate you so much! GOD BLESS YOU! (Patricia R)
Linda L.
Linda L.
14:40 21 Mar 18
The move was one of the best moves we have ever experienced. Estimate was correct, packers arrived early, and everything went smoothly. They loaded us on Friday and furniture arrived on time in Illinois. I would recommend them at anytime to anyone who wants a professional move whether it is long distance or short.
Shelia S.
Shelia S.
15:32 07 Mar 18
Johanna Workman (CRAFTY ART C.
Johanna Workman (CRAFTY ART C.
23:18 28 Feb 18
Laketha D.
Laketha D.
23:21 20 Jan 18
Joseph N.
Joseph N.
19:32 31 Dec 17
Really nice and helpful staff. From packing to storing and then helping whenever I needed to get items out, they did a great job.
Ty M.
Ty M.
00:40 29 Nov 17
Victoria H.
Victoria H.
04:47 21 Oct 17
I just moved back to SA from NYC after 24years. I was recommended through a family friend of Ward NA. 2 extremely professional movers arrived 15mins early and were so incredibly efficient!! Kind, sincere, fast and very gentle/careful in unloading my moving truck. If anyone every asked if I could recommend a local moving company. Hands down it would be Ward North American.
Eddie P.
Eddie P.
12:14 14 Oct 17
I used Ward North American for what I thought was going to be an easy and quick move. My mother had one storage unit, a 10X10 with items from her old home and was moving into a new home after a year. I thought she had sold most of her belongings and had only kept the important items. The day Ward North American was to get her stuff out and take it to her new home, I received a call from the movers saying that the unit was packed to the top and was going to take more trips than previously... planned because the vehicle they had for that specific move was smaller than most of their other fleet. The gentleman I spoke with, a Jason Massiate, was extremely courteous and understanding and told me they would get the job done and not to worry about a thing. My mother said that the movers were extremely patient and polite and was very satisfied with their work. Needless to say, when I'm ready for another move I know who I will be calling. I have heard some horror stories about movers and moving companies so I was extremely grateful for this experience with Ward North American moving company.read more
Luis R.
Luis R.
12:42 11 Oct 17
Ward NA is the absolute best when it come to relocation. From the moment we called to set up a survey, the prompt follow ups leading up to “Moving Day”, the quality of their team, to the post check-in calls we received after our move was complete to ensure all was to our satisfaction. This is a company I would highly recommend and use again.
Chris S.
Chris S.
19:14 10 Oct 17
Carolyn Bennett R.
Carolyn Bennett R.
18:25 10 Oct 17
This last move I had was the easiest move to date thanks to the guys from Ward! Great company, very prompt and professional with amazing customer service!
Leatitia M T.
Leatitia M T.
12:40 10 Oct 17
Had the opportunity to work with this group on a 5 year project. Warehouse crew was organized and professional. Made our install seamless. We had several unique pieces and projects over that time. They went over and above in all cases. Wish I could take them with me on all my projects.
Great job Team!!!
Liliana T.
Liliana T.
00:57 10 Oct 17
Extremely professional, I will recommend to family and friends.
Brandon K. G.
Brandon K. G.
21:17 09 Oct 17
My family and I have used this company on many moves and highly recommend them. We have received professional and excellent service on each occasion and will continue to turn to them for future business.
Elvin L. C.
Elvin L. C.
21:15 09 Oct 17
John A.
John A.
17:19 09 Oct 17
Had a great experience working with Ward. They are professional moving company that I would highly recommend for your business or personal move.
Luis H.
Luis H.
16:52 09 Oct 17
Very professional and made our move very efficient. I would highly recommend this moving company.
Audreanna H.
Audreanna H.
20:36 26 Sep 17
Rogelio Gandara A.
Rogelio Gandara A.
05:46 27 Aug 17
Trina M.
Trina M.
21:40 21 Aug 17
Ward North American in Houston, TX provided excellent moving services! They stepped up to help my daughter when we were having difficulty getting her belongings out of storage and delivered to her college dorm. Management was responsive and took care of the problem same day. I wouldn't hesitate to use their services again.
J T.
J T.
21:34 28 Jul 17
Really great warehouse staff, very helpful and had our stuff ready when we arrived.
Kaelynn J.
Kaelynn J.
20:39 28 Jul 17
Awesome experience! You guys saved me. Thank you for everything!
Morrison Fussner I.
Morrison Fussner I.
23:42 28 Jun 17
Wow..these people are incredible. Friendly..great customer service..nice to find a company that really cares about their customers
Sue B.
Sue B.
22:52 13 Jun 17
The warehouse guys are awesome! Everyone is super helpful, and they take great care of us. Thank you all for everything.
matthew M.
matthew M.
13:53 16 Apr 17
Marlon B.
Marlon B.
22:09 25 Feb 17
Get back in my moving job!
Robert Z.
Robert Z.
15:10 12 Feb 17
Jonathan L.
Jonathan L.
15:53 01 Jan 17
Al B.
Al B.
19:36 17 Oct 16
Affordable Computers & Guitars Keller's Flea M.
Affordable Computers & Guitars Keller's Flea M.
23:40 27 Sep 16
Second time using North American both moves reasonable exact cost estimate no surprises.Arrived for pickup on time did a good job packing.Arrived with delivery at exact time promised. unpacked and reassembled everything. was the best and easiest I have ever moved
Singh R.
Singh R.
11:59 31 Jul 16
Got my household moved from Houston to New Jersey. Excellent services. I was worried since I had to travel next day and it was an Independence Day long weekend but they came in time as promised and quickly had the stuff loaded. Just 2 of them did it but with amazing efficiency and precision. Their local agent here at Princeton, NJ had the delivery made well within the agreed time window.While assembling up my bunk bed got damaged. I have told them and they are working on it. I am hopeful it... will be sorted out soon.Above all I was most satisfied with close follow up and communication from their side. Stefanie, who was coordinating this move, kept me updated throughout. I never had to do a follow up. All queries were handled immediately or pro-actively by her and that was a peace of mind for me.Despite the minor incident I had on my bunk bed which is being looked into I will rate them high and recommend.read more
Thomas T.
Thomas T.
00:20 06 Apr 16
Yes they where a really good company, I was going threw so things in my life where I screwed up but they are a great company. Greg who runs operations is awesome guy. Kevin the owner is a great business man. Ward North American is a great place to work
Riddrickricks B.
Riddrickricks B.
14:19 27 Jan 16
Torrell M.
Torrell M.
22:11 19 Jun 15
Great Company
Sam J.
Sam J.
15:09 09 Mar 15
Gavino A.
Gavino A.
18:10 22 Dec 14
Good company
David S.
David S.
13:11 19 Jun 14
Erika A.
Erika A.
01:06 23 Feb 14
Ninnette M.
Ninnette M.
23:46 11 Dec 13
RodneyKathy H.
RodneyKathy H.
22:17 27 Nov 13
Need to give a shout out to the boys at Ward North American Van Lines in San Antonio and Dallas. Carl and his helper James from San Antonio packed, loaded and moved our stuff from Cruces to Dallas for storage. They did a great job back in September of putting it all in boxes (teacher stuff and BP stuff). Derek and his helper from Dallas loaded it Monday in Dallas and delivered it to us in Midland today. Everything present and accounted for and in good shape. Thanks for the extra care.....
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North American Van Lines, Inc. MC 107012 U.S. DOT No.070851
Texas intrastate moves are hauled under the authority of North American Van Lines of Texas, LLC TxDMV No 0000009188; Texas DMV Phone No. 1-888-368-4689