Customer Reviews

Ward North American
4.3
Based on 829 reviews
Kay O.
Kay O.
21:25 20 May 24
This moving company has set the bar way high that I would not want to use any other company. Rick and David made our move across the country seamless. They were punctual, professional and carefully handled our property. They were excellent! If possible I would request for this team by name in our next move.
Kevin K.
Kevin K.
20:57 20 May 24
Great team worked really hard to move our stuff. Good service, attitudes, and speed. Kept everything well protected. Thanks y'all!
Chelsey R.
Chelsey R.
18:00 19 May 24
I honestly loved this company. The ladies that packed my home was so sweet and so careful. I just sat and watch the walking dead while they packed and it was nice to just relax while they took care of everything. The guys that loaded the truck were extremely efficient and got the job done quick while not being sloppy about it. They were all so sweet and didn’t give me creep vibes like most men do. I wish I could give them 100 stars.
Briana J.
Briana J.
19:49 15 May 24
Wonderful, prompt and respectful service! I recently had a relocation with promotion; the company I work for recommended WNA. I’m so glad they did. They were great with communication of loading, any mishaps, and drop off. Highly recommend! Also, keep in mind for any and all moving companies, they can not ALWAYS be in control of damages that may happen to your belongings. It is their job to make sure when their hands are on your property, to take great care of it, TRY their hardest to make sure... it’s packed safely, and deliver it with respect. This company did just that! Thank you all for your services.read more
Stephanie F.
Stephanie F.
17:48 10 May 24
This was a wonderful company to work with. They were cautious with our furniture, and the move went very well. We traveled from Texas to South Carolina. The team on both ends of the move were cordial and polite and efficient.
Marlin K.
Marlin K.
01:49 28 Apr 24
Best move I've ever had. Randy and the crew on the packing side to the unloading part were fantastic. Randy has really put together a winning team
Jeffery M.
Jeffery M.
15:05 26 Apr 24
Great place stop here usually every trip.
Jules C.
Jules C.
14:48 26 Apr 24
Absolutely the best if you need to move! From the very beginning Ward North American took over everything coordinated with third-party crate team Packers and did a phenomenal job. This was the first time I'd ever moved to another state far away and didn't know exactly what to expect but the fact that I could rely on Ward North American and all parties involved helped ease some of the huge amount of stress that's involved with moving after many years to a completely different state. From the... very beginning when Jim came over to look at everything and put an invoice together I knew I was in good hands. Paul who was the main guy of the moving van, was extremely helpful, very professional, yet very understanding especially with all the emotions I had leaving a place of 17 years, a city I'd lived in all my 60 years. It was just me and my dog moving, so I really had no help, and after six weeks of packing boxes and being completely worn out, I made the decision to have Packers come and do the rest. They were great, As was everybody involved, and I couldn't have done it without Ward North American! The communication from the very beginning was outstanding, and I was very appreciative of Paul and all parties keeping me advised of how things were going to be. A huge thank you to all how made this move possible, and while I hope I never move again, it's comforting to know that there is a company I can trust, and I would definitely enlist their help again! Thank you Ward North American!!!read more
Randy D.
Randy D.
16:31 19 Apr 24
Above our expectations. The packers, loaders and driver are all A+ team. Zeke the driver very personal and does all the extras for you. Plus his dog Taco. We highly recommend Zeke's team would use them again in a heart beat.
Melody H.
Melody H.
18:39 15 Apr 24
Sherman and his team made my move smooth and stress free.
Tracey J.
Tracey J.
19:48 12 Apr 24
fw B
fw B
19:06 10 Apr 24
Professional
As the owner of Forward Real Estate, I consistently rely on Ward Moving as my preferred moving company. I confidently recommend Ward to all our clients, knowing they'll receive exceptional care and service. Ward consistently upholds the same standards of excellence that we pride ourselves on, ensuring our clients are in good hands. In all the moves they've handled for our clients, I've never received any negative feedback. If our clients are happy, then we are too!
John B.
John B.
22:07 04 Apr 24
We just completed our move from Austin, TX to North Port, FL today. I want to give a huge shout out to Ivan (our driver) and his packing and unload crews from Ward North American who were amazing throughout our move. They took great care with all of our possessions including our pinball machine which I was really concerned about. Nate, our customer service coordinator, and Jim our surveyor were also amazing and worked with me to find the right options within our budget and checked in on us... throughout the move. I highly recommend Ward North American for your next move, be it local or across the country!read more
Stephanie M.
Stephanie M.
17:10 03 Apr 24
Cathy H.
Cathy H.
21:19 01 Apr 24
I have moved over 9 times in my career and award North American is by far the best moving service. The packers and movers were very professional and courteous. All our belongings arrived safely & not one item was broken! I can’t say enough good things about Ward North American. I highly recommend them.
Asa E.
Asa E.
20:12 25 Mar 24
I can’t say enough good things about how Ward handled our move from Houston to the Pacific Northwest. Our driver, Frankie and his wife, Alma were kind, friendly and super careful with our belongings. They took time to discuss how they planned to protect our antique furniture as well. We had the crew in Houston pack for us and it was well worth it. Both driver and loading/unloading crews were wonderful and responsive to our needs. Do not hesitate to go with Ward for your full service move, they... are worth the price.read more
Susan K.
Susan K.
16:26 23 Mar 24
Six people came and packed and loaded our household with exceptional care and with wonderful social interactions too. The unload was also wonderful. The only glitch was that we had to wait 10 days longer than told for delivery.
Karla A.
Karla A.
22:56 20 Mar 24
Rebecca M.
Rebecca M.
18:59 20 Mar 24
I wish it was possible to give 10 Stars!!!Marivel - Crew Leader on 03/13-14/24Daniela & Maria - Packing Movers on 03/13/24G-Man & Shorty - Loading Movers on 03/14/24Wow, these five individuals made this moving process SEAMLESS. What a LEADER *Marivel* is for such a FANTASTIC crew. This was our first time using Ward Houston; each of these individuals listed were SPEEDY, ORGANIZED, TIMELY, AND COMMUNICATIVE.Moving is a stressful process, no matter how many times it happens. ALL CREW... arrived when they stated they would, and also executed their tasks in a timely manner that felt flawless.**Marivel, Daniela, Maria, G-Man, and Shorty** ALL contributed to this entire process being SIGNIFICANTLY LESS STRESSFUL than I could have ever anticipated.THANK YOU so much to this amazing crew!!! I see why MARIVEL is such a great Crew Leader and human in general.Everyone brought positive energy AND above all, absolutely PHENOMENAL WORK ETHIC. These individuals all deserve recognition, as this is truly a STELLAR group of people you have at WARD HOUSTON!!I can only hope that every moving process goes as seamless as these five people made it. THANK YOU all so much again!! Best moving process to date!!!!Rebecca M.read more
Dahlia P.
