Customer Reviews

Ward North American
4.3
Based on 807 reviews
Peter E.
Peter E.
19:45 16 Mar 24
Roger Suarez, crew leader, and Edward and Patty Castillo did an exceptional job moving us from Beaumont to Houston, TX!
Donna G.
Donna G.
17:17 16 Mar 24
Wow! I just completed a cross country move, and everyone from Jim with quotes, Nathaniel with overall coordinating, and Mike with coordinating move days and driving... everyone was efficient and professional. Extra kudos to Mike for overseeing the move days with a full inventory, checking with me on unusual items, having items placed where I directed, checking in with me to see how I was holding up, and having everything wrapped well and arrive in one piece. Nothing was broken! My carpets were... protected, items wrapped thoroughly, and superb cleanup. My best decision of this whole move was choosing Ward North American!read more
LEANA D.
LEANA D.
21:14 15 Mar 24
Out moving experience was excellent!! Couldn’t have asked for better service. Joe and his team (Dee and Walter) were professional, respectful and kind. Five stars all around.
Jackie D.
Jackie D.
20:22 13 Mar 24
I could not have asked for a better moving experience. From the start, my consultation and evaluation for the move was fantastic from TX to NC including the transport of my vehicle. The packers, t.v. crater and mover in charge were all great!!! I even had a situation with my new residence which caused me to delay delivery. Ward North Americam worked with me. Everything was delivered to me as it was. Safe and sound. I highly recommend them!! The only thing I should have added was unpacking... after delivery. Next time I will.read more
Linda D.
Linda D.
22:28 11 Mar 24
Michael and his crew was very professional and courteous.
Mike R.
Mike R.
15:23 11 Mar 24
I have stuff in storage at one of their facilities. It was a split shipment. Household goods were shipped to one address in October. The goods in storage are to be shipped to another address. I had trouble getting shipping cost and scheduling information for the goods in storage, but that has since been rectified. This will be the 17 move for my wife and I. Most were corporate moves. Ward North America is as good or better than any move we have made.
Tim H.
Tim H.
20:22 06 Mar 24
This was my first move coordinated by a professional service and I could not be more delighted. All aspects of the move from apartment assessment, estimates, paperwork, communication, pickup, transport and delivery went off without a hitch.
Moazzam K.
Moazzam K.
23:07 01 Mar 24
It was by far one of the stress-free move I have done. Nathaniel was courteous in giving me the quote. Packing crew was highly professional. Came on time and professionally packed everything. Next day Eric arrived promptly with his team and took everything. They arrived at my destination a day before schedule. They unpacked everything highly professionally. Throughout the process went smoothly. I highly recommend this service to everyone.
Josh
Josh
03:55 01 Mar 24
Excellent service by Ward North American out of Killeen. From initial inventory to coordination to initial loading and delivery, the process was very streamlined. The movers were very professional and experienced at what they were doing. I'm glad I chose them for my move out of state.
Alison R.
Alison R.
17:57 27 Feb 24
I recently used Ward North American for my move from Texas to North Carolina. I cannot say enough good things about my mover/driver, Roderick. He was so kind, fast, efficient, and most importantly careful with my furniture and belongings. Roderick and Nathaniel kept in constant contact with me during the move to ensure the delivery was as smooth as possible. If I ever move again I absolutely want only Roderick to help 😊 He is a rockstar!
Adrian T.
Adrian T.
05:32 27 Feb 24
Great experience with this Company…I highly recommend Ward North American Van Lines to my friends and family!
Joseph G.
Joseph G.
22:19 26 Feb 24
The Ward North American Austin team, Jim, Nathaniel and Kelly were incredible! Professional, punctuational and great to work with. They moved our stuff from Austin to Portland and we are very grateful.
Laurel H.
Laurel H.
19:27 26 Feb 24
All aspects of our move were positive. Jim provided the quote. He was personable and assured us our move was important to Ward North American. Nathaniel coordinated the move and stayed in touch throughout. Lashavia directed the careful load and unload crews, drove the truck, and took great care of us and our belongings. I highly recommend Ward North American and would gladly hire them again.
Diana N.
Diana N.
22:58 24 Feb 24
Working with this group was very smooth. Jim, the surveyor, was able to give me some pointers to save some money on this end of the move. Nathaniel, the coordinator, was communicative and clear. And James, the driver, couldn't have been kinder or more efficient. Working with them through the stress of my move was actually a pleasure.
Kaelyn L.
Kaelyn L.
19:49 23 Feb 24
My packing and loading experience was great! Movers were on time, and packed the truck pretty quickly. I worked with DK, Marcus and Eddie — all three very efficient and professional! Would recommend to others.
Paul C.
Paul C.
17:48 16 Feb 24
Roger and his team did an awesome job! I would recommend his services to anyone!
Alexandra T.
Alexandra T.
13:02 14 Feb 24
Very efficient, communicative, and timely. I would definitely choose Ward North American again.
John D.
John D.
21:34 13 Feb 24
Marivel Mariz,and Susana , great crew. Efficient. -- attention to detail-- pls convey to them my heartfelt thank u. You can't find workers like them these days !!!!
Teresa P.
Teresa P.
11:34 10 Feb 24
We just completed our move from Austin, Tx to Minnesott Beach, NC with Ward North American and are very pleased with the service. Everything from the initial contact with Jim Back, the estimator, to our driver Steve was top notch. The communication was great! Our belongings arrived within the scheduled time frame. The loading and unloading crews knew what they were doing and hustled the entire time. We would definitely recommend award North American.
Diane C.
Diane C.
20:14 08 Feb 24
My husband, son, and I were so impressed with ward North American both in the picking up of all of our home in Austin and delivering it to our new home in Littleton Colorado. I’d like to send a special thank you to Joe, D, and Walter for the way they prepared the homes and paid special attention to all the details, so there were no questions at the end of the service. The customer service was exceptional, warm, and friendly. I told them all that we would definitely refer your company to any of... our friends and family who needed a great moving company. We have about three families that are discussing a move to Littleton also and are planning to use board in North American moving company.We have also sent kudos via Facebook regarding your company back on January 29. Again Godspeed in the success of youe business.read more
Nick L.
Nick L.
22:57 02 Feb 24
Eddie crew leaderJosephPaolaWere all awesome. Professional, on time and understanding. Couldn’t have asked for a better move
madeline B.
madeline B.
18:49 30 Jan 24
From start to finish, I had a great experience with my move from Austin to Chicago using Ward North American. This company takes the time to send a surveyor out to your house to look at your items and provide a fair quote based on weight. I got multiple quotes from different companies and this one was the cheapest with great customer service and followed through on all of their commitments. Jim was my surveyor and Nathaniel was my coordinator throughout the process. They were both super helpful... and communicative via phone, email and text. They took the time to check in with me multiple times to make sure everything was going according to plan. Anthony was my driver and him and his crew member Rudy were absolutely awesome and professional. They also took the time to communicate with me throughout the move and handled all of my items with care. They even managed to deliver my items early (within a week)! 10/10 recommend this company.read more
Jake M.
Jake M.
22:12 27 Jan 24
Marivel, Maria and Susana prepped our home and packed and did an excellent job. They were organized, communicative, timely and took special care when handling our valuables. Highly recommend
Francisco M.
Francisco M.
01:13 27 Jan 24
So glad for having Ward North American doing my house hold goods moving. Rober and his crew did a great job. Their professional and careful service was outstanding 100% recommend!
Greg C.
Greg C.
18:54 25 Jan 24
Best experience I have had in 32 years of service, Rober Suarez and his crew are true professionals. On time every time.
Corey W.
Corey W.
04:17 25 Jan 24
Roger Suarez and crew from Ward North American are professional and focused on getting our house packed and loaded up. We enjoyed our conversations and look forward to seeing them again.
fw B
fw B
01:42 22 Jan 24
I came to Ward very green the rookie of rookies, thanks to Christina, Gail, Greg, Angela and especially Joseph A.as well as the entire Ward family I have earned a wealth of knowledge and support. If I were looking to relocate my family there is only one Agent to consider WARD!
fw B
fw B
01:34 22 Jan 24
Josh, Ryan, Nathan and the Ward team make contracting here home away from home
fw B
fw B
01:31 22 Jan 24
Awesome crew
fw B
fw B
01:31 22 Jan 24
I am an independent contractor with Ward and everything Ward touches is GOLDEN!!!!
Andy W
Andy W
19:25 19 Jan 24
Great experience with this company! If I could give it 10 stars I would. Nathaniel got me started then Jim came out and gave the estimate and was very attentive - went way above and beyond helping me figure out a plan. I had to contact him about 5 times before the move and each time he was quickly responsive and made everything way less stressful. The move itself was great. Our driver Brian came in with the Ward crew and they also went way above and beyond. Everything was packed carefully and... they even had to craft a few of the boxes for special items which were more than happy to do. They have a great system for accounting for all your items and when they dropped things off in Boston we counted all 85 boxes/items until they were all checked off the list. Again super helpful crew and felt very trustworthy. No items were damaged. Price was competitive. If you want a stress free move these are your guys. I'll definitely be giving them a call in a few years when I move back to Texas. BTW I am not related to ownership.read more
Kayla S.
Kayla S.
14:54 19 Jan 24
Molly R.
Molly R.
14:30 07 Jan 24
Best move I’ve had yet! Garth and the team did a great job and made the move easy with good communication before and during the move. They were on time and did everything they said they would.
Ernie P.
Ernie P.
17:58 05 Jan 24
Ward North American provided the best service during my move. They accommodated my schedule and made the entire process seamless. Jennifer, who assisted me, was pleasant to work with. Even after their job was completed, they continued to impress me by following up two weeks after the move.
Brandon T.
Brandon T.
21:27 29 Dec 23
Mimi O.
Mimi O.
14:56 28 Dec 23
(Military Move) We had 2 teams come to our house, 1 team for packing and another the next day to move our stuff out of our house. Both teams were fantastic to work with. They were careful in their process, good communication, and very efficient. I greatly appreciate the work they put in and I felt comfortable with how they handled my furniture and sentimental items. Hoping that our furniture makes it just as carefully while in their care until we receive it.
Ruan F.
Ruan F.
19:33 22 Dec 23
Roger and his crew are very professional and delivered a world class service. Very efficient and careful at the same time.
MfãRnå Z.
MfãRnå Z.
13:16 22 Dec 23
It so great how Mrs Jennifer Smith, have helped me more in just a few months trading with her, than years of working and struggling with other “online traders”, and am now firmly and well experienced with online trading. with a start of $1000 She made me a profit of $10,400 in just a week of trading. my account was directly checked myself in a matter of days, and have given ideas and recommendations that have worked numerous times. And super affordable. Two
Thumbs up and highly... recommended
contact Mrs Jennifer Smith, FX,
via WhatsApp contact: +1 (860) 351-3398
Email: jenifersmith1100@gmail.com
read more
Sonia F.
Sonia F.
18:52 21 Dec 23
The team that handled my packing showed up early and completed the job quickly and efficiently. Marcus and his team showed up on time on move day and as well did a fantastic job with protecting all the pieces and moving them efficiently and quickly. My furniture arrived at final destination very quickly and when driver said he would be there. Overall, I was very happy with the whole process and would highly recommend Ward North American and North American Van Lines for your long distance move.
Michelle B
Michelle B
16:24 21 Dec 23
Rental truck weigh - keep receipts
Dawn P.
Dawn P.
21:38 20 Dec 23
What an amazing professional team. Thank you to; Marivel, Irvin, Orelvis, Maria, and Salvador for everything. This team navigated three flights of stairs and never lost a beat. Highly recommend Ward Moving for your future needs. Happy Holidays from Aubry, Dawn and Edde!!
chandler H.
chandler H.
00:16 20 Dec 23
Roger/ crew were great. Communicated effectively and worked efficiently day in and out to get us through the moving process. All were extremely professional. Great experience and highly recommend.
Alan S.
Alan S.
19:55 19 Dec 23
Sean and his crew were excellent!On time and efficient! Sean kept us informed throughout the process.I highly recommend Ward for your next move!
Cori H.
Cori H.
