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Reviews

4.3
Based on 351 reviews
Kimberly M.
Kimberly M.
16:56 17 Sep 20
My in-laws home, in Lake Charles, was affected by hurricane Laura, the house had severe roof damage and water was pouring into the house. I had called 20 different movers, none of them could help. Roger and his team in Houston were amazing. He was able to work out the logistics and they had a truck and crew in Lake Charles the very next morning, 2 days after the storm. His crew packed, loaded and transported all of their belongings to Houston. They went above and beyond our expectations!
D S.
D S.
16:19 17 Sep 20
We are very pleased and extremely satisfied with Ward North American! From the first phone call to get our move started, to saying goodbye to our movers, our whole experience was just wonderful! Everyone was very pleasant and courteous, and so professional. They were very knowledgeable about how the whole process worked. Thank you all for taking such great care of us!
Edward L.
Edward L.
22:30 14 Sep 20
Everything went really smoothly and they were responsive and professional.
Michael K.
Michael K.
17:43 12 Sep 20
Cristian R.
Cristian R.
20:39 11 Sep 20
Ginger M.
Ginger M.
13:01 09 Sep 20
Madeline Claire C.
Madeline Claire C.
16:24 08 Sep 20
John Bradford J.
John Bradford J.
21:32 05 Sep 20
We just wanted to reach out and say thank you for setting up such an amazing team for our move.The driver, James, was in contact before and during the move, keeping us updated on locations and times. The packers and movers he used were professional and worked very hard to ensure that our items were transported safely. They arrived on time and work tirelessly until the job for the say was completed.The point of contact person, Heidi, was in contact several times to check on the progress and... offer any assistance needed.The pack and load was completed early and that enables us to receive our items earlier at our new house.We will definitely look to your company if the need arises in the future and recommend your office to anyone looking for a moving company.Glad we could work things out to use your company. Thank you for all you did to make that happen.Very appreciative,John & Geraldine Bradfordread more
Lisa G.
Lisa G.
21:16 04 Sep 20
The two men who moved my items into my home were very professional and nice. They were on time, efficient, hard working and polite. They handled my items with care and respect. They were clean and careful. They were great !!
alan W.
alan W.
18:02 04 Sep 20
I've made over twenty long distance moves in my life. The crews that handled my move from San Antonio, Texas to Sister Bay, Wisconsin were the absolute best I've had. Both, loading to take to storage and the crew that drove to Wisconsin and unloaded. They were professional, showed exceptional care with our belongings, very friendly and hard working. There was no damage to our furnishings. I give the crews five stars. The delivery was one day past the range I was quoted but in fairness, it was... less than a full load which had to be coordinated with other distant stops. Additionally, the quote was higher than the actual cost, based on the weight. I had to ask to have verbiage put in the agreement so I would pay for the actual weight rather than the higher amount I would have committed to in the contract..The only other reason I gave four stars rather than five was the lack of responses in a timely manner when communicating, which made it difficult for me to plan my travel and arrange contractors at my new home. Overall, I was very pleased and would recommend Ward North American Van Lines to others.read more
Elisa G.
Elisa G.
15:57 04 Sep 20
We had to move from Texas to Washington during the pandemic. Ward North American were very professional and responsive, and also considerate and careful about mask-wearing. The sales staff and move coordinator always got in touch with us quickly when we reached out with questions. Every move has complications, and in our case this involved not just coronavirus, but also small residential streets that were difficult to maneuver a van down. The team leader solved our problems quickly and without... a fuss. The moving crew was careful with our belongings, and also friendly. We highly recommend Ward North American.read more
Patrick R.
Patrick R.
19:52 01 Sep 20
Benny Brenden and Anthony did an amazing job moving me out. They were extremely professional and had a very good work ethic. They walked me through the move process and made me feel comfortable. I would recommend this gentleman, and the company, to anyone who needs to move out of state! Thank you again for your amazing service. -Pat
Tyler B.
Tyler B.
15:10 31 Aug 20
Very friendly, professional, and courteous. Walid did a fantastic job of coordinating the loaders & un-loaders, and he was right on time for the pickup and delivery of our items. No items were damaged, and everything was accounted for. I would absolutely use this moving service again if I needed to move across country.
Gern B.
Gern B.
22:58 27 Aug 20
Elizabeth J.
Elizabeth J.
12:05 27 Aug 20
Our driver, Zach Martin, and his crews did an incredible job of packing, loading, and unloading. They were professional, courteous, friendly and accommodating. Our coordinator, Jennifer Haynes, was also excellent. She was responsive to changes in scheduling, checked on us frequently before, during and after the move. We were well pleased with their roles in making our move as seamless as possible.
Kristi H.
Kristi H.
22:56 24 Aug 20
My crew, headed by Roger Cervantes, was excellent. They went out of their way to help me. They had genuine concern for the safety of my items. If I were moving again, I would ask for this crew specifically. Thanks for all your hard work.
Ginger B.
Ginger B.
11:36 24 Aug 20
Kevin & Kalli H
Kevin & Kalli H
14:11 23 Aug 20
First class service from start to finish! Our relocation coordinator contacted us immediately following notification of our move. Her communications, both electronically and over the phone, were frequent, relevant, well timed and professional. She made sure we knew, in very clear terms, our timeline, what type of service we could expect, the people that would be contacting us and their phone numbers. Everything happened as she explained with surprising results. James Spradling was our driver... and packing/unpacking team leader. He too was prompt, consistent, courteous, and professional with all of his communications. James and his team arrived on time and clearly explained their plan to pack and load our belongings. The surprising result came when James explained the team was performing exceptionally well and was ahead of schedule. He listened to our situation and evaluated his schedule then proceeded to inform us that he had time within the original schedule to deliver our goods the same day! A true blessing! James and crew drove to our new location, about 3 hours away and across state lines, just after loading. We walked through the new house and, after a brief tour, the unloading began. Yet again James and crew exceeded our expectations! Our belongings were unloaded/unpacked just as we had discussed without incident or damage. I am retired military, 20+ years of service, and have moved 15 times in 25 years. I can honestly say that this particular move was the easiest thanks too this entire team! James Spradling and his crew are definitely the best I have had the pleasure of working with during any of my relocations. If I relocate again in the future, I will choose Ward and specifically request James Spradling to be our driver of choice!read more
Amy S.