Dahlia P.
15:42 20 Mar 24
I was very pleased with Ward North American process and customer service.The team minimize my stress of moving out of state. They keep me informed of any changes and available during the weekend. Everyone provided superb customer service and I would highly recommend this company!!
Patrick K.
Patrick K.
15:45 19 Mar 24
Careful, efficient movers. They made the process as painless as they could. I was especially pleased with the packing.
Kyle Z.
Kyle Z.
13:44 19 Mar 24
Great work by Roger and his crew! They did a truck-to-truck transfer to move us out of our home in New Orleans on a narrow street. The crew was professional and courteous. Everything showed up on time and in good shape.
Peter E.
Peter E.
19:45 16 Mar 24
Roger Suarez, crew leader, and Edward and Patty Castillo did an exceptional job moving us from Beaumont to Houston, TX!
Donna G.
Donna G.
17:17 16 Mar 24
Wow! I just completed a cross country move, and everyone from Jim with quotes, Nathaniel with overall coordinating, and Mike with coordinating move days and driving... everyone was efficient and professional. Extra kudos to Mike for overseeing the move days with a full inventory, checking with me on unusual items, having items placed where I directed, checking in with me to see how I was holding up, and having everything wrapped well and arrive in one piece. Nothing was broken! My carpets were... protected, items wrapped thoroughly, and superb cleanup. My best decision of this whole move was choosing Ward North American!read more
LEANA D.
LEANA D.
21:14 15 Mar 24
Out moving experience was excellent!! Couldn’t have asked for better service. Joe and his team (Dee and Walter) were professional, respectful and kind. Five stars all around.
Jackie D.
Jackie D.
20:22 13 Mar 24
I could not have asked for a better moving experience. From the start, my consultation and evaluation for the move was fantastic from TX to NC including the transport of my vehicle. The packers, t.v. crater and mover in charge were all great!!! I even had a situation with my new residence which caused me to delay delivery. Ward North Americam worked with me. Everything was delivered to me as it was. Safe and sound. I highly recommend them!! The only thing I should have added was unpacking... after delivery. Next time I will.read more
Linda D.
Linda D.
22:28 11 Mar 24
Michael and his crew was very professional and courteous.
Mike R.
Mike R.
15:23 11 Mar 24
I have stuff in storage at one of their facilities. It was a split shipment. Household goods were shipped to one address in October. The goods in storage are to be shipped to another address. I had trouble getting shipping cost and scheduling information for the goods in storage, but that has since been rectified. This will be the 17 move for my wife and I. Most were corporate moves. Ward North America is as good or better than any move we have made.
Tim H.
Tim H.
20:22 06 Mar 24
This was my first move coordinated by a professional service and I could not be more delighted. All aspects of the move from apartment assessment, estimates, paperwork, communication, pickup, transport and delivery went off without a hitch.
Moazzam K.
Moazzam K.
23:07 01 Mar 24
It was by far one of the stress-free move I have done. Nathaniel was courteous in giving me the quote. Packing crew was highly professional. Came on time and professionally packed everything. Next day Eric arrived promptly with his team and took everything. They arrived at my destination a day before schedule. They unpacked everything highly professionally. Throughout the process went smoothly. I highly recommend this service to everyone.
Josh
Josh
03:55 01 Mar 24
Excellent service by Ward North American out of Killeen. From initial inventory to coordination to initial loading and delivery, the process was very streamlined. The movers were very professional and experienced at what they were doing. I'm glad I chose them for my move out of state.
Alison R.
Alison R.
17:57 27 Feb 24
I recently used Ward North American for my move from Texas to North Carolina. I cannot say enough good things about my mover/driver, Roderick. He was so kind, fast, efficient, and most importantly careful with my furniture and belongings. Roderick and Nathaniel kept in constant contact with me during the move to ensure the delivery was as smooth as possible. If I ever move again I absolutely want only Roderick to help 😊 He is a rockstar!
Adrian T.
Adrian T.
05:32 27 Feb 24
Great experience with this Company…I highly recommend Ward North American Van Lines to my friends and family!
Joseph G.
Joseph G.
22:19 26 Feb 24
The Ward North American Austin team, Jim, Nathaniel and Kelly were incredible! Professional, punctuational and great to work with. They moved our stuff from Austin to Portland and we are very grateful.
Laurel H.
Laurel H.
19:27 26 Feb 24
All aspects of our move were positive. Jim provided the quote. He was personable and assured us our move was important to Ward North American. Nathaniel coordinated the move and stayed in touch throughout. Lashavia directed the careful load and unload crews, drove the truck, and took great care of us and our belongings. I highly recommend Ward North American and would gladly hire them again.
Diana N.
Diana N.
22:58 24 Feb 24
Working with this group was very smooth. Jim, the surveyor, was able to give me some pointers to save some money on this end of the move. Nathaniel, the coordinator, was communicative and clear. And James, the driver, couldn't have been kinder or more efficient. Working with them through the stress of my move was actually a pleasure.
Kaelyn L.
Kaelyn L.
19:49 23 Feb 24
My packing and loading experience was great! Movers were on time, and packed the truck pretty quickly. I worked with DK, Marcus and Eddie — all three very efficient and professional! Would recommend to others.
Paul C.
Paul C.
17:48 16 Feb 24
Roger and his team did an awesome job! I would recommend his services to anyone!
Alexandra T.
Alexandra T.
13:02 14 Feb 24
Very efficient, communicative, and timely. I would definitely choose Ward North American again.
John D.
John D.
21:34 13 Feb 24
Marivel Mariz,and Susana , great crew. Efficient. -- attention to detail-- pls convey to them my heartfelt thank u. You can't find workers like them these days !!!!
Teresa P.
Teresa P.
11:34 10 Feb 24
We just completed our move from Austin, Tx to Minnesott Beach, NC with Ward North American and are very pleased with the service. Everything from the initial contact with Jim Back, the estimator, to our driver Steve was top notch. The communication was great! Our belongings arrived within the scheduled time frame. The loading and unloading crews knew what they were doing and hustled the entire time. We would definitely recommend award North American.
