We are very pleased and extremely satisfied with Ward North American! From the first phone call to get our move started, to saying goodbye to our movers, our whole experience was just wonderful! Everyone was very pleasant and courteous, and so professional. They were very knowledgeable about how the whole process worked. Thank you all for taking such great care of us!
D Smith
16:19 17 Sep 20
We just wanted to reach out and say thank you for setting up such an amazing team for our move.The driver, James, was in contact before and during the move, keeping us updated on locations and times. The packers and movers he used were professional and worked very hard to ensure that our items were transported safely. They arrived on time and work tirelessly until the job for the say was completed.The point of contact person, Heidi, was in contact several times to check on the progress and offer any assistance needed.The pack and load was completed early and that enables us to receive our items earlier at our new house.We will definitely look to your company if the need arises in the future and recommend your office to anyone looking for a moving company.Glad we could work things out to use your company. Thank you for all you did to make that happen.Very appreciative,John & Geraldine Bradford
John Bradford Jr
21:32 05 Sep 20
The two men who moved my items into my home were very professional and nice. They were on time, efficient, hard working and polite. They handled my items with care and respect. They were clean and careful. They were great !!
Lisa Gardner
21:16 04 Sep 20
I've made over twenty long distance moves in my life. The crews that handled my move from San Antonio, Texas to Sister Bay, Wisconsin were the absolute best I've had. Both, loading to take to storage and the crew that drove to Wisconsin and unloaded. They were professional, showed exceptional care with our belongings, very friendly and hard working. There was no damage to our furnishings. I give the crews five stars. The delivery was one day past the range I was quoted but in fairness, it was less than a full load which had to be coordinated with other distant stops. Additionally, the quote was higher than the actual cost, based on the weight. I had to ask to have verbiage put in the agreement so I would pay for the actual weight rather than the higher amount I would have committed to in the contract..The only other reason I gave four stars rather than five was the lack of responses in a timely manner when communicating, which made it difficult for me to plan my travel and arrange contractors at my new home. Overall, I was very pleased and would recommend Ward North American Van Lines to others.
alan wdrums
18:02 04 Sep 20
We had to move from Texas to Washington during the pandemic. Ward North American were very professional and responsive, and also considerate and careful about mask-wearing. The sales staff and move coordinator always got in touch with us quickly when we reached out with questions. Every move has complications, and in our case this involved not just coronavirus, but also small residential streets that were difficult to maneuver a van down. The team leader solved our problems quickly and without a fuss. The moving crew was careful with our belongings, and also friendly. We highly recommend Ward North American.
Elisa Goodwin
15:57 04 Sep 20