Amy S.
22:09 21 Aug 20
My driver, Santos, really went above and beyond. He was extremely helpful and made sure everything was done exactly as I needed it. Price was reasonable for the work done, and I’ll definitely use these guys again for moving services.
Megan Korns R.
Megan Korns R.
02:44 21 Aug 20
S C.
S C.
23:12 20 Aug 20
On time and professional services. Friendly staff. All of my belongings and vehicles arrived safely.
Blake B.
Blake B.
16:50 20 Aug 20
This was my first time moving professionally and I was really impressed by the job performance! Robert was the main member of the crew and him and his helper took good care of my stuff throughout. I have a little dog and they didn’t mind that she was out playing around the hose while they were packing and counting inventory. My destination was about a 4 hour drive and they arrived on time. Everything was accounted for and in the same condition as it was when it was at my old house. My old house... could not accept a semi truck and trailer so they had to rent a U-Haul and transport it to the trailer which they didn’t mind. My company paid for it, but it has definitely changed my perspective on moving! I’m not sure I’ll do it by myself again, unless it’s within a short distance!read more
CD B.
CD B.
04:31 20 Aug 20
Professional, easy to work with . Would highly recommend.
Don S.
Don S.
20:34 15 Aug 20
This is the third time I have used Ward North American to move household items. They are consistent in taking care not to damage items, are very professional, courteous and communicate timely. I would not use anyone else.
Daniel T.
Daniel T.
19:03 15 Aug 20
Chad S.
Chad S.
23:27 14 Aug 20
Super nice people!!!!
Joe F.
Joe F.
21:45 14 Aug 20
Dan S.
Dan S.
18:12 14 Aug 20
They did a great job on my household move.
Nancy P.
Nancy P.
14:58 14 Aug 20
Mark E.
Mark E.
10:59 13 Aug 20
Ward North American was great to take care of storage and moving my household from San Antonio Texas to Broken Arrow OK. Their packers did a great job packing everything and it all arrived intact. They were very flexible in storing our household goods as our new house in OK took longer than expected to be able to move in. I highly recommend Ward North American if you are needing packing, storing and/or a move out of state.
Eric B.
Eric B.
18:21 11 Aug 20
Best moving company around!
James N.
James N.
13:04 11 Aug 20
Zep0th
Zep0th
20:17 09 Aug 20
Kraig E.
Kraig E.
00:18 09 Aug 20
Anthony R.
Anthony R.
20:57 05 Aug 20
Kristie J.
Kristie J.
02:18 05 Aug 20
All staff was very courteous and friendly.
FameluvsDeez C.
FameluvsDeez C.
00:50 05 Aug 20
Mike A.
Mike A.
16:58 03 Aug 20
We chose Ward North American van lines for a recent move. Dakota and his crew exceeded our expectations! While most of our belongings were boxed, they re-boxed many of our items just to insure safe travel. These guys and gal worked amazingly fast despite 100 degree heat.They were courteous and professional throughout the process. When they delivered at our new home we got the same great service. The move coordinator Elizabeth and our sales person Jaden kept us well informed prior to move,... during move & after move. Outstanding company and would highly recommend them for any move.read more
Ann F.
Ann F.
21:03 31 Jul 20
I had an excellent experience with Javier and his crew. Everything was decided up front and there were no surprises. Last time I used a different company and things did not go anywhere near perfect as this move. Thank you very much for your excellent service. Denise was very helpful in the process. She checked in with me every step of the way. I would highly recommend Ofelia also.
Diana V.
Diana V.
23:16 24 Jul 20
We were very pleased with the job that the movers did. They were very professional and courteous and completed the job in a timely manner.
Luis R.
Luis R.
22:17 21 Jul 20
We greatly appreciate the entire team at Ward North American - from their relocation consultant utilizing technology to survey our house to provide us with an estimate, the move coordinator checking in with us pre-during-post move, to the incredible movers both in Austin and San Antonio who took all the necessary precautions not only for our homes, but for the safety of our health by using face masks throughout the entire process. It can always be stressful moving between cities, however, it... can be even more stressful to move during a pandemic - but, the team at Ward were superb throughout the entire process, and my family and I Thank You.read more
Domingo R.
Domingo R.
17:52 21 Jul 20
Great experience in the middle of a very chaotic time. Moving is never easy but WARD made it very easy. Special thanks to Deb for her reasonable quote and to Elizabeth for holding my hand and calling every day to make sure everything was in order.
Cindy R
Cindy R
01:40 21 Jul 20
Lorenzo, his brother and cousin are the best moving crew out there. They came to our house, packed our belongings, and moved them cross country before unloading them. They were easy to reach, communicated with us each step of the way, and treated our belongings as if they were theirs. They worked hard for three days for us and were friendly and cheerful throughout. They delivered as promised and handled the need to shuttle our belongings because of our location. Thank you for your... dedication to our move.read more
Jeremy J.
Jeremy J.
16:07 20 Jul 20
I’ve moved 15 times over my career. Rick and his team were by far the most professional, hard working and detail-oriented group we have worked with. Highly recommend them!!!
alejandro L.
alejandro L.
22:58 19 Jul 20
Jessica C.
Jessica C.
02:29 18 Jul 20
Wants North American was everything we could have asked for on movers! On time, great crew, friendly, and efficient. The process was smooth and all my questions were answered quickly. The crew managed to perfectly jigsaw all of our items into a storage unit I never thought would fit everything! They assisted with junk haul off and were wonderful to work with. Will definitely be using them again once our house is completed and we need to move out of that expertly packed storage unit!
Kirsten B.
Kirsten B.
14:53 17 Jul 20
Amazing crew! Joey, Maddie, Michael and Matthew were quick and friendly. They showed up on time and worked hard to get my house packed. Erika was so sweet and accommodating in helping me organize what was being packed and Elizabeth was responsive to every call i made regarding the delivery date. I could not have asked for a better experience on this "last minute" move. With this pandemic, it is hard to find happy, friendly people - Ward has a gem of a crew and should be commended for the... professionalism and friendliness of their entire staff! I will be using them for any moves that come up!read more
Teresa R.