Diane C.
Diane C.
20:14 08 Feb 24
My husband, son, and I were so impressed with ward North American both in the picking up of all of our home in Austin and delivering it to our new home in Littleton Colorado. I’d like to send a special thank you to Joe, D, and Walter for the way they prepared the homes and paid special attention to all the details, so there were no questions at the end of the service. The customer service was exceptional, warm, and friendly. I told them all that we would definitely refer your company to any of... our friends and family who needed a great moving company. We have about three families that are discussing a move to Littleton also and are planning to use board in North American moving company.We have also sent kudos via Facebook regarding your company back on January 29. Again Godspeed in the success of youe business.read more
Nick L.
Nick L.
22:57 02 Feb 24
Eddie crew leaderJosephPaolaWere all awesome. Professional, on time and understanding. Couldn’t have asked for a better move
madeline B.
madeline B.
18:49 30 Jan 24
From start to finish, I had a great experience with my move from Austin to Chicago using Ward North American. This company takes the time to send a surveyor out to your house to look at your items and provide a fair quote based on weight. I got multiple quotes from different companies and this one was the cheapest with great customer service and followed through on all of their commitments. Jim was my surveyor and Nathaniel was my coordinator throughout the process. They were both super helpful... and communicative via phone, email and text. They took the time to check in with me multiple times to make sure everything was going according to plan. Anthony was my driver and him and his crew member Rudy were absolutely awesome and professional. They also took the time to communicate with me throughout the move and handled all of my items with care. They even managed to deliver my items early (within a week)! 10/10 recommend this company.read more
Jake M.
Jake M.
22:12 27 Jan 24
Marivel, Maria and Susana prepped our home and packed and did an excellent job. They were organized, communicative, timely and took special care when handling our valuables. Highly recommend
Francisco M.
Francisco M.
01:13 27 Jan 24
So glad for having Ward North American doing my house hold goods moving. Rober and his crew did a great job. Their professional and careful service was outstanding 100% recommend!
Greg C.
Greg C.
18:54 25 Jan 24
Best experience I have had in 32 years of service, Rober Suarez and his crew are true professionals. On time every time.
Corey W.
Corey W.
04:17 25 Jan 24
Roger Suarez and crew from Ward North American are professional and focused on getting our house packed and loaded up. We enjoyed our conversations and look forward to seeing them again.
fw B
fw B
01:42 22 Jan 24
I came to Ward very green the rookie of rookies, thanks to Christina, Gail, Greg, Angela and especially Joseph A.as well as the entire Ward family I have earned a wealth of knowledge and support. If I were looking to relocate my family there is only one Agent to consider WARD!
fw B
fw B
01:34 22 Jan 24
Josh, Ryan, Nathan and the Ward team make contracting here home away from home
fw B
fw B
01:31 22 Jan 24
Awesome crew
fw B
fw B
01:31 22 Jan 24
I am an independent contractor with Ward and everything Ward touches is GOLDEN!!!!
Andy W
Andy W
19:25 19 Jan 24
Great experience with this company! If I could give it 10 stars I would. Nathaniel got me started then Jim came out and gave the estimate and was very attentive - went way above and beyond helping me figure out a plan. I had to contact him about 5 times before the move and each time he was quickly responsive and made everything way less stressful. The move itself was great. Our driver Brian came in with the Ward crew and they also went way above and beyond. Everything was packed carefully and... they even had to craft a few of the boxes for special items which were more than happy to do. They have a great system for accounting for all your items and when they dropped things off in Boston we counted all 85 boxes/items until they were all checked off the list. Again super helpful crew and felt very trustworthy. No items were damaged. Price was competitive. If you want a stress free move these are your guys. I'll definitely be giving them a call in a few years when I move back to Texas. BTW I am not related to ownership.read more
Kayla S.
Kayla S.
14:54 19 Jan 24
Molly R.
Molly R.
14:30 07 Jan 24
Best move I’ve had yet! Garth and the team did a great job and made the move easy with good communication before and during the move. They were on time and did everything they said they would.
Ernie P.
Ernie P.
17:58 05 Jan 24
Ward North American provided the best service during my move. They accommodated my schedule and made the entire process seamless. Jennifer, who assisted me, was pleasant to work with. Even after their job was completed, they continued to impress me by following up two weeks after the move.
Brandon T.
Brandon T.
21:27 29 Dec 23
Mimi O.
Mimi O.
14:56 28 Dec 23
(Military Move) We had 2 teams come to our house, 1 team for packing and another the next day to move our stuff out of our house. Both teams were fantastic to work with. They were careful in their process, good communication, and very efficient. I greatly appreciate the work they put in and I felt comfortable with how they handled my furniture and sentimental items. Hoping that our furniture makes it just as carefully while in their care until we receive it.
Ruan F.
Ruan F.
19:33 22 Dec 23
Roger and his crew are very professional and delivered a world class service. Very efficient and careful at the same time.
MfãRnå Z.
MfãRnå Z.
13:16 22 Dec 23
It so great how Mrs Jennifer Smith, have helped me more in just a few months trading with her, than years of working and struggling with other “online traders”, and am now firmly and well experienced with online trading. with a start of $1000 She made me a profit of $10,400 in just a week of trading. my account was directly checked myself in a matter of days, and have given ideas and recommendations that have worked numerous times. And super affordable. Two
Thumbs up and highly... recommended
contact Mrs Jennifer Smith, FX,
via WhatsApp contact: +1 (860) 351-3398
Email: jenifersmith1100@gmail.com
read more
Sonia F.
Sonia F.
18:52 21 Dec 23
The team that handled my packing showed up early and completed the job quickly and efficiently. Marcus and his team showed up on time on move day and as well did a fantastic job with protecting all the pieces and moving them efficiently and quickly. My furniture arrived at final destination very quickly and when driver said he would be there. Overall, I was very happy with the whole process and would highly recommend Ward North American and North American Van Lines for your long distance move.
Michelle B
Michelle B
16:24 21 Dec 23
Rental truck weigh - keep receipts
Dawn P.
Dawn P.
21:38 20 Dec 23
What an amazing professional team. Thank you to; Marivel, Irvin, Orelvis, Maria, and Salvador for everything. This team navigated three flights of stairs and never lost a beat. Highly recommend Ward Moving for your future needs. Happy Holidays from Aubry, Dawn and Edde!!
chandler H.
chandler H.