22:22 18 Dec 23
The team I had pack my home and move me was amazing! The coordinator was great at communicating when and where people would be, and my movers were quick, efficient, and extremely careful with my things. They really helped relieve a lot of anxiety and stress from my relocation!
Nick S.
Nick S.
21:59 18 Dec 23
Excellent and personalized service. Never worried for a minute.
Andy J.
Andy J.
21:25 18 Dec 23
All of the people we dealt with during the whole move were pleasant and professional. If anything things were overly protected in packing, but there was very little transit or handling damage to our belongings.A few things were missed in the packing/ loading because I couldn't be on site for that part. My advice would be to be on site at the end of the loading day at a minimum. Having someone there to cover for you is not a effective.
Debra S.
Debra S.
19:11 12 Dec 23
Hard workers and very courteous. Went in every way to make our move stress free as possible. Pleasure to deal with.
Alex B.
Alex B.
18:33 11 Dec 23
Amir A.
Amir A.
01:07 11 Dec 23
Safe and professional ...Thanks guys
Charles K.
Charles K.
22:06 07 Dec 23
Did an excellent job and was on schedule
Charles W.
Charles W.
12:26 07 Dec 23
Roger Suárez and Crew did an amazing job protecting our house when moving out and in to our new home. They were careful with all of our things as well.
Stephanie W.
Stephanie W.
23:11 05 Dec 23
Rodger and his team were phenomenal in getting us moved! So professional, efficient, very knowledgeable, courteous, and kind. I have two babies and they worked around nap times! Cannot recommend them enough!!
Sharon P.
Sharon P.
20:04 05 Dec 23
Maribel, Maria, Daniela our Houston packing team were a great team working well with each other, friendly, conscientious and reliable. Took extra care to communicate, efficient and organized. We have moved numerous times and so far this phase of the move was great we were in good hands. Look forward to the other side and the unpacking phase with as good results.
Andrew Freundlich (.
Andrew Freundlich (.
15:10 28 Nov 23
The whole team was great with all aspects (communication, accessibility, packing, loading, unloading, and timing at both ends as planned).
Nancy S.
Nancy S.
17:00 27 Nov 23
Rick and his crew were awesome, packed everything with care. Made it to OK from TX without any problems! Glad I chose them over the other bids. 👍🏻👍🏻
Josh P.
Josh P.
15:11 27 Nov 23
Roger and his crew are top notch. He was great at communicating and transparent throughout the whole process. His communication made it easy for my wife and I as we were split between two cities at the time. His crew took great care of our belongings and even provided flexibility with the sleep schedules of my young kids. Overall I'd highly recommend Roger and his crew.
S D
S D
05:05 23 Nov 23
Packing, loading, delivering, unloading, transfer through elevators on both sides, professionalism of all staff, timeliness, caring, all were immaculate. Much appreciated.
Fabian M.
Fabian M.
00:27 23 Nov 23
Pete Y.
Pete Y.
19:01 21 Nov 23
Prompt, polite and professional. I couldn't ask for more.
Gary D.
Gary D.
12:55 21 Nov 23
Everyone from Robyn to Scarlett then to Andy and both of his teams packing loading and unloading were awesome. Professional, fast and courteous. Thank you Ward North American.
Brittany F.
Brittany F.
03:44 21 Nov 23
Great service! Would use the company again and recommend to anyone!
Randal R.
Randal R.
01:49 19 Nov 23
From day 1 it was a good experience. Jim assessed our needs and explained the process. He remained responsive to any questions. Coordinators kept in touch. The move crew Eddie McCoy, et al were great - efficient and flexible. We have moved a few times and we have never seen such wrapping and taping in BLANKETS, not just shrink wrap. If we move again, we're calling Ward North American.
Marianna H.
Marianna H.
13:59 16 Nov 23
Great move.
Luis G.
Luis G.
20:55 15 Nov 23
Roger and his crew were amazing!!!!! As they were very communicative throughout the whole process and handle my items with care. The moment they have arrived they started to work, non-stop!!! Impressive! Highly recommend their service!
Kativa S.
Kativa S.
16:32 15 Nov 23
The best moving experience to date! Thank you for your professionalism and timeliness!
Sarah H.
Sarah H.
01:57 15 Nov 23
Roger and his crew did a great job! They were always on time, friendly, and very hard working. They were very detailed when labeling to help with delivery and unpacking. They are careful and really take pride in their work to make sure it is done right. I would highly recommend Roger and his crew if you want your moving experience to go smoothly!
John T.
John T.
01:54 13 Nov 23
Always do a great job.
Sean E.
Sean E.
20:42 08 Nov 23
Everyone and Everything kept to a schedule. They were attentive and wanted to make sure I was satisfied.
Shannon
Shannon
04:14 07 Nov 23
The Buckles were amazing to work with, carefully took care of our items and were very professional. They made a stressful situation with moving a very pleasant experience. Cassandra was our coordinator and checked in with me every step of the way. I would highly recommend them for any move you are planning.
Jacque F.
Jacque F.
19:39 06 Nov 23
This is my second time using Ward North American for my move and I didn’t think it could get any better, but it did! My move team included Brad, David, and David. They worked so hard for three days and I never heard a complaint from them. They arrived on time each day and worked well past 5 o’clock to get all my stuff loaded. This team is amazing and bolstered my belief that Ward Moving is the best moving and packing company around. Plus the price was competitive with all the other bids I... received. You will not be sorry if you use Ward North American for your next move!read more
Kathy O.
Kathy O.
22:41 02 Nov 23
Roger and his crew did an amazing job. They are very hard workers. They communicated constantly with us as they were packing, loading, transporting, and delivering our things. We were more than satisfied with their hard work.
Megan K.
Megan K.
22:11 02 Nov 23
Maribel, Daniela, Maria, and Susana, did a wonderful job packing for our move. It was a complicated move and they did an amazing job keeping everything organized. Would definitely recommend them!
Tiann D.
Tiann D.
14:29 02 Nov 23
Best moving experience! Everyone I dealt with was professional, courteous, helpful, and friendly. Really appreciated all the contact before, during, and after to ensure my move went well.
daniel J.
daniel J.
17:37 01 Nov 23
Not too bad once all help arrived
Louise M.
Louise M.
10:19 01 Nov 23
We have moved 8 times over the years and this was by far the best move ever! We were given a quote to move from Austin Texas to Florida and it was firm, no extra fees. Great job on the estimate! We cannot say enough about our driver, Randy and his crew, both in Texas and Florida. Extremely efficient and took great care of our goods! He was spot on with an estimated delivery date and actually the goods came two days sooner. Everything was in the exact condition as I packed it. Way to go... Randy!!!! I would hire them again.read more
dave M.
dave M.
12:39 31 Oct 23
nj J
nj J
20:39 27 Oct 23
Great
Connor S.
Connor S.
16:34 25 Oct 23
John H R.
John H R.
11:14 21 Oct 23
Our move went without a hitch. Andy, the driver, was fantastic! As was his crew on both ends. Jaden could have done a better job communicating before the actual move, but I couldn't have asked for a better experience with the actual move. Andy and his crews were most accommodating, going above and beyond at every turn. Professional and courteous all the way. Highly recommend
Georgia G.
Georgia G.
01:53 20 Oct 23
Roger Suarez and his crew were an absolute joy to work with. Excellent communication from start to finish. They were completely professional in every aspect of the job from covering floors/stairs, protecting doorways to packing and transporting. I would definitely recommend them
Alex C.
Alex C.
19:44 09 Oct 23
Hired them for a move from Houston to NYC area. Professional crew, items arrived earlier then I expected which is good, and more reasonably priced than others I got quotes from. Would recommend
Peggy S.
Peggy S.
17:00 06 Oct 23
We want to thank Jim and Jennifer for the quote and call backs to keep us informed. The three gentlemen that came to pack and move were so polite, fast, and cared about our move, our items they were packing and moving too! When we get ready for our shop move we would like the same guys! 100% perfection! Thank you for being the best movers we have ever used! We will definitely only use you all going forward! 100% recommend you anyone that will be moving!
Sally B.
Sally B.
00:45 05 Oct 23
Roger and his crew were awesome!! They worked hard, nonstop!!! They took excellent care of all my household goods. Very pleasant, good teamwork demonstrated throughout the move.Will not hesitate to recommend them to everyone. THEY ARE THE BEST!!
C K.
C K.
22:01 29 Sep 23
All my belongings were packed carefully and delivered in time. Packing and unloading process were quick
Armando J.
Armando J.
23:53 28 Sep 23
Marivel, Daniela and Susana did an excellent job will recommend ,they we awesome I would give them a 10 star
A K.
A K.
14:36 28 Sep 23
Very fast and efficient company, while being professional.
Kristie W.
Kristie W.
20:45 27 Sep 23
Our daughter’s grandmother had recently passed away. We needed to find a way to get some furniture to our daughter that was her grandmother’s.I checked other companies as well and Ward NA was the best price, but most of all, they were extremely responsive, took time to make sure they understood my needs, and followed up to make sure all was in order. The movers were right on time, for both ends of the move. The movers were so nice, very professional, and so careful with everything. I... highly recommend these folks and will use them again and again with any future moves!read more
Estee J.
Estee J.
22:36 26 Sep 23
After several cross country moves, this was the best. Jim, in sales, was extremely professional. Bruce, my driver, was prompt, friendly, helpful, and lived up to everything as discussed. Thank you!
robert S.
robert S.
17:32 22 Sep 23
Very clean large warehouse!
James T.
James T.
18:15 21 Sep 23
John M.
John M.
16:10 20 Sep 23
Kelsi M
Kelsi M
17:36 18 Sep 23
We are so thankful to have had an efficient, helpful, and friendly team help us move into our new home.
Ally L.
Ally L.
15:57 18 Sep 23
Roger Suarez has a High Customer Service orientation and great communication and guidance about the hole process, all the crew were very professional. They covered all the areas, doors and stairs and help us to accommodate the boxes and furniture. Thank you, Roger and Team, for to all your support. If I move again; I will ask for Roger and Team
Charles S.
Charles S.
01:27 14 Sep 23
Have been moved before and been through this process, but Roger Suarez and his crew with Ward North American were absolutely phenomenal. I had to move last minute for an expedited relocation, and they were ready to go and super supportive the whole way. Clear communication from Roger, before, during, and after pickup AND drop off. If I can request Roger and his team on my next relocation, whenever it is, I’ll be doing exactly that. Highly recommended!
Jessica Q.
Jessica Q.
13:05 10 Sep 23
Efficient and smooth delivery! Roger and his crew did a phenomenal job moving all of my belongings into my new home. They were very patient with me as I figured out where everything went which I really appreciated. Respectful, Efficient and careful. Everything arrived in the condition it was before. Thank you to Roger and the crew!
Christine B.
Christine B.
14:49 08 Sep 23
I highly recommend this moving service. They were very professional and accommodating for my move from Thousand Oaks to Fort Collins. Great teamwork. They enjoyed working together making it a pleasant atmosphere. I give them ⭐️⭐️⭐️⭐️⭐️
Steve S.
Steve S.
03:06 08 Sep 23
From coordinating a rushed move with Molly, to Juan and David packing, safely storing and shipping items to our new location, to them dropping them off and helping me understand which boxes would best be unpacked so they could take those out of my way for my convenience immediately this team puts thousands of details of effort into a tough process. Everyone is polite, caring, and kind. So trustworthy and hardworking! These are the unsung heroes of the company! Very impressed.
Jessica Q.
Jessica Q.
22:27 06 Sep 23
Roger and his crew have been life savers. They have taken great time in making sure all of our moving needs have been met and taking extra time to make sure everything was packed with extra care. Roger even offered to make an extra trip to set up our bed in our new home for us to avoid a hotel for an evening. Top notch all round.
Vicki S.
Vicki S.
22:24 06 Sep 23
Team did a fantastic job. We were impressed with the quality and speed of the packing and unloading.
LaTonya P.
LaTonya P.
19:32 06 Sep 23
Having to uproot and move within 2 months due to a job relocation, I really needed a seamless and stress-free process with moving to another state. Ward made all that possible. I will definitely use them again when it's time for another move! My driver Rick was AWESOME!