Teresa R.
21:56 16 Jul 20
The same driver picked up and dropped off the load on time and with care. he was involved in every step of loading and unloading. he made sure that everything was set in the right place and in good condition before he left.
QD H.
QD H.
14:18 15 Jul 20
I recently moved from Los Angeles to the Dallas Fort Worth area and my moving experience was extremely positive thanks to Ward. The movers were kind, cordial, professional, and incredibly efficient. They followed all Covid-19 safety protocols and made me feel secure while coming into my home. My moving coordinator, Katie was also very prompt and timely in her responses and immediately assisted with the very few hiccups I did have. I can't thank them enough for their help during this process,... especially at a time like now.read more
Christine S.
Christine S.
22:51 14 Jul 20
Our mover Fernando was proactive and professional. His timely arrival and his attention to detail during our move was amazing. Thank you for such a great experience and for making my mother’s move a complete success!
Jeff B.
Jeff B.
19:57 13 Jul 20
The delivery driver was awesome friendly on time communicated well very professional
Crystal M.
Crystal M.
16:31 13 Jul 20
Lloyd W.
Lloyd W.
02:41 12 Jul 20
Great Crew
Dylan M.
Dylan M.
13:23 10 Jul 20
Great quality move from start to finish. Cassandra our coordinator was phenomenal in helping us get everything lined out. Crews on both ends were great as well. Highly recommend.
Maureen P.
Maureen P.
22:29 09 Jul 20
Highly recommend!
Mary
Mary
20:41 09 Jul 20
We made a cross country move and Ward North America provided outstanding service beginning with our sales person (Jim Swan), inside person (Scarlett Mayberry) and drivers on the loading end (Texas) as well as the team who delivered (Illinois). We also used the storage facility for two months. EVERYONE was professional, efficient and courteous. The whole process was easy and flawless, and less expensive than other moving options we looked into. I highly recommend Ward North America!
Chequita G.
Chequita G.
15:13 09 Jul 20
They were absolutely amazing, very understanding, fast, accommodating, and great people. I would highly recommend using their service.
arylin A.
arylin A.
00:44 09 Jul 20
The service was excellent. Zeke did an awesome job. They made everything so easy and they were overall wonderful guys. We would love to have them again if your services are needed in the future. Thank you Ward and Zeke for everything. Strongly recommend this company.
James H.
James H.
18:02 06 Jul 20
Zeke was an awesome yet professional man. His crew and him were on time and on the ball. We had a house full of stuff packed, loaded, and delivered in 3 days. Couldn't ask for a better crew and driver. We also have a 5 year old son and he was joking and playing around with him very personable man. I would recommend Zeke to anyone looking for a moving service. Should be given a award driver if the month or something
Mel H.
Mel H.
01:13 03 Jul 20
Ward North American based out of Houston were hired for my move to New Orleans. They were excellent. They took amazing care in packaging my things as well as delivering them. They were punctual and despite the summer heat did everything expediently. Plus with it being a pandemic, Hector and his partners were very professional and took care to wear masks which was much appreciated. I would recommend them for any move and their price point was unbeatable. Give these guys a raise!
randall R.
randall R.
18:49 02 Jul 20
They were the best set of guys to move me. We had alot of fun and they were very professional at the same time. Kept everything neat and tidy and were very careful with our furniture. I will definitely use this company again.
Sibghat Tul L.
Sibghat Tul L.
17:28 02 Jul 20
Moved from Phoenix to Little Rock. Had a very good experience with them. On time. Delivery on time. Was informed throughout the process. They have a good and professional team. No hidden charges. They include all charges upfront. Definitely would recommend them to anyone
Alyssa A.
Alyssa A.
23:30 01 Jul 20
Jen S.
Jen S.
23:16 29 Jun 20
Angie H.
Angie H.
19:02 29 Jun 20
Armando and his crew were AMAZING! This is our first move out of state and is was so stress free with these guys!! Packed us up and unpacked us! Absolutely no damage to anything!! If we do move again we will use these guys!! Very professional and super friendly guys!! From working with the office to the movers we received excellent service!!
Kolten S.
Kolten S.
19:00 29 Jun 20
Rober Suarez, the driver, and his crew were very professional, friendly and helpful throughout the move process. They arrived on time each of the move days and provided excellent service. Cathryn Hilbig, the move coordinator, made sure to reach out during and after pack/load and delivery days. All in all it was a great experience and much less stressful than other moves!
Michael W.
Michael W.
18:58 29 Jun 20
Excellent service made this 2,000 mile move as stress-free as possible. The lead/driver was very experienced and professional, and the entire crew was hard-working and extremely courteous. Everything got to our destination on intact and on time.
Kirsten B.
Kirsten B.
16:01 29 Jun 20
The movers were fast and efficient - great guys! Would definitely use them again!
Jeremy H.
Jeremy H.
21:10 26 Jun 20
From the assessor to the coordinator to the driver and loader I could not be more pleased with the outfit that moved us. Truly the driver Clint and loader Shane were an absolute pleasure to work with. By the way I never intended on taking the lowest bid, but they were the only company who did not pressure is, were the only ones who gave us honest assessment, and we're confident in it. I can't speak highly enough of Ward North American, not Clint and Shane.
Robert L.
Robert L.
16:11 26 Jun 20
The crew was friendly and very professional.
Alison A.
Alison A.
13:23 25 Jun 20
I was blown away by the professionalism and efficiency with which our home goods were packed and loaded for our cross country move. The crews on both ends were friendly, polite, and eager to make sure their service exceeded our expectations.
Katie P.
Katie P.
14:04 24 Jun 20
First U.
First U.
18:28 23 Jun 20
Crew was attentive to the care of furnishings being move, courteous, and mindful of my husband’s need for mobility assistance. I give Ward North American my highest recommendation - I will look to them first with our next move.
Brianne J.
Brianne J.
17:27 23 Jun 20
Ashleigh D.
Ashleigh D.
17:18 23 Jun 20
Jessie and his wife were amazing and took such good care of me and my things!