00:16 20 Dec 23
Roger/ crew were great. Communicated effectively and worked efficiently day in and out to get us through the moving process. All were extremely professional. Great experience and highly recommend.
Alan S.
Alan S.
19:55 19 Dec 23
Sean and his crew were excellent!On time and efficient! Sean kept us informed throughout the process.I highly recommend Ward for your next move!
Cori H.
Cori H.
22:22 18 Dec 23
The team I had pack my home and move me was amazing! The coordinator was great at communicating when and where people would be, and my movers were quick, efficient, and extremely careful with my things. They really helped relieve a lot of anxiety and stress from my relocation!
Nick S.
Nick S.
21:59 18 Dec 23
Excellent and personalized service. Never worried for a minute.
Andy J.
Andy J.
21:25 18 Dec 23
All of the people we dealt with during the whole move were pleasant and professional. If anything things were overly protected in packing, but there was very little transit or handling damage to our belongings.A few things were missed in the packing/ loading because I couldn't be on site for that part. My advice would be to be on site at the end of the loading day at a minimum. Having someone there to cover for you is not a effective.
Debra S.
Debra S.
19:11 12 Dec 23
Hard workers and very courteous. Went in every way to make our move stress free as possible. Pleasure to deal with.
Alex B.
Alex B.
18:33 11 Dec 23
Amir A.
Amir A.
01:07 11 Dec 23
Safe and professional ...Thanks guys
Charles K.
Charles K.
22:06 07 Dec 23
Did an excellent job and was on schedule
Charles W.
Charles W.
12:26 07 Dec 23
Roger Suárez and Crew did an amazing job protecting our house when moving out and in to our new home. They were careful with all of our things as well.
Stephanie W.
Stephanie W.
23:11 05 Dec 23
Rodger and his team were phenomenal in getting us moved! So professional, efficient, very knowledgeable, courteous, and kind. I have two babies and they worked around nap times! Cannot recommend them enough!!
Sharon P.
Sharon P.
20:04 05 Dec 23
Maribel, Maria, Daniela our Houston packing team were a great team working well with each other, friendly, conscientious and reliable. Took extra care to communicate, efficient and organized. We have moved numerous times and so far this phase of the move was great we were in good hands. Look forward to the other side and the unpacking phase with as good results.
Andrew Freundlich (.
Andrew Freundlich (.
15:10 28 Nov 23
The whole team was great with all aspects (communication, accessibility, packing, loading, unloading, and timing at both ends as planned).
Nancy S.
Nancy S.
17:00 27 Nov 23
Rick and his crew were awesome, packed everything with care. Made it to OK from TX without any problems! Glad I chose them over the other bids. 👍🏻👍🏻
Josh P.
Josh P.
15:11 27 Nov 23
Roger and his crew are top notch. He was great at communicating and transparent throughout the whole process. His communication made it easy for my wife and I as we were split between two cities at the time. His crew took great care of our belongings and even provided flexibility with the sleep schedules of my young kids. Overall I'd highly recommend Roger and his crew.
S D
S D
05:05 23 Nov 23
Packing, loading, delivering, unloading, transfer through elevators on both sides, professionalism of all staff, timeliness, caring, all were immaculate. Much appreciated.
Fabian M.
Fabian M.
00:27 23 Nov 23
Pete Y.
Pete Y.
19:01 21 Nov 23
Prompt, polite and professional. I couldn't ask for more.
Gary D.
Gary D.
12:55 21 Nov 23
Everyone from Robyn to Scarlett then to Andy and both of his teams packing loading and unloading were awesome. Professional, fast and courteous. Thank you Ward North American.
Brittany F.
Brittany F.
03:44 21 Nov 23
Great service! Would use the company again and recommend to anyone!
Randal R.
Randal R.
01:49 19 Nov 23
From day 1 it was a good experience. Jim assessed our needs and explained the process. He remained responsive to any questions. Coordinators kept in touch. The move crew Eddie McCoy, et al were great - efficient and flexible. We have moved a few times and we have never seen such wrapping and taping in BLANKETS, not just shrink wrap. If we move again, we're calling Ward North American.
Marianna H.
Marianna H.
13:59 16 Nov 23
Great move.
Luis G.
Luis G.
20:55 15 Nov 23
Roger and his crew were amazing!!!!! As they were very communicative throughout the whole process and handle my items with care. The moment they have arrived they started to work, non-stop!!! Impressive! Highly recommend their service!
Kativa S.
Kativa S.
16:32 15 Nov 23
The best moving experience to date! Thank you for your professionalism and timeliness!
Sarah H.
Sarah H.
01:57 15 Nov 23
Roger and his crew did a great job! They were always on time, friendly, and very hard working. They were very detailed when labeling to help with delivery and unpacking. They are careful and really take pride in their work to make sure it is done right. I would highly recommend Roger and his crew if you want your moving experience to go smoothly!
John T.
John T.
01:54 13 Nov 23
Always do a great job.
Sean E.
Sean E.
20:42 08 Nov 23
Everyone and Everything kept to a schedule. They were attentive and wanted to make sure I was satisfied.
Shannon
Shannon
04:14 07 Nov 23
The Buckles were amazing to work with, carefully took care of our items and were very professional. They made a stressful situation with moving a very pleasant experience. Cassandra was our coordinator and checked in with me every step of the way. I would highly recommend them for any move you are planning.
Jacque F.
Jacque F.
19:39 06 Nov 23
This is my second time using Ward North American for my move and I didn’t think it could get any better, but it did! My move team included Brad, David, and David. They worked so hard for three days and I never heard a complaint from them. They arrived on time each day and worked well past 5 o’clock to get all my stuff loaded. This team is amazing and bolstered my belief that Ward Moving is the best moving and packing company around. Plus the price was competitive with all the other bids I... received. You will not be sorry if you use Ward North American for your next move!read more
Kathy O.
Kathy O.
22:41 02 Nov 23
Roger and his crew did an amazing job. They are very hard workers. They communicated constantly with us as they were packing, loading, transporting, and delivering our things. We were more than satisfied with their hard work.
Megan K.
Megan K.
22:11 02 Nov 23
Maribel, Daniela, Maria, and Susana, did a wonderful job packing for our move. It was a complicated move and they did an amazing job keeping everything organized. Would definitely recommend them!
Tiann D.