Adam Y.
Adam Y.
17:27 04 Sep 23
I was very lucky to get Roger and his team assigned to the unloading of good at my destination, and they didn’t disappoint. They made the experience from start to finish very easy
Sergio M.
Sergio M.
19:56 02 Sep 23
Luciana M.
Luciana M.
17:24 31 Aug 23
We have moved 12 times and this is the first time we have used this company. I liked the organization, very careful when packing, very good team. I would like to have the same team for my delivery and unpacking. Joseph, Edward, Pancha, Paola and Roger Suarez ⭐️⭐️⭐️⭐️⭐️Thanks 😊
Anamitra G.
Anamitra G.
15:41 26 Aug 23
Loading was very good. Taken care of everything properly. But, Unloading was not good. Not enough people with proper knowledge of how to move and unwrap stuffs. Many furnitures were not unpacked exactly what it was at the pick up time. Specially stands, drawers, bed frame were not aligned properly. Now having difficulties in fixing those stuffs. Few legs, parts of furnitures were chipped off and damaged. Truck driver was good and approachable.
Chase R.
Chase R.
20:17 25 Aug 23
We have moved 11 times and Marivel and Maria were the very best packers we have ever had.They were efficient, hard working, kind and fast. They are quite an impressive team. They packed 104 boxes in less than two days.
Beth S.
Beth S.
12:11 23 Aug 23
Phenomenal move! I’ve used North American for my last 4 moves. Great company; however, this was the best crew yet! Raul, Antonio, Gio, and Jose went above and beyond. Very professional, hard worker, and kind. No furniture was damaged. Even had two teenagers (Jason and Joshua…I think) working Saturday -they were hard working and respectful.Hands down will use North American again! Best move yet. Thank you!
Lala V.
Lala V.
22:14 22 Aug 23
Joseph, Edward, Paola and Patricia were fantastic! We’re moving from Houston to another city, which can be stressful; They made the process way more manageable.
cathyjh56
cathyjh56
17:21 22 Aug 23
From the estimate to delivery all went very smoothly. Our driver Zeke in control was the best. He knew exactly how to treat a customer.
Benjamin B.
Benjamin B.
16:32 18 Aug 23
Katie T.
Katie T.
01:39 14 Aug 23
Roger Suarez and his HARDWORKING team made our move such a great experience. Moving is never easy and can be dreadful but Roger and his entire team provided us with the absolute best customer service, very personable and friendly every day. They took such great care of our belongings but also work efficiently. We will ALWAYS recommend Roger and his team to family and friends! Make sure to specially request Roger Suarez for your next move. Trust me, you WON’T regret it!!
Jenny C
Jenny C
21:25 11 Aug 23
If I could give more than 5 stars, I would! Roger and his crew moved us out of our Houston home AND moved us into our DFW house during an unbearable heat wave! But you would never know! They were fast, efficient & courteous! When moving everything in, they made sure everything was exactly as I wanted it. I highly recommend this company!
Hayden H.
Hayden H.
17:52 10 Aug 23
Melany B.
Melany B.
17:39 10 Aug 23
Great service from everyone here! Marivel and Maria did an awesome job packing up our house. Thank you so much!
James W.
James W.
16:11 09 Aug 23
Amy B.
Amy B.
22:07 08 Aug 23
This is my third time using Ward North American for packing and moving services. They have always met and exceeded my expectations.This time, I moved cross country from a 5 bedroom house to an apartment with less than half the square footage. A lot of the items needed to be packed for long and short term storage. Marivel and her team: Maria, Daniela and Susana worked with me to learn my system for organizing and they understood the assignment! It is going to make moving and storing so much... easier because they took the time to pack and label my items in an orderly way. They worked long and hard and had great positive and helpful attitudes. When I need a moving company I will always call on Ward North American. They are the Four Seasons of Moving Companies.read more
Jim C.
Jim C.
21:03 08 Aug 23
Very good move. Great help at origin with Arturo. Good communication throughout the entire process. Our third time using NA van lines in my career.
Ken P
Ken P
17:22 07 Aug 23
Great service. Highly recommended.
Adam Y.
Adam Y.
20:50 04 Aug 23
Roger and crew went out their way to help us through a difficult relocation. They made this part of the move effortless. There attentional to detail and the care when packing is the best of seen. Would recommend them to anyone
yuqi F.
yuqi F.
03:17 04 Aug 23
Very friendly staffs, friendly reminder : keep your weight receipts, the second time is free and bring cash
Preet G.
Preet G.
20:34 02 Aug 23
Crew leader Marivel, and Daniela, Maria, Susana did an amazing job. They packed up our 4 bedroom house (2 kids) expertly. All the boxes were labeled very detailed and all the fragile items were wrapped with care. They worked incredibly efficiently and professionally the whole time. This would have taken days and days to do by ourselves. I HIGHLY recommend.
Joyce O.
Joyce O.
18:24 31 Jul 23
Very Professional, Everyone was friendly answered all questions that we had.The communication was Great! I definitely would recommend them to family and friends from packing and loading to delivery they were amazing.
Josh C.
Josh C.
21:43 29 Jul 23
Roger and crew were awesome! Great communication and personalities! Highly recommend them to anyone! Everything went flawlessly.
Katrina A.
Katrina A.
17:25 27 Jul 23
Marivel and Maria were AMAZING!!! I am so beyond satisfied with the packing they did in less than 4 hours for our two-bedroom apartment! I definitely would recommend!
Jenny C
Jenny C
12:53 27 Jul 23
Recently had a move with them and it went great! Despite the record high temps, the crew was professional, courteous and efficient. They worked hard and handled our possessions with care. Highly recommend and hope I don’t need to move anymore, but if I did I would definitely call WNAM!
Dwayne W.
Dwayne W.
16:43 26 Jul 23
Roger with his team and lead Eddy did an amazing job with my move. Showed up on time, did an inventory of the house and went to work. Packed on Monday and moved on Tuesday. The entire crew worked very hard and did an amazing job of packing and wrapping everything. Every question or concern I had was immediately addressed. Will look forward to using them if I ever move again.
Hunter Q.
Hunter Q.
16:41 26 Jul 23
Very respectful and did an amazing job!
Jennifer L.
Jennifer L.
17:37 25 Jul 23
Excellent service, great team members, and very efficient!!
Herb L.
Herb L.
16:50 22 Jul 23
The team that handled our packing were very professional and courteousAnd very attractive marivel handle the team extremely well and was responsive to our needsMaria,Daniela, and G-man were superb well trained and went above expectations
emcatalan2011
emcatalan2011
21:41 19 Jul 23
Great experience with this crew with very little hiccups which is normal when moving. This is my 5th corporate move and this is the best so far. I highly recommend Roger and his crew members.
Sam C.
Sam C.
19:45 19 Jul 23
Maria and Marivel arecamazing
Sharon L.
Sharon L.
03:08 18 Jul 23
Chanyuen T.
Chanyuen T.
22:11 14 Jul 23
Roger, Eddy and Joseph are very professional. Easy and hassle free experience with the company.
Paul A.
Paul A.
00:06 14 Jul 23
I had a fantastic experience. Everyone that was involved in my move, from Kris A to the crew that loaded and unloaded were on time and professional. I moved half way across the country without a damaged or missing item. It doesn’t get much better than that.
Rusty R.
Rusty R.
00:48 11 Jul 23
Louis our driver was awesome!! He was very professional and did a fantastic job. I would highly recommend him and his team anytime.
Andy W.
Andy W.
18:46 07 Jul 23
The Ward team did an awesome job packing us for our move to Florida. Marivel, Irvin, Irma, Daniella, Maria, G-man, and Elvis were super professional and courteous.
Sarah Z.
Sarah Z.
22:15 29 Jun 23
Very pleased with the crew that helped us move and their top notch service! Marivel, Maria, Daniela and Irma did an exceptional job and always had smiles on their faces. They arrived early and were very professional. They were communicative and took the time to ask what needs to be packed and what items are staying. They took great care of all our items and organized everything neatly into boxes. Even with some last minute changes, they handled them professionally and helped us with whatever... they could. I highly recommend them and Marivel’s crew!read more
Bharat K.
Bharat K.
20:38 27 Jun 23
Roger Suarez and his crew were excellent and very professional during our move. He made it a point to get things done diligently and on time in spite of unexpected delays out of his control, ultimately making the move smooth.
Ericka A.
Ericka A.
17:44 22 Jun 23
Excelente servicio. Muy cuidadosos con el piso y el trasteo. Recomendado. Gracias Irvin, Gutenbeg y Gutenbeg Jr.!
Christine T.
Christine T.
19:03 20 Jun 23
I chose North American because of Kris A. Came to my house to give me an accurate estimate for cost to move across the country. He was also responsive to changes I made to the inventory.Although there was breakage to some of my furniture with tight packing, the company was responsive and hopefully it will be settled soon.The gentlemen who unloaded the truck worked very hard and were successful getting some large pieces up some tricky steps!
Pat L.
Pat L.
12:38 20 Jun 23
Dorian J.
Dorian J.
01:30 17 Jun 23
Roger & Eddie made everything a 5 star experience. They took care of my family moving from Dallas to OKC. I would use them everytime. We trust them
Stacey B.
Stacey B.
18:53 16 Jun 23
Alan A.
Alan A.
18:06 16 Jun 23
Ces G.
Ces G.
19:51 13 Jun 23
If you’re looking for a phenomenal moving company to assist you with the most grueling task of moving out of your old home or moving into your new home, the best people to successfully complete this task and will go the extra mile in customer service is Roger and his crew members of merry men and women. Roger and his crew are professional, fast & efficient, great communication, pleasant, and very helpful. Their job is very difficult but they always are pleasant and attentive. We hope not to... move again because it’s not easy but if we were to move again, we would choose Roger and his crew; we highly recommend them!From Jonathan Feinstein & Frances Villalonread more
kari J.
kari J.
19:09 13 Jun 23
Another amazing move by Ward! They have our full trust on handling our household items.
Erik V.
Erik V.
17:01 12 Jun 23
The whole experience with Ward was great and relieved many of the stresses that come with moving and relocating. Jennifer did a great job with the coordination. Jeff was awesome and very attentive with the packing and loading. He also did a great job delivering our stuff safely and in a timely manner. I would highly recommend Ward as I will use them again in my next relocation.
Jose F.
Jose F.
04:38 10 Jun 23
Maria R.
Maria R.
00:43 08 Jun 23
Prompt, professional and great overall attitude and presence throughout the process. The exceptional service given is few that you encounter, if you are looking for any moving needs honestly you will not go wrong with Ward North American.
Albert H.
Albert H.
17:06 06 Jun 23
Roger and his team did a great job packing all of our goods and getting loaded quickly and accurately. We threw some kinks at them in terms of what was staying and what was going, but they were very diligent in making sure that all was securely packed and loaded. They took great care in protecting the home as well, to make sure there was no damage in the process of the move.
Carla L.
Carla L.
15:53 06 Jun 23
Fabulous work! Fabulous job! It was so nice to be able to turn our move over and know that it would get to our new home in a timely and professional manner. I would use them again in a heartbeat!
Randy
Randy
17:07 01 Jun 23
My wife was in Texas to load up our home. She started calling me and telling me how curtious and professional Roger and his crew were. When the 3rd party brought in to create items did a less then acceptable job, Roger stepped up and went above and beyond to see it was done right. When they arrived in Louisiana Roger and his crew jumped out and hit the ground running. Hardest working group of guys I've seen in a long g time. They gave me faith about the world today. There are still hard... working well mannered good people out there and Roger and his guys are an excellent example. Thanks to them all. Randy Turnerread more
Michael B.
Michael B.
17:17 30 May 23
All the above. Roger Suarez was the mover who showed to deliver our goods after 1.5 years in storage. He was exceptionally professional, and knowledgeable about his craft. The crew was quick, efficient and effective. Virtually no damage, and the two items in question were handled immediately and without question. Would highly recommend this business, and especially Roger.
Jonathan W.
Jonathan W.
16:08 30 May 23
Roger was extremely helpful in getting us relocated. He checked in the day before the move and ensured that we were on the same page. His team went above and beyond to address any issues and concerns we had!