Gene M.
Gene M.
17:12 23 Jun 20
Appreciate the help with our move. Guys did great job.
Vance T.
Vance T.
16:30 22 Jun 20
My driver, Rafael, was timely on both ends. Professional and friendly, appropriate with Covid precautions. The price was right. I am pleased.
Sandy H.
Sandy H.
22:12 17 Jun 20
Doug W.
Doug W.
02:08 17 Jun 20
Vinnie was fantastic! He took good care of our family items in our out of state move that required him to load our stuff at our home and storage unit. His team was professional and friendly. They were on time for pick up and delivery. Pay the extra dollar for peace of mind for your move. It's worth it The Weber Family.
Bernadette C.
Bernadette C.
20:18 16 Jun 20
Kim K.
Kim K.
18:07 16 Jun 20
This is the second time I have used Ward North American to move and am completely impressed! I will never use another company! Movers are professional, courteous and careful!
Rebecca A.
Rebecca A.
23:28 13 Jun 20
Joe D.
Joe D.
13:23 12 Jun 20
Real pros, great service. From packing to moving, everything handled with care.
Marcella L.
Marcella L.
21:31 11 Jun 20
Bill C.
Bill C.
14:37 11 Jun 20
Totally professional—prompt, courteous, friendly and responsive. Recommend highly. Our driver, Raul, made it happen “as advertised,” pickup and delivery.
Shannon S.
Shannon S.
18:26 10 Jun 20
The company was fabulous from the estimate, to the packing crew, to the movers. They moved us from Texas to Florida, loaded our belongings last Weds and delivered to us Tuesday! Good company, exceptional employees, would definitely recommend them for any moving services needed!
Carol B
Carol B
22:45 09 Jun 20
I was very impressed with the ease of the process. The Ward Team came in and in no time had my belongings carefully packed and moved into the van. Throughout the transition time I received many check in calls from Ward’s to endure I was informed of the timelines. My possessions arrived in great condition and I have lots of glass and leather furniture. I am so glad I chose Ward! It made my move so much easier. Good business that focuses on solid gold customer service.
david G.
david G.
16:14 08 Jun 20
We moved from Houston, TX to Huntsville, AL. It was a very stressful time for me and my family. The Houston team working under Roger with Ward North American movers was absolutely amazing! Santos and his team were professional and took care of my household items with TLC. They were on time, friendly, polite and packed my delicate items like there own. They were in constant contact with me letting me know what was going on.I 100% would recommend and trust this Houston team to move my precious... cargo any time!read more
Susan G.
Susan G.
14:52 05 Jun 20
Morgan B.
Morgan B.
21:14 03 Jun 20
Great service! On time and very professional.
Ginger R.
Ginger R.
19:18 03 Jun 20
Ward’s was on time and they took such great care of us. I missed a lot of things In the packing process but the sweet ladies wrapped and packed everything for me. The gentlemen who were moving were so careful. They have such a hard and strenuous job but were all kind and happy to be there. I was a little stressed out but they literally took care of everything We’re moving again in a year and will be calling Ward’s back. I highly recommend them.
Yathartha T.
Yathartha T.
13:39 03 Jun 20
Eduardo S.
Eduardo S.
16:06 02 Jun 20
Extremely positive experience from the start. Movers were very careful. They came in and helped finish packing. They covered the carpet so they wouldnt damage it. They wrapped ALL furniture and boxed up the matresses. I could go on and on but the point I could not have asked for an easier move and these guys went above and beyond! Thank you again!
Bea G.
Bea G.
21:16 01 Jun 20
Highly recommended! Movers did an amazing job with my items. They were prompt and hard working! Courtney and Roy were professional and easy to communicate with. Mark and Tammy were very courteous and helpful. Would use this company again!
Roland Y.
Roland Y.
13:55 01 Jun 20
Casey R.
Casey R.
16:57 26 May 20
This is our 3rd move with Ward-North American. Moving is stressful, and they took much of the stress out of the experience. They did our Pack up, Storage, and Move-In. Highly Recommend!Ward always sets the bar. I appreciate the teams that made our move easy.
Chuck P.
Chuck P.
20:51 23 May 20
Chuck W.
Chuck W.
19:27 22 May 20
Great crew that demonstrated great care for our possessions. On time, in uniform, and went over-and-above to make sure everything was packed well and protected.
Taner S.
Taner S.
14:16 21 May 20
Marilyn B.
Marilyn B.
14:01 21 May 20
john G.
john G.
21:42 19 May 20
Choosing Wards North American for our move from Arizona to Florida was a fantastic decision. We don’t move often, so relied upon reviews to choose three moving companies we received quotes from. Ofelia from Wards professionalism and helpfulness made that decision easy. They also were the least expensive while being the most accurate. All three were close in their quotes.The driver as well as the loaders were also top notch and very professional. If this is the standard for all North American... agents, then it’ll be a simple choice if we move again. Thank you to the whole moving team!! John and Melody from AZ to FL move 05-07-20Johnread more
Barbara J.
Barbara J.
16:08 19 May 20
Jill H.
Jill H.
00:16 19 May 20
Andy and his crews were AMAZING!   very polite and helpful (this being our 1st time, we didn't know what to expect).  They were fast and efficient at both locations!   Andy communicated well before, during and at new location, kept us updated about when he would be there and such.  Everything arrived in great condition!  I appreciate them all so much!
Diane L.
Diane L.
21:32 18 May 20
Ward North American recently took care out our move out of state. We have moved multiple times in the past and without a doubt these guys were the BEST! Beginning with Jim, our sales rep, to Scarlett, our service rep, to our driver, Dax, and his crew ...everyone was fantastic. Our moving crew cared for our items as if they were their own. The packers and loaders/unloaders were courteous, professional and did such a great job. If you are planning a move, be sure to call them, you will be... glad you did. I would give them 10 stars if I could, because with Ward North American, Dax and his crew you will definitely get 10 star service!read more
Raymond M.
Raymond M.
14:46 18 May 20
Movers, driver very courteous, handled our furnishings and boxed items carefully and with respect. Loaded and unloaded in swift time and still they were careful with items, If you are planning a move Ward North American is the only movers you should call!Raymond MutterFt. Pierce, Fl
Luis M.