Tiann D.
14:29 02 Nov 23
Best moving experience! Everyone I dealt with was professional, courteous, helpful, and friendly. Really appreciated all the contact before, during, and after to ensure my move went well.
daniel J.
daniel J.
17:37 01 Nov 23
Not too bad once all help arrived
Louise M.
Louise M.
10:19 01 Nov 23
We have moved 8 times over the years and this was by far the best move ever! We were given a quote to move from Austin Texas to Florida and it was firm, no extra fees. Great job on the estimate! We cannot say enough about our driver, Randy and his crew, both in Texas and Florida. Extremely efficient and took great care of our goods! He was spot on with an estimated delivery date and actually the goods came two days sooner. Everything was in the exact condition as I packed it. Way to go... Randy!!!! I would hire them again.read more
dave M.
dave M.
12:39 31 Oct 23
nj J
nj J
20:39 27 Oct 23
Great
Connor S.
Connor S.
16:34 25 Oct 23
John H R.
John H R.
11:14 21 Oct 23
Our move went without a hitch. Andy, the driver, was fantastic! As was his crew on both ends. Jaden could have done a better job communicating before the actual move, but I couldn't have asked for a better experience with the actual move. Andy and his crews were most accommodating, going above and beyond at every turn. Professional and courteous all the way. Highly recommend
Georgia G.
Georgia G.
01:53 20 Oct 23
Roger Suarez and his crew were an absolute joy to work with. Excellent communication from start to finish. They were completely professional in every aspect of the job from covering floors/stairs, protecting doorways to packing and transporting. I would definitely recommend them
Alex C.
Alex C.
19:44 09 Oct 23
Hired them for a move from Houston to NYC area. Professional crew, items arrived earlier then I expected which is good, and more reasonably priced than others I got quotes from. Would recommend
Peggy S.
Peggy S.
17:00 06 Oct 23
We want to thank Jim and Jennifer for the quote and call backs to keep us informed. The three gentlemen that came to pack and move were so polite, fast, and cared about our move, our items they were packing and moving too! When we get ready for our shop move we would like the same guys! 100% perfection! Thank you for being the best movers we have ever used! We will definitely only use you all going forward! 100% recommend you anyone that will be moving!
Sally B.
Sally B.
00:45 05 Oct 23
Roger and his crew were awesome!! They worked hard, nonstop!!! They took excellent care of all my household goods. Very pleasant, good teamwork demonstrated throughout the move.Will not hesitate to recommend them to everyone. THEY ARE THE BEST!!
C K.
C K.
22:01 29 Sep 23
All my belongings were packed carefully and delivered in time. Packing and unloading process were quick
Armando J.
Armando J.
23:53 28 Sep 23
Marivel, Daniela and Susana did an excellent job will recommend ,they we awesome I would give them a 10 star
A K.
A K.
14:36 28 Sep 23
Very fast and efficient company, while being professional.
Kristie W.
Kristie W.
20:45 27 Sep 23
Our daughter’s grandmother had recently passed away. We needed to find a way to get some furniture to our daughter that was her grandmother’s.I checked other companies as well and Ward NA was the best price, but most of all, they were extremely responsive, took time to make sure they understood my needs, and followed up to make sure all was in order. The movers were right on time, for both ends of the move. The movers were so nice, very professional, and so careful with everything. I... highly recommend these folks and will use them again and again with any future moves!read more
Estee J.
Estee J.
22:36 26 Sep 23
After several cross country moves, this was the best. Jim, in sales, was extremely professional. Bruce, my driver, was prompt, friendly, helpful, and lived up to everything as discussed. Thank you!
robert S.
robert S.
17:32 22 Sep 23
Very clean large warehouse!
James T.
James T.
18:15 21 Sep 23
John M.
John M.
16:10 20 Sep 23
Kelsi M
Kelsi M
17:36 18 Sep 23
We are so thankful to have had an efficient, helpful, and friendly team help us move into our new home.
Ally L.
Ally L.
15:57 18 Sep 23
Roger Suarez has a High Customer Service orientation and great communication and guidance about the hole process, all the crew were very professional. They covered all the areas, doors and stairs and help us to accommodate the boxes and furniture. Thank you, Roger and Team, for to all your support. If I move again; I will ask for Roger and Team
Charles S.
Charles S.
01:27 14 Sep 23
Have been moved before and been through this process, but Roger Suarez and his crew with Ward North American were absolutely phenomenal. I had to move last minute for an expedited relocation, and they were ready to go and super supportive the whole way. Clear communication from Roger, before, during, and after pickup AND drop off. If I can request Roger and his team on my next relocation, whenever it is, I’ll be doing exactly that. Highly recommended!
Jessica Q.
Jessica Q.
13:05 10 Sep 23
Efficient and smooth delivery! Roger and his crew did a phenomenal job moving all of my belongings into my new home. They were very patient with me as I figured out where everything went which I really appreciated. Respectful, Efficient and careful. Everything arrived in the condition it was before. Thank you to Roger and the crew!
Christine B.
Christine B.
14:49 08 Sep 23
I highly recommend this moving service. They were very professional and accommodating for my move from Thousand Oaks to Fort Collins. Great teamwork. They enjoyed working together making it a pleasant atmosphere. I give them ⭐️⭐️⭐️⭐️⭐️
Steve S.
Steve S.
03:06 08 Sep 23
From coordinating a rushed move with Molly, to Juan and David packing, safely storing and shipping items to our new location, to them dropping them off and helping me understand which boxes would best be unpacked so they could take those out of my way for my convenience immediately this team puts thousands of details of effort into a tough process. Everyone is polite, caring, and kind. So trustworthy and hardworking! These are the unsung heroes of the company! Very impressed.
Jessica Q.
Jessica Q.
22:27 06 Sep 23
Roger and his crew have been life savers. They have taken great time in making sure all of our moving needs have been met and taking extra time to make sure everything was packed with extra care. Roger even offered to make an extra trip to set up our bed in our new home for us to avoid a hotel for an evening. Top notch all round.
Vicki S.
Vicki S.
22:24 06 Sep 23
Team did a fantastic job. We were impressed with the quality and speed of the packing and unloading.
LaTonya P.
LaTonya P.
19:32 06 Sep 23
Having to uproot and move within 2 months due to a job relocation, I really needed a seamless and stress-free process with moving to another state. Ward made all that possible. I will definitely use them again when it's time for another move! My driver Rick was AWESOME!