David L.
David L.
18:27 25 May 23
Theresa H.
Theresa H.
18:18 18 May 23
Ward North American was very professional and quick in getting my personal household items to my new home from Texas to Illinois. Very good company and service. Thank you very much.
Brenda D.
Brenda D.
18:14 18 May 23
They came on time, completed everything efficiently, yet timely and left with everything cleaned up behind them. I would definitely use them again!
Katy G.
Katy G.
16:13 11 May 23
Larry and his team were great! Made my cross country move easy. All of the guys were professional, respectful, and seemed trustworthy. They made the moving of my belongings the least stressful part of my move! Would definitely use them again, such a great value and customer service for the cost.
Stephen C.
Stephen C.
21:59 10 May 23
The easiest way to describe my experience is this, when they showed up to pack I pointed out a few items to Roger (crew leader) that were important to me. The crew proceeded to pack and move me over the next few days. When the move was done and the truck was unloaded Roger came into my apartment, found the boxes that contained those few items and unpacked them to assure me they made it safely. These guys took care of business and did it with a smile on their face. Highly recommend.
Tiffany H.
Tiffany H.
15:07 08 May 23
cassandra A.
cassandra A.
15:06 02 May 23
I submitted a survey a few days ago and I stated the service was great and I thanked all who had assisted me in making the move stress free.🤗
Ronald H.
Ronald H.
20:44 01 May 23
Could not be happier. Everyone connected with Ward was professional and curious. Would recommend them and score them a perfect 10.
Ivan M.
Ivan M.
18:37 01 May 23
Great service from Roger and team! Would recommend for future moves!
Holly F.
Holly F.
18:11 26 Apr 23
I would never have anyone but Ward North American move me and my family, particularly Roger Suarez and crew! When you are one of his customers, he treats you like family. He treats your kids like his own. They take such good care of your goods, but also work so fast. They are incredible and I’ll spend the rest of my days recommending them to family and friends! A+++++++++++++++++++
Sumaira P.
Sumaira P.
20:03 19 Apr 23
Great customer service, on time and very efficient movers!
Lisareli A.
Lisareli A.
18:00 15 Apr 23
Very pleased with their service! All the guys were polite and professional. They were quick and made our move so seamless. Great communication from the crew leader Roger Suarez and his crew Edward Castillo and Ever Ernesto! Definitely recommend their services!
N S.
N S.
21:31 14 Apr 23
The movers were great as far as professional, friendliness and preparation for the move. Very well labored and asked questions beforehand . Very honest as well, I had a couple of my $5 bills and $1s were in my furniture and they brought it to my attention. Ever, Edward, and Roger were great!
Raven H
Raven H
19:31 13 Apr 23
I’ve had many relocations in the past. This crew was exceptional. Roger, Edward and Ever went above and beyond to make this process easy. This was an unexpected move and the team really supported me by starting in other rooms to allow me time to organize my personal items. They were very efficient and respectful. I really appreciate Roger Suarez leadership with his team and their efficiency to complete the task at hand.
david O.
david O.
17:56 12 Apr 23
High quality packing. Careful, quick moving. Excellent experience. Thanks Ward N.A.
Pete P.
Pete P.
17:19 10 Apr 23
Excellent long distance moving experience.
Xochitl A.
Xochitl A.
14:32 06 Apr 23
I’ve contracted Ward North America services twice now, it has been such a great experience having them taking care of my belongings, they are reliable, professional, great with communications, very helpful and trustworthy. I will continue using their services.
Erika W.
Erika W.
14:38 29 Mar 23
Had a great experience from start to finish!
John P.
John P.
14:54 27 Mar 23
alice P.
alice P.
14:47 27 Mar 23
Jim, Josh, Sally and Roman were all professional and helped make my move across country a smooth one!
Leslie B.
Leslie B.
14:49 23 Mar 23
We had a very good experience with Ward North American. They explained how everything would work, kept us informed all along the way, and followed up after the move.Jim answered my initial questions and explained everything I needed to know during the estimate.Joshua and Sally were my "go to" team for help during the move and checked in after to make sure everything went well.Luis, the driver, did a good job of organizing the loading and unloading crews and accommodating all my requests... for pickup and drop-off.Moving is a challenging process that can be stressful. I will definitely use Ward North American for my next move because they made the process much easier for us, and I feel confident that they will take care with our things as they did in this recent move.read more
Heidi T.
Heidi T.
15:22 22 Mar 23
I have moved over 14 times. Roger and his team (Houston, TX area) were the best I have had. They took amazing care with my belongings, they were efficient, friendly, and clearly communicated the entire process. I would absolutely recommend.
Tim S.
Tim S.
14:43 22 Mar 23
Extremely professional and friendly. Great job wrapping, packing, and shipping. Moved very fast, and made their delivery on time. Special thanks to Jim, Joshua, and Rafael, our team, who were clear with communication for a challenging move to NYC. Highly recommend.
myles W.
myles W.
02:50 19 Mar 23
Awesome crew! They treat your stuff like it’s theirs, take good care of it. They were quick and efficient. Will definitely use them again
Steven W.
Steven W.
16:38 17 Mar 23
Very professional and clean
Laura S.
Laura S.
18:34 16 Mar 23
From our salesperson Jim to our driver Michael and his staff everyone was professional, detailed, careful and friendly. This is one hard working team! The best move we’ve ever had. The support staff Sally and Josh were responsive, and efficient. Highly recommended.
hannah P.
hannah P.
17:57 09 Mar 23
George the driver was so professional and really paid close attention to detail and was so kind. Jim (James) was always attentive. Answered my calls right away and revised contracts within the same hour of speaking to me. Gave me really helpful advice and made me feel supported. Sally is the sweetest! I will recommend this company to everyone I know. Thank you.
tim R.
tim R.
01:00 07 Mar 23
Matt K.
Matt K.
17:04 24 Feb 23
Moving is a complex process and these folks made every step easier from my first call with James to unloading at the destination. Josh and Sally kept me informed on schedules and Rick, the driver, was courteous and took care of my mother's belongings. Overall, a great experience at a reasonable price.
Shraddhesh A.
Shraddhesh A.
02:57 24 Feb 23
Justin M.
Justin M.
16:07 20 Feb 23
Having had to use movers several times in my life this was by far the least stress free and easiest time I have had using movers. From Stacy doing the walk thru and to handling me over to Joshua and Sally who made sure I knew what was going on and getting all my answers and requests handled promptly and efficiently. The crews that handled the moves from Shawn at pickup to the crew that dropped my stuff at my house were all friendly and extremely professional. Will definitely be using this group... again for any moving needs.read more
Patti P.
Patti P.
20:05 10 Feb 23
Liz C.
Liz C.
22:25 01 Feb 23
We use them to pack us up in Austin TX, store our household goods for 3 months, and then deliver them to Southern California. Everything went like clockwork. We met Jim who came out and estimated everything, and sent his team to pack us up. They did a terrific job. Nothing was damaged on the move. Juan delivered everything to us, and even brought some things upstairs that we needed. Professional and at a good price!
Albert C.
Albert C.
22:17 28 Jan 23
Quoting was convenient and efficient. Price was reasonable. They packed up my items carefully and gave me extra boxes. Excellent moving service!
Alex U.
Alex U.
16:11 25 Jan 23
I’ve moved cross-country with my company with other moving suppliers. Ward NA movers were the best hands down and they treated our family like we were royalty! Exceptional care and attention to detail since this move was for my 87yr. old mother-in-law.
Bess K.
Bess K.
16:57 20 Jan 23
From beginning to end we were very impressed with the way Ward made our move their priority.
Mike S.
Mike S.
20:11 18 Jan 23
Dave and his moving crews in Austin and Denver did a fantastic job. Coordinators Josh and Sally were very professional and communicative throughout the entire process. Thanks again!
David G.
David G.
20:29 16 Jan 23
Keith, our driver was fantastic and professional. Nick, our sales rep was great to work with!
LINDA S.
LINDA S.
15:34 12 Jan 23
Team was very professional and explained everything clearly
H. Van J.
H. Van J.
16:13 11 Jan 23
The whole team is awesome. Everyone from Jared with the short notice contract to Nick working the logistics of our move -- very professional and efficient. Another huge thank you to Diana and Donna. I accidentally left my credit cards and check book which got packed. Donna opened every box in the area until we located the missing items. I'm very grateful and would recommend this company to anyone.
Sandra B.
Sandra B.
15:51 09 Jan 23
All arrived in great condition. Grandmother's 2 boxes of crystal and lamps,.furniture perfect.They even packed the mirror hangers so the mirrors could be rehung. This was across the country move. Both mother and daughter are very happy with this move.
Robert B.
Robert B.
15:14 09 Jan 23
Great move, we have moved commercially at least 10 times and this was one of the best, Joshua, Sally, and Wagner were great. Joshua did an excellent Job with the estimate and walk through, Sally did follow through excellent and Wagner took excellent care of our goods. Arriving timely and keeping us informed too.A great team,
Shun A.
Shun A.
18:11 01 Jan 23
Very professional and hard working people
Wayne B.
Wayne B.
18:18 29 Dec 22
Joseph the driver and the crew that came out with him were quick and efficient. Sally and Joshua made sure everything ran smoothly
R. Joseph B.
R. Joseph B.
23:01 27 Dec 22
I had an incredible experience with Ward North American - Austin/Round Rock. I moved from Texas to Maryland in October 2022, and going into it I was told by several people that interstate moves are always messy and it's nearly impossible to find a good moving company.In addition to the pressure of an interstate move, which is stressful even in the best situations, my 14 y/o dog unexpectedly passed away 3 weeks before the move. Going into this move, I was already emotionally distraught and... wasn't really prepared to handle all the logistics involved.I got incredibly lucky, because I wound up going with Ward's team to handle my move, and they could not have been more professional. Compared to the horror stories I'd heard from friends who had recently moved, my move was relatively stress free. When moving day came around, I was still a total mess but Ward's team took care of everything.Sally and Josh coordinated the move, and they were quick to respond when I had questions. There was a minor issue when the packers arrived the day before they were supposed to; Sally took care of it immediately. Instead of sending them back the next day, James and his 2 person crew handled both the pack-up and the move themselves.James was very communicative, explained everything I needed to know, and was incredibly thorough. The other 2 movers took out everything as James worked on packing up all my belongings. I was really surprised at how fast they worked, considering I had barely done anything to prepare for the move.Before they left, James and I exchanged cell phone numbers and he was in touch with me via text throughout the trip up to Maryland. James was actually able to deliver my belongings a day before I was quoted, which was a huge convenience. Every interaction with James made me less stressed about the move, because he came off as very capable and confident in himself and his crew.At my new home in Maryland, there were a couple of complications - my new apartment was up a steep flight of stairs, and the street was very narrow. James and crew had to transfer my stuff to a smaller truck before they could even arrive. When they arrived, it was just James and one other mover but they handled the delivery even faster than the pickup.All my friends warned me that when you do an interstate move, you should just expect that some of your things will be damaged and/or lost. I was really surprised that this hadn't happened on my move - all my items were accounted for and there wasn't a single bit of damage on anything. Everything was very thoroughly organized, which made unpacking very easy.The best part was that out of the 6 movers I contacted, Ward quoted me the lowest rate. However, the rate wasn't the deciding factor - out of all the companies I contacted, they had the best reviews, and that's what sold it for me.These folks were outstanding. If you are moving out of central Texas, I can't recommend this team highly enough - they were fantastic.read more
Alison Z.
Alison Z.
16:50 27 Dec 22
Best move experience we’ve ever had - and that’s coming from two Army brats who’ve continued to move every few years as adults too! Very professional and courteous. Super efficient too - they even finished ahead of schedule. Highly recommend!
Steven S.
Steven S.
16:43 22 Dec 22
Great experience with this mover. Joshua was very helpful in guiding me through the process and keeping me up to date with any ETAs and delays. The crews that helped pick up and deliver my stuff we very pleasant to deal with especially the crew that delivered who helped me locate the screws for my desk. Will refer to this mover for any potential future moves if possible.
Bhanu B.