Luis M.
15:42 13 May 20
Kim H.
Kim H.
21:19 11 May 20
Great service, excellent packing, loading and delivery. Everything was outstanding
Diane S.
Diane S.
20:45 06 May 20
My experience with Ward North American was outstanding. Everyone was courteous and professional. They were helpful in every aspect of my move from Arizona to Maryland. All of my possessions arrived in excellent condition. I highly recommend Ward NAVL to anyone in need of a quality moving company.
Christina S.
Christina S.
16:23 01 May 20
Very attentive to getting your move organized and giving options to help save money. We needed extra storage time, too, and where we stored was a big factor in the quote.
Brett M.
Brett M.
20:58 28 Apr 20
Ward did a great job moving me. Their communication was fantastic! A+!
Gerrick H.
Gerrick H.
00:40 28 Apr 20
Yvan V.
Yvan V.
01:53 24 Apr 20
Luis C.
Luis C.
00:51 23 Apr 20
In spite of the difficulties and hardships everyone is experiencing in the US, our movers not only met our expectations but solidly exceeded them! We would highly recommend this company to anyone who is planning a move.
John K.
John K.
15:55 21 Apr 20
Ashley W.
Ashley W.
18:30 20 Apr 20
The office staff and move crew were extremely helpful from the moment we started the process. I was most impressed with how respectful every single one of the crew was when performing our move. True gentleman with excellent manners and cared for our homes on the load and unload. We had multiple changes we requested at the last minute and it needed to be taken care of in the MIDDLE OF A PANDEMIC no less. We were treated with first class service from every single employee. Highly recommend the... company and will never use another after this!!read more
Suzie Z
Suzie Z
20:04 17 Apr 20
Adam S.
Adam S.
14:11 14 Apr 20
The crew showed up to start loading on time and made short work of it. They were very easy going and easy to get along with. They were surprisingly quick and efficient. I would recommend them to anyone looking to move.
Kevan R.
Kevan R.
19:47 09 Apr 20
Deepak D.
Deepak D.
22:55 24 Mar 20
Made my worst nightmare a smooth experience. Will only use them going forward
Carlos S.
Carlos S.
21:42 23 Mar 20
friendly service
Anthony B.
Anthony B.
21:35 20 Mar 20
徐孟超
徐孟超
15:55 18 Mar 20
Good work!
Michael L.
Michael L.
17:54 14 Mar 20
Larry H.
Larry H.
16:28 13 Mar 20
A wonderful 10 year experience that has all kinds of opportunities to make money...Great staff... Great group of drivers !!!
j v
j v
02:19 09 Mar 20
Marilyn G.
Marilyn G.
20:50 02 Mar 20
Casey D.
Casey D.
20:19 27 Feb 20
SL W.
SL W.
15:07 14 Feb 20
The move along with the movers were impeccable!!! I would certainly recommend you to my friends and other acquaintances.
Peter S.
Peter S.
10:06 14 Feb 20
Paula M.
Paula M.
20:39 13 Feb 20
Friendly and Professional
Nadine T.
Nadine T.
03:19 13 Feb 20
Everyone at Ward North America was amazing. Elizabeth my move concierge and Clayton the driver stayed in contact with me throughout the whole process. My household goods were professionally packed and delivered very promptly by a courteous team of movers. I would highly recommend them for any long distance move. They all exceeded my expectations.
Jacque F.
Jacque F.
15:32 11 Feb 20
Ward NorthAmerican movers are the best! From the minute they arrived our move was handled with professionalism and quality. The guys that showed up seemed to really take pride in what they do! We will only be using them for future moves!
Papi R.
Papi R.
22:25 28 Jan 20
brian S.
brian S.
16:50 16 Jan 20
Ward, was professional from start to finish. Thank you for making our move go smoothly even when we changed the city we were actually moving to.
Louise S.
Louise S.
03:10 08 Jan 20
This was the most coordinated mmoove I have ever had. I have moved a lot, east to wedt, north & southplus overseas. Outstanding is the only word for them. Days set to pack, load, place my car on carrier. all clicked. The car carrier arrived to pick upmy vehicle promptly at 8am on the morning agreed upon. The men with truck to load, promptly at 9amsame morning. This morning at 8am both my car &belongings arrived at the same time 8am.Unbelievable! Fantastic Impressive.... ‼️‼️‼️read more
Ed & Cheri N.
Ed & Cheri N.
17:48 23 Dec 19
We requested Isaac and crew because they moved our daughter a few years ago and did an excellent job. Once again we were extremely pleased as this crew is professional, courteous and efficient. They treat the premises and household goods as if they were theirs, and go out of their way to ensure that things are done the way the homeowner wants. Downsizing and moving to another state can be difficult at our age, but thanks to Isaac, Andres, Bobby and Issac Jr. we were completely satisfied.This... was our first experience with Samantha and Ofelia who estimated and coordinated everything from beginning to end. They were both great to work with and stayed on top of all of the details. In summary we would strongly recommend Ward North American to anyone looking for a trustworthy moving service.read more
Roland Y.
Roland Y.
04:40 09 Dec 19
Angel H.
Angel H.
00:04 09 Dec 19
Scott S.
Scott S.
22:59 07 Dec 19
Janie M.
Janie M.
12:41 20 Nov 19
Made a delivery
Alex M.
Alex M.
18:24 18 Nov 19
Arrey T.
Arrey T.
10:40 30 Oct 19
Amazing people. Excellent customer service. They came in on a non duty day to assist me with my move. Couldn’t be more thankfulAloha, Ray T
Dorothy A.
Dorothy A.
12:36 29 Oct 19
Very good job very Curtis. And on time would. Recommend. Yo future movers have a blessed day
Fredis C.
Fredis C.
11:52 29 Oct 19
Mary G.
Mary G.
22:59 24 Oct 19
Amazing movers! Take pride in their quality work. Always gets the job done. I used to work here.
Scott W.
Scott W.
20:16 23 Oct 19
Peter Z.
Peter Z.
14:40 19 Oct 19
Excellent people, service and pricing. Cannot imagine finding better.
Gary A.