Adam Y.
Adam Y.
17:27 04 Sep 23
I was very lucky to get Roger and his team assigned to the unloading of good at my destination, and they didn’t disappoint. They made the experience from start to finish very easy
Sergio M.
Sergio M.
19:56 02 Sep 23
Luciana M.
Luciana M.
17:24 31 Aug 23
We have moved 12 times and this is the first time we have used this company. I liked the organization, very careful when packing, very good team. I would like to have the same team for my delivery and unpacking. Joseph, Edward, Pancha, Paola and Roger Suarez ⭐️⭐️⭐️⭐️⭐️Thanks 😊
Anamitra G.
Anamitra G.
15:41 26 Aug 23
Loading was very good. Taken care of everything properly. But, Unloading was not good. Not enough people with proper knowledge of how to move and unwrap stuffs. Many furnitures were not unpacked exactly what it was at the pick up time. Specially stands, drawers, bed frame were not aligned properly. Now having difficulties in fixing those stuffs. Few legs, parts of furnitures were chipped off and damaged. Truck driver was good and approachable.
Chase R.
Chase R.
20:17 25 Aug 23
We have moved 11 times and Marivel and Maria were the very best packers we have ever had.They were efficient, hard working, kind and fast. They are quite an impressive team. They packed 104 boxes in less than two days.
Beth S.
Beth S.
12:11 23 Aug 23
Phenomenal move! I’ve used North American for my last 4 moves. Great company; however, this was the best crew yet! Raul, Antonio, Gio, and Jose went above and beyond. Very professional, hard worker, and kind. No furniture was damaged. Even had two teenagers (Jason and Joshua…I think) working Saturday -they were hard working and respectful.Hands down will use North American again! Best move yet. Thank you!
Lala V.
Lala V.
22:14 22 Aug 23
Joseph, Edward, Paola and Patricia were fantastic! We’re moving from Houston to another city, which can be stressful; They made the process way more manageable.
cathyjh56
cathyjh56
17:21 22 Aug 23
From the estimate to delivery all went very smoothly. Our driver Zeke in control was the best. He knew exactly how to treat a customer.
Benjamin B.
Benjamin B.
16:32 18 Aug 23
Katie T.
Katie T.
01:39 14 Aug 23
Roger Suarez and his HARDWORKING team made our move such a great experience. Moving is never easy and can be dreadful but Roger and his entire team provided us with the absolute best customer service, very personable and friendly every day. They took such great care of our belongings but also work efficiently. We will ALWAYS recommend Roger and his team to family and friends! Make sure to specially request Roger Suarez for your next move. Trust me, you WON’T regret it!!
Jenny C
Jenny C
21:25 11 Aug 23
If I could give more than 5 stars, I would! Roger and his crew moved us out of our Houston home AND moved us into our DFW house during an unbearable heat wave! But you would never know! They were fast, efficient & courteous! When moving everything in, they made sure everything was exactly as I wanted it. I highly recommend this company!
Hayden H.
Hayden H.
17:52 10 Aug 23
Melany B.
Melany B.
17:39 10 Aug 23
Great service from everyone here! Marivel and Maria did an awesome job packing up our house. Thank you so much!
James W.
James W.
16:11 09 Aug 23
Amy B.
Amy B.
22:07 08 Aug 23
This is my third time using Ward North American for packing and moving services. They have always met and exceeded my expectations.This time, I moved cross country from a 5 bedroom house to an apartment with less than half the square footage. A lot of the items needed to be packed for long and short term storage. Marivel and her team: Maria, Daniela and Susana worked with me to learn my system for organizing and they understood the assignment! It is going to make moving and storing so much... easier because they took the time to pack and label my items in an orderly way. They worked long and hard and had great positive and helpful attitudes. When I need a moving company I will always call on Ward North American. They are the Four Seasons of Moving Companies.read more
Jim C.
Jim C.
21:03 08 Aug 23
Very good move. Great help at origin with Arturo. Good communication throughout the entire process. Our third time using NA van lines in my career.
Ken P
Ken P
17:22 07 Aug 23
Great service. Highly recommended.
Adam Y.
Adam Y.
20:50 04 Aug 23
Roger and crew went out their way to help us through a difficult relocation. They made this part of the move effortless. There attentional to detail and the care when packing is the best of seen. Would recommend them to anyone
yuqi F.
yuqi F.
03:17 04 Aug 23
Very friendly staffs, friendly reminder : keep your weight receipts, the second time is free and bring cash
Preet G.
Preet G.
20:34 02 Aug 23
Crew leader Marivel, and Daniela, Maria, Susana did an amazing job. They packed up our 4 bedroom house (2 kids) expertly. All the boxes were labeled very detailed and all the fragile items were wrapped with care. They worked incredibly efficiently and professionally the whole time. This would have taken days and days to do by ourselves. I HIGHLY recommend.
Joyce O.
Joyce O.
18:24 31 Jul 23
Very Professional, Everyone was friendly answered all questions that we had.The communication was Great! I definitely would recommend them to family and friends from packing and loading to delivery they were amazing.
Josh C.
Josh C.
21:43 29 Jul 23
Roger and crew were awesome! Great communication and personalities! Highly recommend them to anyone! Everything went flawlessly.
Katrina A.
Katrina A.
17:25 27 Jul 23
Marivel and Maria were AMAZING!!! I am so beyond satisfied with the packing they did in less than 4 hours for our two-bedroom apartment! I definitely would recommend!
Jenny C
Jenny C
12:53 27 Jul 23
Recently had a move with them and it went great! Despite the record high temps, the crew was professional, courteous and efficient. They worked hard and handled our possessions with care. Highly recommend and hope I don’t need to move anymore, but if I did I would definitely call WNAM!
Dwayne W.
Dwayne W.
16:43 26 Jul 23
Roger with his team and lead Eddy did an amazing job with my move. Showed up on time, did an inventory of the house and went to work. Packed on Monday and moved on Tuesday. The entire crew worked very hard and did an amazing job of packing and wrapping everything. Every question or concern I had was immediately addressed. Will look forward to using them if I ever move again.
Hunter Q.
Hunter Q.
16:41 26 Jul 23
Very respectful and did an amazing job!
Jennifer L.
Jennifer L.
17:37 25 Jul 23
Excellent service, great team members, and very efficient!!
Herb L.
Herb L.