Bhanu B.
23:20 16 Dec 22
Loading and delivery was on time. But for the small seepage of rain water the handling of items was good. On the whole a good experience.
Kathleen M.
Kathleen M.
17:09 15 Dec 22
From start to finish, great experience! Moving is awful, but they answered every question, returned every call and were very flexible. Robyn,Scarlet from office were great! Truck crew & Driver so nice, unpacking crew great too. Thanks for great service!
towanna S.
towanna S.
15:44 08 Dec 22
Dexin C.
Dexin C.
23:03 07 Dec 22
VINCENZO T.
VINCENZO T.
21:29 06 Dec 22
The experience started very well with Jim, when he came for the quote, very professional, a lot of experience and capable to make a tailored service estimate, advising for the next steps. The actual move was great, you could see the movers had experience, attentive to my requests, took great care of my belongings when wrapping and moving around the house, making sure no damage in the houses we were moving from and to. This is my 4th move and for sure the best so far, thanks!
Tanya E.
Tanya E.
20:12 06 Dec 22
Jimmy C.
Jimmy C.
18:23 04 Dec 22
James B.
James B.
15:38 03 Dec 22
Julie F.
Julie F.
18:01 02 Dec 22
Pete C.
Pete C.
02:50 17 Nov 22
Ward North American just finished moving our household from San Antonio to Cave Creek Arizona. Jaden did the inventory and provided us with a fair price; Nick coordinated the process and Carlos and his crew packed and moved our stuff to our new home in Az. Everyone at Ward North American from planning and coordination and the actual move was professional and went out of their way to ensure our satisfaction. Thanks everyone for a job well done. We definitely would recommend Ward North American... for interstate travel; you’re going to love them.Pete Chavolread more
Larry L.
Larry L.
12:43 11 Nov 22
Marjorie R.
Marjorie R.
20:13 08 Nov 22
chris R.
chris R.
05:21 05 Nov 22
I do service calls (mechanic work )for this company and always has payment ready when I am done
Judith S.
Judith S.
21:04 01 Nov 22
From the estimate, to packing and moving, to delivery, every employee I had contact with was professional, knowledgeable, and courteous. They treated my belongings with great care. Would definitely use these folks again. Not one complaint.
Paul T.
Paul T.
14:20 28 Oct 22
Greg F.
Greg F.
21:03 26 Oct 22
Great communication very good staff very pleased
Karana M. P.
Karana M. P.
02:39 22 Oct 22
Thank you, for the three gentlemen that moved me into my new location in DFW. They were professional, friendly, and efficient. I am very happy with their service. Thank you, again.
Doug H.
Doug H.
17:08 17 Oct 22
CLC S.
CLC S.
00:00 06 Oct 22
Joy D.
Joy D.
21:14 05 Oct 22
The team were professional, efficient and careful with my belongings. Easy to work with.
J M.
J M.
15:16 05 Oct 22
Charles H.
Charles H.
18:51 02 Oct 22
Reservation made with just 2 weeks notice. Crew and truck arrived on time and ready to go. Randy and his whole crew were polite, professional, helpful and hard workers. All items were carefully packed and arrived across the country complete and undamaged. Randy made regular contact to provide updated delivery date and times, arrived within the time frame specified, and his crew quickly and skillfully offloaded our items, put them where we asked, assembled things that needed it, and were on... their way. I don't plan on moving again any time soon, but if I do, or if someone asks I'd recommend these guys in a heartbeat.read more
BlueThe D.
BlueThe D.
23:25 28 Sep 22
The team who moved us were very friendly and incredibly accommodating. They were extremely good at their jobs. I would definitely use them again. The manager who facilitated our move was extremely helpful as well.
Richard R.
Richard R.
19:44 27 Sep 22
Ward was very professional and helped us move from a storage unit to our new house.
JR M.
JR M.
21:33 26 Sep 22
Ray V.
Ray V.
17:41 26 Sep 22
Experience professionals and great coordination. They have made our interstate move very easy and they are great value for the price. They care about your personal belongings, delicate household items, and made suggestions on how to make our move practical and easy.Starting from Jaden and Nick to Donna and Fernando, they were all great to work with during this trying episode in our lives.Ray V
Maha P.
Maha P.
21:04 16 Sep 22
Our staff has been in their storage in San Antonio for over 30 years. Over the years they have been responsive and took a good care of our stuff. Few times we had to go into their facilities and get rid of items and they were very helpful.We finally decided to move our staff from San Antonio as we returned back to US from overseas, the team was extremely helpful in scheduling the delivery. The Truck driver was very professional calling and texting to let me know of the arrival time. He and... the team arrived on time and they were very professional and worked hard to store our stuff into another storage unit in VA. My husband and I had a very pleasant experience much better than what I was anticipating or expecting. I would recommend the company and the team. Thank you very much for making our experience pleasant and smooth considering we have close to 12000 Lbs.read more
Vincent C.
Vincent C.
14:50 15 Sep 22
Whittney W.
Whittney W.
13:10 13 Sep 22
The quality of service hands down is the best 👌
Craig N.
Craig N.
17:43 07 Sep 22
Best movers I ever moved with! They were on time and kept everything safe secure with my move across country! Highly recommend and plan on using again in the future.
phillip N.
phillip N.
20:08 25 Aug 22
Roxcy M.
Roxcy M.
17:27 22 Aug 22
HWS H.
HWS H.
16:31 22 Aug 22
Alan M.
Alan M.
19:00 16 Aug 22
From planning to scheduling , to packing, loading and unloading, it was extremely professional and well organized. They definitely are as good as their ratings suggest
Michael
Michael
15:28 11 Aug 22
Carlos did great in making sure we were taken care of. Delivery went well. Thank you!
Carlos Miranda G.
Carlos Miranda G.
14:29 10 Aug 22
I work for this company good company to work for good people always willing to help you out
Tamara M.
Tamara M.
03:35 10 Aug 22
The guys that packed and moved us were so kind, hard-working, and professional. They were fast and very respectful of my home and belongings! Thank you Ward North American for a great moving experience!
Carlos S.
Carlos S.
23:26 06 Aug 22
James and his crew were beyond professional. He consistently made sure our needs were met, was proactive in the packing and unpacking process, which made the whole affair very efficient. His demeanor was courteous and respectful; he was mindful of the inherent value of items and took extra steps to take care of them. For example, he recognized a desktop as having been custom built and packed it with extra paper in its own box to prevent any damage.I have done four military moves now and this... is the first where nothing was lost or damaged. It was also the first where I had consistent contact with James.My home was secured from point A to point B, and it was one less thing to worry about.read more
Jennifer S.
Jennifer S.
20:40 29 Jul 22
elouise S.
elouise S.
12:52 27 Jul 22
Receiving staff was very friendly, was unloaded in like 10 mins or less
Jennifer W.
Jennifer W.
20:11 11 Jul 22
I would give them 3.5 stars. I engaged North American based on my relocation experience in 2017. I had a great experience back then. Unfortunately, I was disappointed this time: 1) did not meet the delivery window and 2) several damages to my household goods/furniture (e.g., floor lamp was broken, back panel of the armoire was broken, head board legs were broken, etc.). The driver who delivered the household goods to my new residence noticed the damages, he glued the head board so that I could... have a bed to sleep on.However, I did have a good move coordinator who helped me through the end-to-end process and an efficient claim team.read more
Jeff H.
Jeff H.
15:39 09 Jul 22
Outstanding experience from office to support to kind & professional moving team on both ends of the move.
Jen A.
Jen A.
22:36 01 Jul 22
Every single team member did such a great job with our move. They were fast and efficient as well as very thorough in packing our belongings. The price was also very reasonable and it was great to rely on them. They were also very flexible with us, we had to change our move date a couple times and they were patient and went the extra mile to find crew members that could be available to move us.
Jeff B.
Jeff B.
19:01 01 Jul 22
Great experience all around. Thanks so much.
John R.
John R.
17:47 30 Jun 22
Everything went as planned and the driver, Justin, is a professional through and through!!!!
Eliel R.
Eliel R.
23:17 29 Jun 22
Nicole B.
Nicole B.
14:50 22 Jun 22
This was the smoothest move I have ever done. Jim the estimator was amazing and thorough. Katherine checked in on everything periodically and was super helpful. Our movers Larry and Erik were great guys and did everything quickly and efficiently while also doing it well. I have moved several times in my life, and this was by far the best experience.
clauda paganin N.
clauda paganin N.
18:47 20 Jun 22
We have been moving a lot of times in our lives with and without moving companies. Overseas and in the country. Adam, our driver from Ward North American was the best by far. Superb service. Moving is always stress, but Adam S.helped us to make it a lot less stressful. Thank you for the great job
KevM
KevM
01:06 20 Jun 22
Rickey W.
Rickey W.
23:00 17 Jun 22
Mark F.
Mark F.
23:00 16 Jun 22
Moving can be very stressful! So thankful this team was who helped us move. They made it as smooth and stress free as possible. Highly recommend them!
Julia S.
Julia S.
01:45 15 Jun 22
Thank you, Ward North American for making my move so stress free and EASY! Robert and his partner (James if I’m not mistaken) were quick, professional and polite and they really soothed my nerves that were frazzled at the thought of my possessions being loaded up to be moved to the other side of the US. A million thanks for A+++ service!
Derek C.
Derek C.
14:31 12 Jun 22
Took care packing and moving belongings. Timely and hard working.
luis
luis
04:04 02 Jun 22
Clay S.
Clay S.
19:35 24 May 22
They were amazing. Highly recommend.
Indio Isudaga G.
Indio Isudaga G.
12:36 24 May 22
My place of employment.
Linda S.
Linda S.
19:14 17 May 22
We had a great move out and into storage. Our packers were wonderful. Zeke and Batman were great loading with the crew the following day. Very professional.
lisa P.
lisa P.
19:13 12 May 22
Lawrence P.
Lawrence P.
16:35 08 May 22
Jami P.
Jami P.
15:09 06 May 22
The guys were fabulous!!! Not one item was damaged and the price I was quoted was the price I paid. No surprise charges!!!
karthikeyan m
karthikeyan m
19:58 05 May 22
I recently used Ward North American team for my move from Austin to North Carolina. They provided an exceptional service from inventory, quote , disassembling the furniture, packaging and Until delivery.Everything was as promised and on time. Would recommend it to anyone who is looking for a perfect and stress free move.Special shout out to Sally and Jim for being so detailed in every step.
Icebreaker C.
Icebreaker C.
17:34 05 May 22
kenneth M.
kenneth M.
18:57 04 May 22
Cynthia D.
Cynthia D.
19:58 02 May 22
Great company and we had a great driver/controller of packing. The people they brought to load as well as unload were fantastic. They had someone the very next day put up my piano. Everything looked great so far in unpacking. They were quick to respond to calls and answered all my questions. Would defiantly use them again. This move was from Texas to Florida.
Todd S.
Todd S.
12:51 30 Apr 22
amir A.
amir A.
01:01 22 Apr 22
Keep going guys
Steve B.
Steve B.
16:07 13 Apr 22
Our Driver Mario was absolutely the best, from packing to delivery. He took absolute professional care for our items and worked with us when offloading our items. I would highly recommend Mario as your driver.
Luis A.
Luis A.
00:22 02 Apr 22
Ma Hila's Heart P.
Ma Hila's Heart P.
23:50 31 Mar 22
On a short notice, this amazing moving company was able to not only schedule my move in, but provided over the top incredible service. FIRST: When scheduling, management of this moving company efficiently and quickly were able to schedule my move on the day and time I requested. SECOND: The movers that came out today were very professional and kind and courteous, always asking questions when unsure about what went where, etc. It was obvious that they cared about their work. Being in... the service industry for decades, I know exceptional service when I see it. Congratulations, leadership at Ward North American in San Antonio! Bravo....read more
chuck B.
chuck B.
21:23 25 Mar 22
Ward North American-Houston kept us informed ahead of moving day. Our crew was on time, efficient and organized without being in a rush. They were very patient and and courteous. Difficult to see how the move, from packing thru unloading and set up coupled have gone more smoothly. No hesitation in recommending these folks.
David J.