Gary A.
16:48 24 Sep 19
The team start to finish communicated effectively, and ensured customer satisfaction. The driver (Randy) was professional and kept teams motivated in the loading and unloading process. Very timely and accurate delivery of goods without issues as well.
kevin arthur S.
kevin arthur S.
02:10 21 Sep 19
Please give Town & country overhead garage doors as five star
Nick M.
Nick M.
02:05 21 Sep 19
Tony, Ed, and the team were the best! I have relocated in the past and these guys were by far the best. Very considerate of my home and my belongings in genuinely just great people to work with. Thanks Ward!!
Alexander C.
Alexander C.
16:28 19 Sep 19
I have had done a few cross country moves and Ward NA has to be one of the best movers around. They provided great service from beginning to the end. The drivers are the best. My driver Andy was punctual and very professional. Andy ensured we had no issues in our move. He knows what needs to be done. The local load/unload crews were also great. The success of a cross country move are the people and Ward NA have great people. Will use them again in my next move.
Miguel M.
Miguel M.
23:46 18 Sep 19
Brandon E.
Brandon E.
12:38 07 Sep 19
Kartik A.
Kartik A.
19:39 27 Aug 19
They are very professional. Our move from Texas to Nebraska was smooth.
Ron S.
Ron S.
19:51 13 Aug 19
Packing day started out rocky but once we were all on same page everything ran well. Rey our driver was awesome. Loading and transport was great.
Rod P.
Rod P.
20:19 09 Aug 19
I don't think they liked my tattoos and my long hair ...but I don't care..they were still nice,I'm still deciding if it's only because they had to be.
Eric B.
Eric B.
23:09 29 Jun 19
Best moving service in Austin Texas and Phoenix Arizona!
Katherine M.
Katherine M.
22:31 26 Jun 19
james R.
james R.
17:26 26 Jun 19
I have been moved twice by my company, both times with Ward North American. I would recommend Ward North American to anyone moving. The personnel involved during both of my moves operated with the upmost professionalism and care for all off our goods. My experiences showed me proof of why Ward North American is one of the highest rated moving companies in Operation!
Chad W.
Chad W.
19:24 21 Jun 19
Ward/North American was truly unbelievable! From packing to unloading, they were personable, helpful, determined, and forthright in their plans and execution of everything we asked for before and during the move. I'd book them every time if I could!
Kimberly R.
Kimberly R.
13:36 21 Jun 19
Best moving company.
Aaron W.
Aaron W.
15:37 20 Jun 19
I forget the name of my driver who transported my goods but both the driver and packers did a great job packaging my stuff. All of my important goods arrived intact and not damaged. Communication was good and everything arrived on the day they said it would.
Adrian K.
Adrian K.
21:48 14 Jun 19
Ward North American made my relocation seamless. They updated me constantly and the items were delivered in the same condition as when they were picked up. I would highly recommend using North American Ward if you’re relocating.
Shawn S.
Shawn S.
03:49 13 Jun 19
My first contact with Ward through their representative Kollin was informative, helpful, educational, and encouraging.The office communications were generally clear and timely.The packers, loaders, and movers were pleasant, Good natured, and hardworking. And flexible.The cost was incredibly reasonable.I would strongly consider connecting with them again.
Dylan H.
Dylan H.
20:19 31 May 19
Sophia K.
Sophia K.
20:46 29 May 19
Saquib H.
Saquib H.
06:31 29 May 19
Quality, sincerity, and value. They were not the cheapest, but they provide exceptional quality every step of the way. From detailed packing, to great handling of everything, to a fabulous tracking process, timely delivery, with a very nice and professional crew, it's all you'd need. Highly recommend them.
JJ T.
JJ T.
17:47 28 May 19
Great proffesional service, best in the business.
Casey G.
Casey G.
09:23 22 May 19
Ronald Hicks J.
Ronald Hicks J.
20:51 01 May 19
The best move my wife and I have ever experienced. I highly recommend North American Ward to others. Best price and excellent service.
Rob W.
Rob W.
15:56 30 Apr 19
Dave A.
Dave A.
21:38 26 Apr 19
I had the best experience with my pack job done by Israel Gutierrez and his crew they were very professional and showed that they cared about my furniture. The professionalism really impressed me overall kept his workers moving and made sure that they knew exactly what I wanted and where I wanted it. Excellent service.
Karina D.
Karina D.
19:37 26 Apr 19
Mike K.
Mike K.
11:55 19 Apr 19
Fredrick S.
Fredrick S.
16:27 16 Apr 19
Ward Moving Company did a fantastic job in conducting our move from Texas to Nevada. Our Move Coordinator Tami was always available to answer questions and clear up any misunderstandings. Our driver Phil and his staff of movers were very professional. They took time to explain the process and made sure everything was wrapped and packed. In the future, I know we will move again and without any hesitation, I will contact Ward Moving Company for that move.
Rita S.
Rita S.
00:46 10 Apr 19
My husband and I were working with a short timeframe and needed to get our household packed up and moved in under 10 days. Everyone at Ward North America from Ofelia who prepared the estimate, to Jessica who handled the coordinations , to David the driver and his helper Don who picked up our furniture and delivered them to our home in the San Bernardino Mountains were all fantastic!!! I can't say enough about David. I never had to worry about anything. He kept in constant contact with me... from his initial call to set up the load day and time till our good were delivered safely! He is such a polite, professional, gentle soul and someone I felt like I've known a lifetime. To Ofelia, Jessica and Don, you three where just as professional and I can't thank you enough for the why you all handled your positions. Our goods arrived as expected with NO damage or breakage to include the 30 boxes I packed. I am so grateful for this non eventful interstate move experience! I highly recommend Ward North American for your interstate move. I believe you will be just as pleased as my husband and I are.read more
Nancy P.
Nancy P.
21:56 05 Apr 19
John C.
John C.
17:00 14 Mar 19
I was a bit shocked by the amount of plastic wrap and tape the packers used upon our arrival at our destination I was thrilled to find no damage tape and plastic wrap very very cheap! The guys were great And very professional! The customer service and follow up on believable thank you all!
Nadia De La G.
Nadia De La G.