16:50 22 Jul 23
The team that handled our packing were very professional and courteousAnd very attractive marivel handle the team extremely well and was responsive to our needsMaria,Daniela, and G-man were superb well trained and went above expectations
emcatalan2011
emcatalan2011
21:41 19 Jul 23
Great experience with this crew with very little hiccups which is normal when moving. This is my 5th corporate move and this is the best so far. I highly recommend Roger and his crew members.
Sam C.
Sam C.
19:45 19 Jul 23
Maria and Marivel arecamazing
Sharon L.
Sharon L.
03:08 18 Jul 23
Chanyuen T.
Chanyuen T.
22:11 14 Jul 23
Roger, Eddy and Joseph are very professional. Easy and hassle free experience with the company.
Paul A.
Paul A.
00:06 14 Jul 23
I had a fantastic experience. Everyone that was involved in my move, from Kris A to the crew that loaded and unloaded were on time and professional. I moved half way across the country without a damaged or missing item. It doesn’t get much better than that.
Rusty R.
Rusty R.
00:48 11 Jul 23
Louis our driver was awesome!! He was very professional and did a fantastic job. I would highly recommend him and his team anytime.
Andy W.
Andy W.
18:46 07 Jul 23
The Ward team did an awesome job packing us for our move to Florida. Marivel, Irvin, Irma, Daniella, Maria, G-man, and Elvis were super professional and courteous.
Sarah Z.
Sarah Z.
22:15 29 Jun 23
Very pleased with the crew that helped us move and their top notch service! Marivel, Maria, Daniela and Irma did an exceptional job and always had smiles on their faces. They arrived early and were very professional. They were communicative and took the time to ask what needs to be packed and what items are staying. They took great care of all our items and organized everything neatly into boxes. Even with some last minute changes, they handled them professionally and helped us with whatever... they could. I highly recommend them and Marivel’s crew!read more
Bharat K.
Bharat K.
20:38 27 Jun 23
Roger Suarez and his crew were excellent and very professional during our move. He made it a point to get things done diligently and on time in spite of unexpected delays out of his control, ultimately making the move smooth.
Ericka A.
Ericka A.
17:44 22 Jun 23
Excelente servicio. Muy cuidadosos con el piso y el trasteo. Recomendado. Gracias Irvin, Gutenbeg y Gutenbeg Jr.!
Christine T.
Christine T.
19:03 20 Jun 23
I chose North American because of Kris A. Came to my house to give me an accurate estimate for cost to move across the country. He was also responsive to changes I made to the inventory.Although there was breakage to some of my furniture with tight packing, the company was responsive and hopefully it will be settled soon.The gentlemen who unloaded the truck worked very hard and were successful getting some large pieces up some tricky steps!
Pat L.
Pat L.
12:38 20 Jun 23
Dorian J.
Dorian J.
01:30 17 Jun 23
Roger & Eddie made everything a 5 star experience. They took care of my family moving from Dallas to OKC. I would use them everytime. We trust them
Stacey B.
Stacey B.
18:53 16 Jun 23
Alan A.
Alan A.
18:06 16 Jun 23
Ces G.
Ces G.
19:51 13 Jun 23
If you’re looking for a phenomenal moving company to assist you with the most grueling task of moving out of your old home or moving into your new home, the best people to successfully complete this task and will go the extra mile in customer service is Roger and his crew members of merry men and women. Roger and his crew are professional, fast & efficient, great communication, pleasant, and very helpful. Their job is very difficult but they always are pleasant and attentive. We hope not to... move again because it’s not easy but if we were to move again, we would choose Roger and his crew; we highly recommend them!From Jonathan Feinstein & Frances Villalonread more
Kari J.
Kari J.
19:09 13 Jun 23
Another amazing move by Ward! They have our full trust on handling our household items.
Erik V.
Erik V.
17:01 12 Jun 23
The whole experience with Ward was great and relieved many of the stresses that come with moving and relocating. Jennifer did a great job with the coordination. Jeff was awesome and very attentive with the packing and loading. He also did a great job delivering our stuff safely and in a timely manner. I would highly recommend Ward as I will use them again in my next relocation.
Jose F.
Jose F.
04:38 10 Jun 23
Maria R.
Maria R.
00:43 08 Jun 23
Prompt, professional and great overall attitude and presence throughout the process. The exceptional service given is few that you encounter, if you are looking for any moving needs honestly you will not go wrong with Ward North American.
Albert H.
Albert H.
17:06 06 Jun 23
Roger and his team did a great job packing all of our goods and getting loaded quickly and accurately. We threw some kinks at them in terms of what was staying and what was going, but they were very diligent in making sure that all was securely packed and loaded. They took great care in protecting the home as well, to make sure there was no damage in the process of the move.
Carla L.
Carla L.
15:53 06 Jun 23
Fabulous work! Fabulous job! It was so nice to be able to turn our move over and know that it would get to our new home in a timely and professional manner. I would use them again in a heartbeat!
Randy
Randy
17:07 01 Jun 23
My wife was in Texas to load up our home. She started calling me and telling me how curtious and professional Roger and his crew were. When the 3rd party brought in to create items did a less then acceptable job, Roger stepped up and went above and beyond to see it was done right. When they arrived in Louisiana Roger and his crew jumped out and hit the ground running. Hardest working group of guys I've seen in a long g time. They gave me faith about the world today. There are still hard... working well mannered good people out there and Roger and his guys are an excellent example. Thanks to them all. Randy Turnerread more
Michael B.
Michael B.
17:17 30 May 23
All the above. Roger Suarez was the mover who showed to deliver our goods after 1.5 years in storage. He was exceptionally professional, and knowledgeable about his craft. The crew was quick, efficient and effective. Virtually no damage, and the two items in question were handled immediately and without question. Would highly recommend this business, and especially Roger.
Jonathan W.
Jonathan W.
16:08 30 May 23
Roger was extremely helpful in getting us relocated. He checked in the day before the move and ensured that we were on the same page. His team went above and beyond to address any issues and concerns we had!
David L.
David L.
18:27 25 May 23
Theresa H.
Theresa H.
18:18 18 May 23
Ward North American was very professional and quick in getting my personal household items to my new home from Texas to Illinois. Very good company and service. Thank you very much.
Brenda D.
Brenda D.
18:14 18 May 23
They came on time, completed everything efficiently, yet timely and left with everything cleaned up behind them. I would definitely use them again!
Katy G.
Katy G.