David J.
22:42 23 Mar 22
Ward provided the best service I have ever experienced. Thanks to driver Shawn and his helpers my load was loaded and delivered without any problems. Will use Ward again whenever I need to move my goods again. Thanks!!!
ebitt7 E.
ebitt7 E.
13:50 23 Mar 22
I had a great moving experience with North American. Randy was awesome. He has lots of experience and was professional. He took great care of my things, was efficient in load/unload, and got my things to my destination across the country faster than expected. I highly recommend Randy.
Douglas H.
Douglas H.
13:31 22 Mar 22
Janet K.
Janet K.
02:46 17 Mar 22
M J
M J
15:01 14 Mar 22
It was a great experience with Ward North American. The entire process went well from start to finish. The moving crew was awesome. Very helpful and professional. Would definitely recommend Ward !
A J
A J
16:29 28 Feb 22
Smooth and flawless move! Highly recommend! We received prompt, thorough customer service from Paty and her team. Our driver, John, was friendly, efficient, and treated our belongings with immense care. We are so thrilled with this service and will look to Ward North American for any future moves. If you need a professional full-service move, look no further because Ward is the real deal! 😊
Steven M.
Steven M.
00:44 27 Feb 22
Our driver Alex and the crews at both ends of the move were very courteous and professional. They helped make our move as stress free as possible.
Ravichandraj S.
Ravichandraj S.
15:33 15 Feb 22
Vinay K.
Vinay K.
15:41 14 Feb 22
Phil Kirk and his team were exemplary from start to finish. They did everything they could to make our move stress free. All our goods were packed with the utmost care and delivered to our new location without a single damage. I highly recommend Phil and his team to anyone looking for relocation services.
Mark S.
Mark S.
23:29 09 Feb 22
Jim and Sally are great. Could not be happier choosing Ward North American
Sonal D.
Sonal D.
17:51 01 Feb 22
Traci S.
Traci S.
16:09 31 Jan 22
I have been professionally moved several times. Before this, I never got to pick who moved us due to it being arranged by employers. The estimate process as well as the entire moving process was the best I have had. Nick (estimator) and Ozzy (driver) and team were the ultimate professionals and I appreciate their service greatly. The young lady who packed my kitchen did a great job too. I was highly concerned about bar/wine glasses. Not one item was broken/cracked. I would have given... Ward 5 stars, but there was some confusion/disconnect with the office staff. (They had either entered my origin and destination as the same address or not entered a destination address.) I moved from TX to AZ so this caused confusion for the appliance hook up. Also, the office staff was not as focused on customer service as the rest of the folks I interacted with. Overall a good experience.read more
Suzanne D.
Suzanne D.
19:54 26 Jan 22
Sylvia G.
Sylvia G.
22:23 24 Jan 22
Very nice and organized
Sylvia G.
Sylvia G.
22:21 24 Jan 22
Awesome
Chris R.
Chris R.
18:40 24 Jan 22
Erick Alexander O.
Erick Alexander O.
19:21 17 Jan 22
Have been using ward for years through my company. Made a personal move and trusted no one but Ward to do it. Always reliable!
Amir A.
Amir A.
20:05 16 Jan 22
Is little slow but professional
amir A.
amir A.
00:09 14 Jan 22
Is ok but be careful with lady on front desk...
Michele O.
Michele O.
20:07 13 Jan 22
Moving can be very stressful, especially across the country. Ward North American made it easy. The driver ( Vinny) assigned to our move was amazing! He has 40 years of experience and was great every step on the way. We also had an amazing crew that packed us up, Steve, Chris and Raul were the best. All of them were very professional. They were courteous and a pleasure to be around.Vinny was also great with the timely arrival at the new house and the unload. The team he had to work it... was very professional, too. I highly recommend this companyread more
Robyn J.
Robyn J.
16:46 12 Jan 22
Kirk F.
Kirk F.
19:16 11 Jan 22
Moved from Texas to Illinois. Packers and movers were on time and very professional. Our truck driver was very customer focused leaving no question unanswered and no vagueness in any response. Couldn't have gone better.
Jimmy T.
Jimmy T.
16:23 01 Jan 22
Very friendly and professionalSean and Brendan were both extremely friendly and efficient with our move. I would highly recommend them to everyone.
JuanC17 P.
JuanC17 P.
00:26 29 Dec 21
Scott L.
Scott L.
21:31 28 Dec 21
Mitchell C.
Mitchell C.
23:06 24 Dec 21
J H
J H
19:31 23 Dec 21
Excellent service on my long distance move! Very competitive pricing too! Thanks so much!
michael R.
michael R.
22:30 20 Dec 21
Good service, on time delivery
Nancy K.
Nancy K.
12:06 17 Dec 21
I contacted 3 major movers for my move from Dallas to Pittsburgh. Ward North American was the only one that responded. They kept me updated throughout my move. Both the loading crew and the unloading crew were friendly and professional. I will use Ward NA for all of my future moves, whether cross-country or local.
Scott M.
Scott M.
16:08 13 Dec 21
Just finished a full moving project with Ward from Austin to Nashville and can’t say enough great things. Excellent service from the initial scoping to final delivery. The whole team was wonderful and I would recommend the Ward team to anyone facing a new move.
BKNY75
BKNY75
14:17 13 Dec 21
Mike
Mike
23:03 10 Dec 21
Nice employees
James S.
James S.
22:19 10 Dec 21
Amazingly positive experience
Aldair R.
Aldair R.
17:07 06 Dec 21
very Good👌⭐⭐⭐⭐⭐
Marcus E.
Marcus E.
15:54 01 Dec 21
This was our first time hiring professional movers, and I must say that if we ever move again, I am going back to Ward for their services! They took the time to carefully wrap all of our items and make sure that everything safely got to our new location in one piece. The ENTIRE crew were very humble, helpful and professional. Hands down, great experience with Ward and highly recommend.
Steve B.
Steve B.
16:29 29 Nov 21
The movers were on time, professional, and took great care with our possessions. unloading was quick and easy. Paperwork and inventory were handled properly. From dispatch to final delivery, communication was great.
John L.
John L.
04:31 24 Nov 21
This was a great experience. The movers were friendly, careful, efficient, and accommodating. And the price was very reasonable.
Jim C R.
Jim C R.
19:55 23 Nov 21
A great crew that were punctual, but more importantly, they took exceptional care of our furniture and possessions. We could have not imagined a better crew. Also they were very friendly, personable, and efficient.A wonderful experience that made the entire moving process a pleasure.
Teri R.
Teri R.
19:21 23 Nov 21
Ward North American has moved us twice in the past several years. Their moving teams are fabulous. They pack quickly and efficiently. Zero damage upon arrival. The drivers are great, especially Rick. I highly recommend Ward for your move!
NANCY A.
NANCY A.
21:14 22 Nov 21
They were honest and professional. We had a big job but never a complaint.
JARDONA W.
JARDONA W.
15:35 22 Nov 21
The Adams F.
The Adams F.
23:23 12 Nov 21
Amaaaaaaazing!
super M.
super M.
23:20 10 Nov 21
Timmy W.
Timmy W.
15:25 10 Nov 21
Jamie J.
Jamie J.
20:01 14 Oct 21
I moved with Ward North via a relocation. They were the best part of my move, being very responsive and did a great job packing and moving our items.
Sylvana O.
Sylvana O.
19:19 14 Oct 21
I was more than satisfied with the service I received from Ward North American - Garland.When the movers arrived, conditions were less than favorable, as there was already another van line unloading at the address. But Kelley immediately began unloading. The space he was allotted was small but he did an excellent job of utilizing what was there. Again, Kelley was great. He knows his business and it shows.
Chris H.
Chris H.
22:09 13 Oct 21
Heather L.
Heather L.
14:52 13 Oct 21
Communication was great, and everything went very smoothly. The driver, Frank, was outstanding— professional, friendly & very prompt. Unlike some of the horror stories I have heard from friends that recently used other moving companies, this was an OUTSTANDING experience from start to finish.
james F.
james F.
22:39 08 Oct 21
The prep for the move was great. The packing crew did an exceptional and expeditious job. The moving crew loaded my belongings professionally and quickly. The driver, Jimmy, got my shipment from San Antonio, Texas, to Fresno, California, in five days. The only problem I had was with unpacking my belongings. Unpacking is expected to occur after one week of the delivery of my goods. The moving coordinator did help me with getting my unpacking of property as soon as she was able. I would use this... company again, should I decide to move.read more
Dennis M.
Dennis M.
18:33 27 Sep 21
Emily M.
Emily M.
16:56 27 Sep 21
Candice S.
Candice S.
15:21 20 Sep 21
Anthony (Toni), Rocio, and their crew were EXCEPTIONAL! If I could give 100 stars I would! From the beginning, Toni was pumped to get moving, kept a positive attitude throughout the whole process and kept his team motivated. This crew NEVER stopped moving. They were efficient, careful with my items and courteous.The crew wrapped and packed everything carefully, disassembled furniture, while Rocio inventoried EVERYTHING from my dresser to my broom. Toni, then arranged it carefully in the truck... and was drenched with sweat by the end, but still walked up and down the truck ramp with a smile. They didn’t question one item that I wanted to take, but professionally packed it up and moved on. They were thoughtful enough to make sure I had my coffee and personal items left out that I would be needing in the morning and to take with me on my trip. These are the little things that matter 🙂 When they finished packing everything, the blew out the garage and cleaned up all of the extra packing tape, boxes and materials. Not once did I feel they were in a rush to leave. Toni must have asked 10 times if he could do anything else before he was on his way. The best feeling was that I knew they would be transporting my items and they too would be delivering them to my new home. I knew my items were in good hands.Upon delivery of the items, we had developed such a rapport that I felt like family was coming to see our new place! Once again, they had a wonderful crew they knew in Colorado to help them. Rocio and Toni just know how to pick hardworking, kind people. They were on time and ready to get started! I don’t know how they do this hard work, but you can tell THEY LOVE WHAT THEY DO.With my husband already back to work, I was here with my 2 year old daughter that does not stop moving. Rocio immediately jumped right in and helped me throughout the day with her. I wouldn’t have made it through the day without Grandma RoRo (which is the name my daughter created for her in such a short time). Her help allowed me to show the movers where I wanted the furniture and items. It was HUGE. She was so sweet with my daughter and I will always be grateful for her help that day. Moving all in itself is very emotional and stressful and adding a toddler to the mix only makes things harder. Rocio made this day smooth and possible for us. She must have done 30 laps around the townhome with my daughter, then rocked her to sleep!!!!!!!!!! Talk about going ABOVE AND BEYOND.Meanwhile, Toni is keeping his crew motivated and any requests that I made were accepted without any hesitancy. For example, the crew had unloaded a lot of stuff into the garage because we downsized significantly and no where else to put it. I asked Toni if they could clear a place for one car and he responded: “Absolutely, not a problem.” He then spent hours rearranging and configuring these boxes and furniture in the garage to create a space for the car. He did this himself! When he was done- I couldn’t believe it.After the crew left and it was just Rocio and Toni, Toni then continued to help rearrange furniture, telling me he could do this all day! I pretty much had to tell him to go and take a break that he did enough and way too much! He has such an eye for decorating and the arrangement of furniture that he really helped the place become a home.Our experience with these movers exceeded my expectations. It is hard to find hardworking and kind people that you trust. This group is the full package. I can't thank them enough! Keep doing what you are doing!read more
Josh W.
Josh W.
17:32 08 Sep 21
Eric F.
Eric F.
03:20 04 Sep 21
Ward North America handled my move from Houston to Northwest Arkansas and did a fabulous job. We ended up having to change our move date a number of times due to home construction delays and they were very accommodating and empathetic. The driver Irvin (spelling?) and his crew did a wonderful job. They communicated with us well, showed up on time and took good care of our items. Great experience overall and highly recommend.
Theresa W.
Theresa W.
16:19 03 Sep 21
The team, from initial assessment through the packing and loading, were tremendous and exceeded my expectations! I was given a recommendation for the business and would not hesitate to pass on a recommendation to others! Thank you for the positive experience!
Farron K.
Farron K.