21:07 28 Feb 19
Ward North America was amazing to work with. On time and did a fantastic job! Will hire again and again!
Jay B.
Jay B.
20:17 28 Feb 19
A flawless local move!
Danny L.
Danny L.
15:24 28 Feb 19
Consistent communication, friendly movers, and very thorough job
Great S.
Great S.
03:02 27 Feb 19
Awesome!
Jared G.
Jared G.
17:03 23 Feb 19
Shayne C.
Shayne C.
18:04 19 Feb 19
Patricia P.
Patricia P.
23:11 18 Feb 19
Susie A.
Susie A.
22:28 18 Feb 19
I can’t say enough good things about the crew who moved us from our old home to our new one. After having acquired stuff for over 30 years, we had quite a bit for these guys to pack and move. I wasn’t personally with them when they packed us, though my husband was. I was on the receiving end when they unloaded everything. The entire team pulled together and were so very pleasant. They had great patience. There were times when I would ask them to place furniture in one location, not knowing my... husband had told them to put it in another. They never complained. Once I figured out what was going on I made sure they did not have to re-move any other furniture, though they were willing and able. One of the crew was smiling and singing most of the time, which was wonderful. Another was very allergic to cats. We have many. With red eyes and sneezing, he never complained. And he even made sure there was nothing else they needed to move or adjust before they departed. I will definitely recommend North American to anyone needing to relocate.Pat Stelly, our first contact, was also very professional and always patiently answered our many questions. He was very pleasant to work with.Sincerely, Susie Alversonread more
James Huckaby H.
James Huckaby H.
18:57 07 Feb 19
pedro G.
pedro G.
05:00 16 Jan 19
Paul R.
Paul R.
22:40 21 Dec 18
James K.
James K.
21:16 21 Dec 18
Always take great care of us.
Ron B.
Ron B.
23:04 30 Oct 18
Shane H.
Shane H.
14:35 05 Oct 18
Nice building, good company. No work for local moves, not hiring for anyone looking for more then 10 hours a week.
greg D.
greg D.
03:06 02 Sep 18
We had the BEST experience you could ever ask for with this moving company. We moved half way across the country with 35yrs of belongings. It was HOT in Phx.and we were overwhelmed. Gary stopped by on a Sat. Morn.and helped pack the larger and unusual shaped items. He did not have to do that, we are so grateful he did.Gary was there again on moving day morning,helping us with last minute projects.Their employee Jessica stayed in constant contact with us through the whole process.American Van... Lines delivered a few days later and all was accounted for,Nothing broken. My wife and I highly recommend using Ward moving. We needed their help and they did not let us down!read more
Salvador A.
Salvador A.
00:39 30 Aug 18
Juan O.
Juan O.
14:04 25 Aug 18
Juan O.
Juan O.
14:00 25 Aug 18
C LeRoy C.
C LeRoy C.
22:49 10 Aug 18
The team at Ward North American is A Class! They recently did my move in the greater San Antonio area and I was extremely satisfied with their customer service, punctuality, price point, and ability to move me under pressure and in a timely manner. They provided me with boxes to pack, a skilled team to load my furniture, and another skilled team to move me into my new home and reassemble everything back to normal. I highly recommend Ward North American for your next move for the price you... can't beat the peace of mind while creating a new era in your life, they must be a part of your next chapter.... C. LeRoy Cavazos-Reyna, MPAread more
Heather G.
Heather G.
22:10 08 Aug 18
Both crews during and pick up and drop off were great! Very professional and reliable. Communication was great also. Always responded to my questions in a timely manner. I’d would highly recommend them.
Patty A.
Patty A.
21:52 03 Aug 18
Debbie P.
Debbie P.
19:57 28 Jul 18
Frank B.
Frank B.
05:46 20 Jul 18
Lauren H.
Lauren H.
22:45 19 Jul 18
Outstanding service, very efficient, and great attention to detail!
Zero A.
Zero A.
16:07 02 Jul 18
Gayle H.
Gayle H.
11:55 30 Jun 18
Yvonne R.
Yvonne R.
19:52 10 Jun 18
The team at Ward North American did a fantastic job during our move from San Antonio to Austin Texas! We highly recommend Ward North American!
Pat R.
Pat R.
15:13 25 May 18
Stress-free Move!! These are the nicest, sweetest and most professional movers I have ever known. I didn't have to worry about anything at all! From beginning to end, it was smooth sailing. Thank you, Mr. Jim! Thank you, Johanna! Thank you, Kevin! Thank you, Ivan! You guys were respectful, pleasant and very professional. You all did a fantastic job and I appreciate you so much! GOD BLESS YOU! (Patricia R)
Linda L.
Linda L.
14:40 21 Mar 18
The move was one of the best moves we have ever experienced. Estimate was correct, packers arrived early, and everything went smoothly. They loaded us on Friday and furniture arrived on time in Illinois. I would recommend them at anytime to anyone who wants a professional move whether it is long distance or short.
Shelia S.
Shelia S.
15:32 07 Mar 18
Johanna W.
Johanna W.
23:18 28 Feb 18
Laketha D.
Laketha D.
23:21 20 Jan 18
Gregg W.
Gregg W.
15:53 07 Jan 18
It's a moving company
Joseph N.
Joseph N.
19:32 31 Dec 17
Really nice and helpful staff. From packing to storing and then helping whenever I needed to get items out, they did a great job.
Ty M.
Ty M.
00:40 29 Nov 17
Victoria H.
Victoria H.
04:47 21 Oct 17
I just moved back to SA from NYC after 24years. I was recommended through a family friend of Ward NA. 2 extremely professional movers arrived 15mins early and were so incredibly efficient!! Kind, sincere, fast and very gentle/careful in unloading my moving truck. If anyone every asked if I could recommend a local moving company. Hands down it would be Ward North American.
Eddie P.
Eddie P.
