Anthony (Toni), Rocio, and their crew were EXCEPTIONAL! If I could give 100 stars I would! From the beginning, Toni was pumped to get moving, kept a positive attitude throughout the whole process and kept his team motivated. This crew NEVER stopped moving. They were efficient, careful with my items and courteous.The crew wrapped and packed everything carefully, disassembled furniture, while Rocio inventoried EVERYTHING from my dresser to my broom. Toni, then arranged it carefully in the truck and was drenched with sweat by the end, but still walked up and down the truck ramp with a smile. They didn’t question one item that I wanted to take, but professionally packed it up and moved on. They were thoughtful enough to make sure I had my coffee and personal items left out that I would be needing in the morning and to take with me on my trip. These are the little things that matter :) When they finished packing everything, the blew out the garage and cleaned up all of the extra packing tape, boxes and materials. Not once did I feel they were in a rush to leave. Toni must have asked 10 times if he could do anything else before he was on his way. The best feeling was that I knew they would be transporting my items and they too would be delivering them to my new home. I knew my items were in good hands.Upon delivery of the items, we had developed such a rapport that I felt like family was coming to see our new place! Once again, they had a wonderful crew they knew in Colorado to help them. Rocio and Toni just know how to pick hardworking, kind people. They were on time and ready to get started! I don’t know how they do this hard work, but you can tell THEY LOVE WHAT THEY DO.With my husband already back to work, I was here with my 2 year old daughter that does not stop moving. Rocio immediately jumped right in and helped me throughout the day with her. I wouldn’t have made it through the day without Grandma RoRo (which is the name my daughter created for her in such a short time). Her help allowed me to show the movers where I wanted the furniture and items. It was HUGE. She was so sweet with my daughter and I will always be grateful for her help that day. Moving all in itself is very emotional and stressful and adding a toddler to the mix only makes things harder. Rocio made this day smooth and possible for us. She must have done 30 laps around the townhome with my daughter, then rocked her to sleep!!!!!!!!!! Talk about going ABOVE AND BEYOND.Meanwhile, Toni is keeping his crew motivated and any requests that I made were accepted without any hesitancy. For example, the crew had unloaded a lot of stuff into the garage because we downsized significantly and no where else to put it. I asked Toni if they could clear a place for one car and he responded: “Absolutely, not a problem.” He then spent hours rearranging and configuring these boxes and furniture in the garage to create a space for the car. He did this himself! When he was done- I couldn’t believe it.After the crew left and it was just Rocio and Toni, Toni then continued to help rearrange furniture, telling me he could do this all day! I pretty much had to tell him to go and take a break that he did enough and way too much! He has such an eye for decorating and the arrangement of furniture that he really helped the place become a home.Our experience with these movers exceeded my expectations. It is hard to find hardworking and kind people that you trust. This group is the full package. I can't thank them enough! Keep doing what you are doing!
Candice Stewart
15:21 20 Sep 21
Ward North America handled my move from Houston to Northwest Arkansas and did a fabulous job. We ended up having to change our move date a number of times due to home construction delays and they were very accommodating and empathetic. The driver Irvin (spelling?) and his crew did a wonderful job. They communicated with us well, showed up on time and took good care of our items. Great experience overall and highly recommend.
Eric Fatkin
03:20 04 Sep 21
The team, from initial assessment through the packing and loading, were tremendous and exceeded my expectations! I was given a recommendation for the business and would not hesitate to pass on a recommendation to others! Thank you for the positive experience!
Theresa Woods
16:19 03 Sep 21
We had Ward North American Van Lines move us from Texas to Arizona. Every employee we came in contact with was courteous, efficient and helpful. We are so grateful to all who we had for our move. Thank you one and all.
Farron Kuhlemeier
22:33 25 Aug 21
Excellent professional service from start to finish! Thanks Ward North American!
Donald Jakeway
00:00 24 Aug 21