22:33 25 Aug 21
We had Ward North American Van Lines move us from Texas to Arizona. Every employee we came in contact with was courteous, efficient and helpful. We are so grateful to all who we had for our move. Thank you one and all.
Donald J.
Donald J.
00:00 24 Aug 21
Excellent professional service from start to finish! Thanks Ward North American!
Seth F.
Seth F.
14:11 20 Aug 21
Movers did an excellent job. They were quick, careful and neat as they worked.
John K.
John K.
20:19 19 Aug 21
They were really great as far as pick up crating delivery and setupWould highly recommend them
Lane H.
Lane H.
16:04 19 Aug 21
They gave accurate and fair assessments of time and money, showed up when and where they said they would, kept us informed, and were completely professional throughout.
Albert A.
Albert A.
04:36 01 Aug 21
Marilyn J.
Marilyn J.
22:23 31 Jul 21
Demarre M.
Demarre M.
16:56 29 Jul 21
Ward North American is an All Pro organization! I hired this moving company for a 1200 mile move. I was totally satisfied wih every employee who assisted in cooordinating the move and the emplyees who facilitated the move. Dave, the driver who supervised the packing and unpacking, was awesome.Thank you Ward North American!
Sharyn D.
Sharyn D.
14:57 27 Jul 21
Amy B.
Amy B.
14:48 23 Jul 21
Moving no matter how big or small the job is very stressful even under the best circumstances. I was extremely satisfied with every single aspect of my experience with Ward North American from the smallest details to the largest obstacles. I highly recommend choosing them to make your move easier including their packing services.
Maureen F.
Maureen F.
17:45 16 Jul 21
Good experience overall.....Crew very careful and nice. All went well at pick up and drop off.Tami in office very responsive and helpful.I highly recommend this company!!!
Erin P.
Erin P.
20:04 12 Jul 21
The entire team was very professional and helpful during my move. I appreciated their willingness to answer all my questions, the thorough job of packing, and the efficient way all of my things were delivered. Highly recommend!
Elliot E.
Elliot E.
00:28 01 Jul 21
WORK WORK WORK
Nick M.
Nick M.
19:28 29 Jun 21
Bill S.
Bill S.
02:29 15 Jun 21
eva joy E.
eva joy E.
20:06 08 Jun 21
Kelly C.
Kelly C.
20:55 02 Jun 21
I’m halfway through my move. I had a team, led by Andy (who is fantastic!) pack and move me from Chicago into storage in Houston while I’m having a new home built.Every single person on the crew over 4 days just had incredible attitudes and were very hard working!I’ve moved many times, and this crew was exceptional. Hoping I get the same guys when my house is finished!
Keith P.
Keith P.
00:51 28 May 21
Elizabeth W.
Elizabeth W.
15:07 25 May 21
Rebecca T.
Rebecca T.
19:11 24 May 21
Andy and his crew were great, as was our coordinator Jennifer. We move out of state every couple years and always prefer to use Ward.
James H.
James H.
15:42 06 May 21
Jessica M.
Jessica M.
13:17 06 May 21
Very professional, friendly crews. Punctual and great at communicating all aspects of the process.
Michael T.
Michael T.
21:48 05 May 21
RK S.
RK S.
14:54 26 Apr 21
The services of Ward North American were very timely and complete. The driver (Carlos) showed up on schedule at both origin and destination and kept us well informed. Both our estimator (Jaden)and move coordinator (Elizabeth) were thorough and professional. The unpacking crew in NC were great and went "beyond the call." The packing crew in Texas was generally very good. However, their improper packing of an antique roll-top desk and antique spindle-leg table resulted in significant damage.... Overall, on a scale of 1 to 10 (10 being the best) we would give everyone a 10 except for the packing crew which would probably deserve only a 8.read more
Judy H.
Judy H.
02:26 22 Apr 21
Ward North American provided moving services for my household items. I was very pleased as they were very efficient and professional. They handled my items well and securely wrapped all furniture. Overall, excellent services.
Sandra J.
Sandra J.
14:49 17 Apr 21
I've moved many times while I was in the Army, but none compare to this experience. Mark, Tami and Antonio are THE BEST! From the initial pleasant walk-through of my apartment with Mark and all of his great advice for preparing to move, Tami's abundance of patience and professionalism with all of my issues and changes, Antonio's easy-going, professional and quick packing... I'LL NEVER CHOOSE ANYONE ELSE IF NEEDED!! The best part was the delivery of my things to my new address. On time,... professional, good-natured, quick and...NOTHING MISSING OR BROKEN!! Save yourself the headache and choose WARD! They won't let you down. THAT'S A FACT!! Thanks and many blessings to Mark, Tami and Antonio! I greatly appreciate each of you.read more
Crystal H H.
Crystal H H.
19:26 16 Apr 21
Great people
Susan C.
Susan C.
17:59 02 Apr 21
Ward is a great move partner. Accurate estimate; responsive to my needs and preferences, and very well-organized. Every item they packed was in perfect condition when I unpacked. The thing I like best about them is that they were super efficient and made haste to get my furniture to me in my new home. Great people. Great value.
Rocio J.
Rocio J.
00:10 01 Apr 21
I am speechless at the hand they gave my neighbor. She lost her husband unexpectedly and her landlord said they had to move because he was selling the house they were in. Without hesitation, Ward sent a crew and truck to help her with her move!! What a blessing!! Thank you so much for blessing my neighbor this way!! God bless you all!
Kenneth E.
Kenneth E.
16:44 31 Mar 21
Tim R.
Tim R.
13:56 30 Mar 21
Russell P.
Russell P.
19:06 18 Mar 21
Katherine M.
Katherine M.
05:00 17 Mar 21
Our driver, who loaded the truck and drove it more than 2,000 miles to our new home, did a fantastic job. Careful, attentive, and friendly, he stayed in touch with me along the drive, unloaded quickly and carefully. Our things arrived in great shape. Excellent service and fair price. Highly recommend!
Christie K.
Christie K.
02:31 12 Mar 21
Great company made my move way easier!
Chad B.
Chad B.
15:40 11 Mar 21
Francis A.
Francis A.
20:06 01 Mar 21
Great communication both prior to pick up and prior to delivery. The driver, Wayne, and his crew took great care of my furniture. They were awesome.
TALEA A.
TALEA A.
17:19 03 Feb 21
They were great workers. I highly recommend them for any kind of move you need. They were extremely helpful and professional at all times. The only thing they don’t do is pack things for you which was fine for us we already had everything pre packed. Highly Recommend!!!!
Brittany M.
Brittany M.
18:50 02 Feb 21
The team we worked with was out of San Antonio and they were awesome! We were moving an entire office building and they knocked it out of the park the entire time. They worked together so well. We will certainly hire Ward North American if we have future moves.
anthony O.
anthony O.
17:29 02 Feb 21
Hispanic C.
Hispanic C.
18:00 28 Jan 21
We had a fantastic experience with Ward North American with our office move! They helped take care of everything, from the packing to the move and putting excess items into storage. Communication with Enrique was excellent and timely from beginning to end, and Gerald and the moving team were professional and efficient. The entire process was smooth and painless and we look forward to working with Ward again the next time we move!
Kyle B.
Kyle B.
17:50 16 Jan 21
Cynthia W.
Cynthia W.
16:32 14 Jan 21
Wishkalide P.
Wishkalide P.
17:13 30 Dec 20
Vince
Vince
19:02 29 Dec 20
I expected a door to door move on the dates requested and I received what I requested.
Andy C.
Andy C.
17:57 17 Dec 20
David B.
David B.
21:00 09 Dec 20
Charles Z.
Charles Z.
00:18 08 Dec 20
Willie, James, and Rafael helped out with my PCS move. They were fast, careful, polite; this has to be the easiest move I have done in the last 8 years. Thank you!
Sarah K.
Sarah K.
23:46 26 Nov 20
There were many miscommunications between their home office and the movers- for instance we ordered three TV boxes at the initial walkthrough, and the movers only showed up with one. They also took apart our furniture and did not put them in a marked box, so we’ll have to completely unpack to find integral items. The movers were fantastic, but the company policies and procedures leave much to be desired particularly in a long distance move.
Eric M.
Eric M.
23:23 24 Nov 20
Great service at both ends of move from Texas to Florida. On time, quality packing/unpacking and early delivery. Price as quoted with no adjustments.
Monica M.
Monica M.
20:31 12 Nov 20
Wes and Sam were amazing. They got here I was losing my mind and they took care of everything. They had to take apart some furniture to move is and not a scratch!!! I LOVE this company. Everyone there has been awesome!!!
Mike P.
Mike P.
14:20 04 Nov 20
David L.
David L.
18:20 29 Oct 20
Robert B.
Robert B.
20:07 16 Oct 20
By far the easiest move I’ve ever had to make, from my end, because these folks packed and delivered all my items for an in-state move three hours away within 48 hours. Great, great services. I can’t begin to thank them enough!
Randall K.
Randall K.
02:44 15 Oct 20
Very good service. Took time to explain everything in detail. Were very timely. All my goods showed up in great shape.
Hannah E.
Hannah E.
14:41 02 Oct 20
beverly L.
beverly L.
21:11 23 Sep 20
They did a Professional Job from the beginning to the end the Driver Mr Reinaldo Perez went above and beyond his duties to make the delivery of my Move go Smoothly. He showed his expertise by knowing what to do and how to do his job well. The Helper I think his name is Greg he really did a good job unloading the truck and packing it up in the storage shedMost of all Tammy was the one who stayed in touch and did a great job of keeping me informed made my paperwork go smooth. Mr Mark English... wonderful man did a great job. Including the staff who loaded up my stuff at Fort Hood they were awesomeread more
Megan H.
Megan H.
15:36 21 Sep 20
This team was responsible, professional, polite and by far the best value I found. They were safe and respected the current health standards. All of belongings arrived on time and in great shape. I would use these guys again anytime.
Michael K.
Michael K.
17:43 12 Sep 20
L G.
L G.
21:16 04 Sep 20
The two men who moved my items into my home were very professional and nice. They were on time, efficient, hard working and polite. They handled my items with care and respect. They were clean and careful. They were great !!
Tyler B.
Tyler B.
15:10 31 Aug 20
Very friendly, professional, and courteous. Walid did a fantastic job of coordinating the loaders & un-loaders, and he was right on time for the pickup and delivery of our items. No items were damaged, and everything was accounted for. I would absolutely use this moving service again if I needed to move across country.
Gern B.
Gern B.
22:58 27 Aug 20
Kristi H.
Kristi H.
22:56 24 Aug 20
My crew, headed by Roger Cervantes, was excellent. They went out of their way to help me. They had genuine concern for the safety of my items. If I were moving again, I would ask for this crew specifically. Thanks for all your hard work.
S C.
S C.
23:12 20 Aug 20
On time and professional services. Friendly staff. All of my belongings and vehicles arrived safely.
Don S.
Don S.
20:34 15 Aug 20
This is the third time I have used Ward North American to move household items. They are consistent in taking care not to damage items, are very professional, courteous and communicate timely. I would not use anyone else.
Eric B.
Eric B.
18:21 11 Aug 20
Best moving company around!
Luis R.
Luis R.
22:17 21 Jul 20
We greatly appreciate the entire team at Ward North American - from their relocation consultant utilizing technology to survey our house to provide us with an estimate, the move coordinator checking in with us pre-during-post move, to the incredible movers both in Austin and San Antonio who took all the necessary precautions not only for our homes, but for the safety of our health by using face masks throughout the entire process. It can always be stressful moving between cities, however, it... can be even more stressful to move during a pandemic - but, the team at Ward were superb throughout the entire process, and my family and I Thank You.read more
Kirsten S.
Kirsten S.
14:53 17 Jul 20
Amazing crew! Joey, Maddie, Michael and Matthew were quick and friendly. They showed up on time and worked hard to get my house packed. Erika was so sweet and accommodating in helping me organize what was being packed and Elizabeth was responsive to every call i made regarding the delivery date. I could not have asked for a better experience on this "last minute" move. With this pandemic, it is hard to find happy, friendly people - Ward has a gem of a crew and should be commended for the... professionalism and friendliness of their entire staff! I will be using them for any moves that come up!read more
Jeff B.