12:14 14 Oct 17
I used Ward North American for what I thought was going to be an easy and quick move. My mother had one storage unit, a 10X10 with items from her old home and was moving into a new home after a year. I thought she had sold most of her belongings and had only kept the important items. The day Ward North American was to get her stuff out and take it to her new home, I received a call from the movers saying that the unit was packed to the top and was going to take more trips than previously... planned because the vehicle they had for that specific move was smaller than most of their other fleet. The gentleman I spoke with, a Jason Massiate, was extremely courteous and understanding and told me they would get the job done and not to worry about a thing. My mother said that the movers were extremely patient and polite and was very satisfied with their work. Needless to say, when I'm ready for another move I know who I will be calling. I have heard some horror stories about movers and moving companies so I was extremely grateful for this experience with Ward North American moving company.read more
Luis R.
Luis R.
12:42 11 Oct 17
Ward NA is the absolute best when it come to relocation. From the moment we called to set up a survey, the prompt follow ups leading up to “Moving Day”, the quality of their team, to the post check-in calls we received after our move was complete to ensure all was to our satisfaction. This is a company I would highly recommend and use again.
Chris S.
Chris S.
19:14 10 Oct 17
Carolyn Bennett R.
Carolyn Bennett R.
18:25 10 Oct 17
This last move I had was the easiest move to date thanks to the guys from Ward! Great company, very prompt and professional with amazing customer service!
Leatitia M T.
Leatitia M T.
12:40 10 Oct 17
Had the opportunity to work with this group on a 5 year project. Warehouse crew was organized and professional. Made our install seamless. We had several unique pieces and projects over that time. They went over and above in all cases. Wish I could take them with me on all my projects.
Great job Team!!!
Liliana T.
Liliana T.
00:57 10 Oct 17
Extremely professional, I will recommend to family and friends.
Brandon K. G.
Brandon K. G.
21:17 09 Oct 17
My family and I have used this company on many moves and highly recommend them. We have received professional and excellent service on each occasion and will continue to turn to them for future business.
Elvin L. C.
Elvin L. C.
21:15 09 Oct 17
John A.
John A.
17:19 09 Oct 17
Had a great experience working with Ward. They are professional moving company that I would highly recommend for your business or personal move.
Luis H.
Luis H.
16:52 09 Oct 17
Very professional and made our move very efficient. I would highly recommend this moving company.
Audreanna H.
Audreanna H.
20:36 26 Sep 17
Rogelio Gandara A.
Rogelio Gandara A.
05:46 27 Aug 17
Trina M.
Trina M.
21:40 21 Aug 17
Ward North American in Houston, TX provided excellent moving services! They stepped up to help my daughter when we were having difficulty getting her belongings out of storage and delivered to her college dorm. Management was responsive and took care of the problem same day. I wouldn't hesitate to use their services again.
J T.
J T.
21:34 28 Jul 17
Really great warehouse staff, very helpful and had our stuff ready when we arrived.
Kaelynn J.
Kaelynn J.
20:39 28 Jul 17
Awesome experience! You guys saved me. Thank you for everything!
Morrison Fussner I.
Morrison Fussner I.
23:42 28 Jun 17
Wow..these people are incredible. Friendly..great customer service..nice to find a company that really cares about their customers
Sue B.
Sue B.
22:52 13 Jun 17
The warehouse guys are awesome! Everyone is super helpful, and they take great care of us. Thank you all for everything.
matthew M.
matthew M.
13:53 16 Apr 17
Renee K.
Renee K.
14:42 26 Feb 17
Excellent customer service and highly professional movers.
Marlon B.
Marlon B.
22:09 25 Feb 17
Get back in my moving job!
Robert Z.
Robert Z.
15:10 12 Feb 17
Jonathan L.
Jonathan L.
15:53 01 Jan 17
Al B.
Al B.
19:36 17 Oct 16
Affordable Computers & Guitars Keller's Flea M.
Affordable Computers & Guitars Keller's Flea M.
23:40 27 Sep 16
Second time using North American both moves reasonable exact cost estimate no surprises.Arrived for pickup on time did a good job packing. Arrived with delivery at exact time promised. unpacked and reassembled everything. was the best and easiest I have ever moved
Singh R.
Singh R.
11:59 31 Jul 16
Got my household moved from Houston to New Jersey. Excellent services. I was worried since I had to travel next day and it was an Independence Day long weekend but they came in time as promised and quickly had the stuff loaded. Just 2 of them did it but with amazing efficiency and precision. Their local agent here at Princeton, NJ had the delivery made well within the agreed time window.While assembling up my bunk bed got damaged. I have told them and they are working on it. I am hopeful it... will be sorted out soon.Above all I was most satisfied with close follow up and communication from their side. Stefanie, who was coordinating this move, kept me updated throughout. I never had to do a follow up. All queries were handled immediately or pro-actively by her and that was a peace of mind for me. Despite the minor incident I had on my bunk bed which is being looked into I will rate them high and recommend.read more
Thomas T.
Thomas T.
00:20 06 Apr 16
Yes they where a really good company, I was going threw so things in my life where I screwed up but they are a great company. Greg who runs operations is awesome guy. Kevin the owner is a great business man. Ward North American is a great place to work
Riddrickricks B.
Riddrickricks B.
14:19 27 Jan 16
Torrell M.
Torrell M.
22:11 19 Jun 15
Great Company
Sam J.
Sam J.
15:09 09 Mar 15
Gavino A.
Gavino A.
18:10 22 Dec 14
Good company
David S.
David S.
13:11 19 Jun 14
David S.
David S.
22:16 18 May 14
Erika A.
Erika A.
01:06 23 Feb 14
Ninnette M.
Ninnette M.
23:46 11 Dec 13
RodneyKathy H.
RodneyKathy H.
22:17 27 Nov 13
Need to give a shout out to the boys at Ward North American Van Lines in San Antonio and Dallas. Carl and his helper James from San Antonio packed, loaded and moved our stuff from Cruces to Dallas for storage. They did a great job back in September of putting it all in boxes (teacher stuff and BP stuff). Derek and his helper from Dallas loaded it Monday in Dallas and delivered it to us in Midland today. Everything present and accounted for and in good shape. Thanks for the extra care.....
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North American Van Lines, Inc. MC 107012 U.S. DOT No.070851
Texas intrastate moves are hauled under the authority of North American Van Lines of Texas, LLC TxDMV No 0000009188; Texas DMV Phone No. 1-888-368-4689