16:13 11 May 23
Larry and his team were great! Made my cross country move easy. All of the guys were professional, respectful, and seemed trustworthy. They made the moving of my belongings the least stressful part of my move! Would definitely use them again, such a great value and customer service for the cost.
Stephen C.
Stephen C.
21:59 10 May 23
The easiest way to describe my experience is this, when they showed up to pack I pointed out a few items to Roger (crew leader) that were important to me. The crew proceeded to pack and move me over the next few days. When the move was done and the truck was unloaded Roger came into my apartment, found the boxes that contained those few items and unpacked them to assure me they made it safely. These guys took care of business and did it with a smile on their face. Highly recommend.
Tiffany H.
Tiffany H.
15:07 08 May 23
cassandra A.
cassandra A.
15:06 02 May 23
I submitted a survey a few days ago and I stated the service was great and I thanked all who had assisted me in making the move stress free.🤗
Ronald H.
Ronald H.
20:44 01 May 23
Could not be happier. Everyone connected with Ward was professional and curious. Would recommend them and score them a perfect 10.
Ivan M.
Ivan M.
18:37 01 May 23
Great service from Roger and team! Would recommend for future moves!
Holly F.
Holly F.
18:11 26 Apr 23
I would never have anyone but Ward North American move me and my family, particularly Roger Suarez and crew! When you are one of his customers, he treats you like family. He treats your kids like his own. They take such good care of your goods, but also work so fast. They are incredible and I’ll spend the rest of my days recommending them to family and friends! A+++++++++++++++++++
Sumaira P.
Sumaira P.
20:03 19 Apr 23
Great customer service, on time and very efficient movers!
Lisareli A.
Lisareli A.
18:00 15 Apr 23
Very pleased with their service! All the guys were polite and professional. They were quick and made our move so seamless. Great communication from the crew leader Roger Suarez and his crew Edward Castillo and Ever Ernesto! Definitely recommend their services!
N S.
N S.
21:31 14 Apr 23
The movers were great as far as professional, friendliness and preparation for the move. Very well labored and asked questions beforehand . Very honest as well, I had a couple of my $5 bills and $1s were in my furniture and they brought it to my attention. Ever, Edward, and Roger were great!
Raven H
Raven H
19:31 13 Apr 23
I’ve had many relocations in the past. This crew was exceptional. Roger, Edward and Ever went above and beyond to make this process easy. This was an unexpected move and the team really supported me by starting in other rooms to allow me time to organize my personal items. They were very efficient and respectful. I really appreciate Roger Suarez leadership with his team and their efficiency to complete the task at hand.
david O.
david O.
17:56 12 Apr 23
High quality packing. Careful, quick moving. Excellent experience. Thanks Ward N.A.
Pete P.
Pete P.
17:19 10 Apr 23
Excellent long distance moving experience.
Xochitl A.
Xochitl A.
14:32 06 Apr 23
I’ve contracted Ward North America services twice now, it has been such a great experience having them taking care of my belongings, they are reliable, professional, great with communications, very helpful and trustworthy. I will continue using their services.
Erika W.
Erika W.
14:38 29 Mar 23
Had a great experience from start to finish!
John P.
John P.
14:54 27 Mar 23
alice P.
alice P.
14:47 27 Mar 23
Jim, Josh, Sally and Roman were all professional and helped make my move across country a smooth one!
Leslie B.
Leslie B.
14:49 23 Mar 23
We had a very good experience with Ward North American. They explained how everything would work, kept us informed all along the way, and followed up after the move.Jim answered my initial questions and explained everything I needed to know during the estimate.Joshua and Sally were my "go to" team for help during the move and checked in after to make sure everything went well.Luis, the driver, did a good job of organizing the loading and unloading crews and accommodating all my requests... for pickup and drop-off.Moving is a challenging process that can be stressful. I will definitely use Ward North American for my next move because they made the process much easier for us, and I feel confident that they will take care with our things as they did in this recent move.read more
Heidi T.
Heidi T.
15:22 22 Mar 23
I have moved over 14 times. Roger and his team (Houston, TX area) were the best I have had. They took amazing care with my belongings, they were efficient, friendly, and clearly communicated the entire process. I would absolutely recommend.
Tim S.
Tim S.
14:43 22 Mar 23
Extremely professional and friendly. Great job wrapping, packing, and shipping. Moved very fast, and made their delivery on time. Special thanks to Jim, Joshua, and Rafael, our team, who were clear with communication for a challenging move to NYC. Highly recommend.
myles W.
myles W.
02:50 19 Mar 23
Awesome crew! They treat your stuff like it’s theirs, take good care of it. They were quick and efficient. Will definitely use them again
Steven W.
Steven W.
16:38 17 Mar 23
Very professional and clean
Laura S.
Laura S.
18:34 16 Mar 23
From our salesperson Jim to our driver Michael and his staff everyone was professional, detailed, careful and friendly. This is one hard working team! The best move we’ve ever had. The support staff Sally and Josh were responsive, and efficient. Highly recommended.
hannah P.
hannah P.
17:57 09 Mar 23
George the driver was so professional and really paid close attention to detail and was so kind. Jim (James) was always attentive. Answered my calls right away and revised contracts within the same hour of speaking to me. Gave me really helpful advice and made me feel supported. Sally is the sweetest! I will recommend this company to everyone I know. Thank you.
tim R.
tim R.
01:00 07 Mar 23
Matt K.
Matt K.
17:04 24 Feb 23
Moving is a complex process and these folks made every step easier from my first call with James to unloading at the destination. Josh and Sally kept me informed on schedules and Rick, the driver, was courteous and took care of my mother's belongings. Overall, a great experience at a reasonable price.
Shraddhesh A.
Shraddhesh A.
02:57 24 Feb 23
Justin M.
Justin M.
16:07 20 Feb 23
Having had to use movers several times in my life this was by far the least stress free and easiest time I have had using movers. From Stacy doing the walk thru and to handling me over to Joshua and Sally who made sure I knew what was going on and getting all my answers and requests handled promptly and efficiently. The crews that handled the moves from Shawn at pickup to the crew that dropped my stuff at my house were all friendly and extremely professional. Will definitely be using this group... again for any moving needs.read more
Patti P.
Patti P.
20:05 10 Feb 23
Liz C.
Liz C.
22:25 01 Feb 23
We use them to pack us up in Austin TX, store our household goods for 3 months, and then deliver them to Southern California. Everything w