Jeff B.
19:57 13 Jul 20
The delivery driver was awesome friendly on time communicated well very professional
Dylan M.
Dylan M.
13:23 10 Jul 20
Great quality move from start to finish. Cassandra our coordinator was phenomenal in helping us get everything lined out. Crews on both ends were great as well. Highly recommend.
Maureen M
Maureen M
22:29 09 Jul 20
Highly recommend!
Mary
Mary
20:41 09 Jul 20
We made a cross country move and Ward North America provided outstanding service beginning with our sales person (Jim Swan), inside person (Scarlett Mayberry) and drivers on the loading end (Texas) as well as the team who delivered (Illinois). We also used the storage facility for two months. EVERYONE was professional, efficient and courteous. The whole process was easy and flawless, and less expensive than other moving options we looked into. I highly recommend Ward North America!
Chequita G.
Chequita G.
15:13 09 Jul 20
They were absolutely amazing, very understanding, fast, accommodating, and great people. I would highly recommend using their service.
Angie H.
Angie H.
19:02 29 Jun 20
Armando and his crew were AMAZING! This is our first move out of state and is was so stress free with these guys!! Packed us up and unpacked us! Absolutely no damage to anything!! If we do move again we will use these guys!! Very professional and super friendly guys!! From working with the office to the movers we received excellent service!!
Robert “Rob” L.
Robert “Rob” L.
16:11 26 Jun 20
The crew was friendly and very professional.
Kim K.
Kim K.
18:07 16 Jun 20
This is the second time I have used Ward North American to move and am completely impressed! I will never use another company! Movers are professional, courteous and careful!
Rebecca A.
Rebecca A.
23:28 13 Jun 20
Shannon “SS” S.
Shannon “SS” S.
18:26 10 Jun 20
The company was fabulous from the estimate, to the packing crew, to the movers. They moved us from Texas to Florida, loaded our belongings last Weds and delivered to us Tuesday! Good company, exceptional employees, would definitely recommend them for any moving services needed!
Morgan B.
Morgan B.
21:14 03 Jun 20
Great service! On time and very professional.
Yathartha T.
Yathartha T.
13:39 03 Jun 20
Bea G.
Bea G.
21:16 01 Jun 20
Highly recommended! Movers did an amazing job with my items. They were prompt and hard working! Courtney and Roy were professional and easy to communicate with. Mark and Tammy were very courteous and helpful. Would use this company again!
Chuck P.
Chuck P.
20:51 23 May 20
Chuck W.
Chuck W.
19:27 22 May 20
Great crew that demonstrated great care for our possessions. On time, in uniform, and went over-and-above to make sure everything was packed well and protected.
Barbara J.
Barbara J.
16:08 19 May 20
Diane L.
Diane L.
21:32 18 May 20
Ward North American recently took care out our move out of state. We have moved multiple times in the past and without a doubt these guys were the BEST! Beginning with Jim, our sales rep, to Scarlett, our service rep, to our driver, Dax, and his crew ...everyone was fantastic. Our moving crew cared for our items as if they were their own. The packers and loaders/unloaders were courteous, professional and did such a great job. If you are planning a move, be sure to call them, you will be... glad you did. I would give them 10 stars if I could, because with Ward North American, Dax and his crew you will definitely get 10 star service!read more
Christina S.
Christina S.
16:23 01 May 20
Very attentive to getting your move organized and giving options to help save money. We needed extra storage time, too, and where we stored was a big factor in the quote.
Ashley W.
Ashley W.
18:30 20 Apr 20
The office staff and move crew were extremely helpful from the moment we started the process. I was most impressed with how respectful every single one of the crew was when performing our move. True gentleman with excellent manners and cared for our homes on the load and unload. We had multiple changes we requested at the last minute and it needed to be taken care of in the MIDDLE OF A PANDEMIC no less. We were treated with first class service from every single employee. Highly recommend the... company and will never use another after this!!read more
Adam S.
Adam S.
14:11 14 Apr 20
The crew showed up to start loading on time and made short work of it. They were very easy going and easy to get along with. They were surprisingly quick and efficient. I would recommend them to anyone looking to move.
Kevan R.
Kevan R.
19:47 09 Apr 20
Carlos S.
Carlos S.
21:42 23 Mar 20
friendly service
Anthony B.
Anthony B.
21:35 20 Mar 20
1153 N.
1153 N.
15:55 18 Mar 20
Good work!
Michael L.
Michael L.
17:54 14 Mar 20
Marilyn G.
Marilyn G.
20:50 02 Mar 20
Casey D.
Casey D.
20:19 27 Feb 20
Peter S.
Peter S.
10:06 14 Feb 20
Paula M.
Paula M.
20:39 13 Feb 20
Friendly and Professional
Nadine T.
Nadine T.
03:19 13 Feb 20
Everyone at Ward North America was amazing. Elizabeth my move concierge and Clayton the driver stayed in contact with me throughout the whole process. My household goods were professionally packed and delivered very promptly by a courteous team of movers. I would highly recommend them for any long distance move. They all exceeded my expectations.
Jacque F.
Jacque F.
15:32 11 Feb 20
Ward NorthAmerican movers are the best! From the minute they arrived our move was handled with professionalism and quality. The guys that showed up seemed to really take pride in what they do! We will only be using them for future moves!
Papi R.
Papi R.
22:25 28 Jan 20
brian S.
brian S.
16:50 16 Jan 20
Ward, was professional from start to finish. Thank you for making our move go smoothly even when we changed the city we were actually moving to.
Roland Y.
Roland Y.
04:40 09 Dec 19
Scott S.
Scott S.
22:59 07 Dec 19
Arrey T.
Arrey T.
10:40 30 Oct 19
Amazing people. Excellent customer service. They came in on a non duty day to assist me with my move. Couldn’t be more thankfulAloha, Ray T
Mary G.
Mary G.
22:59 24 Oct 19
Amazing movers! Take pride in their quality work. Always gets the job done. I used to work here.
Alexander C.
Alexander C.
16:28 19 Sep 19
I have had done a few cross country moves and Ward NA has to be one of the best movers around. They provided great service from beginning to the end. The drivers are the best. My driver Andy was punctual and very professional. Andy ensured we had no issues in our move. He knows what needs to be done. The local load/unload crews were also great. The success of a cross country move are the people and Ward NA have great people. Will use them again in my next move.
Miguel M.
Miguel M.
23:46 18 Sep 19
Eric B.
Eric B.
23:09 29 Jun 19
Best moving service in Austin Texas and Phoenix Arizona!
Katherine M.
Katherine M.
22:31 26 Jun 19
Kimberly R.
Kimberly R.
13:36 21 Jun 19
Best moving company.
Shawn S.
Shawn S.
03:49 13 Jun 19
My first contact with Ward through their representative Kollin was informative, helpful, educational, and encouraging.The office communications were generally clear and timely.The packers, loaders, and movers were pleasant, Good natured, and hardworking. And flexible.The cost was incredibly reasonable.I would strongly consider connecting with them again.
Saquib H
Saquib H
06:31 29 May 19
Quality, sincerity, and value. They were not the cheapest, but they provide exceptional quality every step of the way. From detailed packing, to great handling of everything, to a fabulous tracking process, timely delivery, with a very nice and professional crew, it's all you'd need. Highly recommend them.
Casey G
Casey G
09:23 22 May 19
Ronald Hicks J.
Ronald Hicks J.
20:51 01 May 19
The best move my wife and I have ever experienced. I highly recommend North American Ward to others. Best price and excellent service.
Mike K.
Mike K.
11:55 19 Apr 19
Fredrick S.
Fredrick S.
16:27 16 Apr 19
Ward Moving Company did a fantastic job in conducting our move from Texas to Nevada. Our Move Coordinator Tami was always available to answer questions and clear up any misunderstandings. Our driver Phil and his staff of movers were very professional. They took time to explain the process and made sure everything was wrapped and packed. In the future, I know we will move again and without any hesitation, I will contact Ward Moving Company for that move.
Nancy P.
Nancy P.
21:56 05 Apr 19
Nadia De La G.
Nadia De La G.
21:07 28 Feb 19
Ward North America was amazing to work with. On time and did a fantastic job! Will hire again and again!
James H.
James H.
18:57 07 Feb 19
Paul R.
Paul R.
22:40 21 Dec 18
C LeRoy C.
C LeRoy C.
22:49 10 Aug 18
The team at Ward North American is A Class! They recently did my move in the greater San Antonio area and I was extremely satisfied with their customer service, punctuality, price point, and ability to move me under pressure and in a timely manner. They provided me with boxes to pack, a skilled team to load my furniture, and another skilled team to move me into my new home and reassemble everything back to normal. I highly recommend Ward North American for your next move for the price you... can't beat the peace of mind while creating a new era in your life, they must be a part of your next chapter.... C. LeRoy Cavazos-Reyna, MPAread more
Yvonne R.
Yvonne R.
19:52 10 Jun 18
The team at Ward North American did a fantastic job during our move from San Antonio to Austin Texas! We highly recommend Ward North American!
Ty M.
Ty M.
00:40 29 Nov 17
Eddie P.
Eddie P.
12:14 14 Oct 17
I used Ward North American for what I thought was going to be an easy and quick move. My mother had one storage unit, a 10X10 with items from her old home and was moving into a new home after a year. I thought she had sold most of her belongings and had only kept the important items. The day Ward North American was to get her stuff out and take it to her new home, I received a call from the movers saying that the unit was packed to the top and was going to take more trips than previously... planned because the vehicle they had for that specific move was smaller than most of their other fleet. The gentleman I spoke with, a Jason Massiate, was extremely courteous and understanding and told me they would get the job done and not to worry about a thing. My mother said that the movers were extremely patient and polite and was very satisfied with their work. Needless to say, when I'm ready for another move I know who I will be calling. I have heard some horror stories about movers and moving companies so I was extremely grateful for this experience with Ward North American moving company.read more
Luis R.
Luis R.
12:42 11 Oct 17
Ward NA is the absolute best when it come to relocation. From the moment we called to set up a survey, the prompt follow ups leading up to “Moving Day”, the quality of their team, to the post check-in calls we received after our move was complete to ensure all was to our satisfaction. This is a company I would highly recommend and use again.
Chris S.
Chris S.
19:14 10 Oct 17
Carolyn Bennett R.
Carolyn Bennett R.
18:25 10 Oct 17
This last move I had was the easiest move to date thanks to the guys from Ward! Great company, very prompt and professional with amazing customer service!
Leatitia M T.
Leatitia M T.
12:40 10 Oct 17
Had the opportunity to work with this group on a 5 year project. Warehouse crew was organized and professional. Made our install seamless. We had several unique pieces and projects over that time. They went over and above in all cases. Wish I could take them with me on all my projects.
Great job Team!!!
Liliana T.
Liliana T.
00:57 10 Oct 17
Extremely professional, I will recommend to family and friends.
Brandon K. G.
Brandon K. G.
21:17 09 Oct 17
My family and I have used this company on many moves and highly recommend them. We have received professional and excellent service on each occasion and will continue to turn to them for future business.
Elvin L. C.
Elvin L. C.
21:15 09 Oct 17
John A.
John A.
17:19 09 Oct 17
Had a great experience working with Ward. They are professional moving company that I would highly recommend for your business or personal move.
matthew M.
matthew M.
13:53 16 Apr 17
Second time using North American both moves reasonable exact cost estimate no surprises.Arrived for pickup on time did a good job packing.Arrived with delivery at exact time promised. unpacked and reassembled everything. was the best and easiest I have ever moved
Thomas T.
Thomas T.
00:20 06 Apr 16
Yes they where a really good company, I was going threw so things in my life where I screwed up but they are a great company. Greg who runs operations is awesome guy. Kevin the owner is a great business man. Ward North American is a great place to work
David S.
David S.
13:11 19 Jun 14
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North American Van Lines, Inc. MC 107012 U.S. DOT No.070851
Texas intrastate moves are hauled under the authority of North American Van Lines of Texas, LLC TxDMV No 0000009188; Texas DMV Phone No. 1-888-368-4689