Customer Reviews

Top rated
Ward North American4.7
Based on 1071 reviews
Leah W.
19 hours ago
North American was a top notch experience. I interviewed the top industry giants with a corp relocation move from Houston, Tx to Nyack, Ny and I can’t tell you how super pro these people are. I received a fair rate and they were there with me every step of the way. Tom, the truck and team manager was a true captain of the ship. It was reassuring to see him at the start and then at the end. He is very serious, but he’s a caring leader of big moves and it made me feel the oversight of everything was locked in. Romero my sales person went to bat for me and was available for me the day of my move and I appreciated that support. Heather, at the headquarters, goes above and beyond with her customer service to clients and her care. I never thought I would spend this much on a move, but I can genuinely say after watching all of it full circle, ITS WORTH IT! These people are pros and they take care of you. When moving across the states, I endorse North American. They are worth it for peace of mind, expertise and service.
Dan C.
1 day ago
Yvonne Guzman and the movers were outstanding! We received awesome customer service! High Recommend!
V G.
2 days ago
All around amazing moving experience with Aileen and the ward team, very pleased with their service and will be recommending to everyone.
Harvey W.
4 days ago
Very professional, great experience moving cross country.
Terry G.
4 days ago
The guys were perfect..they really know how to do their job. They were very respectful and listened to my concerns. They did.the packing up and unloading the truck in a orderly matter. I will recommend your company to anyone. Thanks Terry Gabriel
Response from the owner:Thank you, Terry! We're so glad to hear that our team was respectful and attentive to your concerns during the move. Your recommendation means a lot to us!
LeShae T.
4 days ago
Great and timely service. They were also my best quote for an interstate move.
Response from the owner:Thank you, Leshae! We appreciate your kind words about our service and are glad we could provide you with a great quote for your interstate move.
Quoc T.
1 week ago
They were provided excellent service on our cross country trip, packing everything, coordinating with us on delivery, and arriving on time with everything in perfect shape.
Response from the owner:Thank you, Quoc! We're glad to hear you had an excellent experience during your cross country trip. Your satisfaction with our packing, coordination, and timely delivery means a lot to us.
Jim P.
1 week ago
Great experience, very responsive throughout the entire moving process. I always knew what to expect and where my property was. My driver David was exceptional and a pleasure to work with. Highly recommended!
Brenda E. S.
2 weeks ago
Kris Ankenbauer and his crew did an amazing job, from start to finish! Kris worked out a financial plan that was affordable and that I was comfortable with (because I had a lot of stuff)! On the day of the move, the crew was on time, they were very professional, respectful and friendly! They worked exceptionally well as a team! Every piece of furniture was secured by them wrapping and securing it! The lead person treated her team members with dignity and respect! They got the job done in a timely manner! I did have some damage after my items traveled 2,000 miles, but nothing that was earth shattering and can't be repaired! I highly recommend Kris Ankenbauer and Ward North American Van Lines! Thanks Ward North American Van Lines for a job well done!
Response from the owner:Thank you, Brenda! We're so glad to hear that Kris and his team provided such a positive experience during your move. Your recommendation means a lot to us, and we appreciate your understanding regarding the minor damage. Thanks for choosing Ward North American Van Lines!
Nhat N.
2 weeks ago
Tony Tamayo and his local crews in Houston and Phoenix were professional, friendly, and accommodating for helping with my mom's interstate move. They were thorough and made my mom feel invested and engaged with the move as they asked her questions and learned her preferences. Tony communicated timelines and expectations well, so there were no surprises during the whole process. I highly recommend him for anyone who needs a large move!
Cwb M.
3 weeks ago
Scott R.
3 weeks ago
We recently used your services for a move and could not be more satisfied with the experience. From start to finish, the entire process was seamless and stress-free. Our driver, Irvin, and his team were exceptional. They were professional, courteous, and highly knowledgeable. Irvin ensured that everything was loaded securely and took great care to see that our belongings arrived safely. I highly recommend Ward North American Van Lines to anyone preparing to move. Thank you to the entire team for your outstanding customer service and for making our move a success.
Pamela T.
3 weeks ago
Office staff, packers and driver were all very professional and efficient. We were treated exceptionally well.
Response from the owner:Thank you, Pamela! We're glad to hear that you found our office staff, packers, and driver to be professional and efficient. Your kind words mean a lot to us!
Albert G.
4 weeks ago
We used Ward North America to bring our furniture from Houston, Texas to Walnut Creek, California and it was a very pleasant experience. Everything went very smoothly and we have no complaints.
Sarah H.
4 weeks ago
I had a wonderful experience with Ward North American. They moved us 700 miles away, and it went smoothly. They were very communicative and transparent every step of the way. I want to particularly shout out to Sherman, who was the driver and our head mover. He was amazing, and whatever he's getting paid, it's not enough. Give this fine man a raise (go Saints!). I got three quotes from movers, and we decided to go with Ward North American. I'm glad we did. There was another option that was half the price, but it was probably too good to be true. I didn't trust them, and they had terrible reviews. I would rather pay more to have our stuff safely delivered. PERK OF USING WARD NORTH AMERICAN: They let us pick up free wardrobe boxes to move our hanging clothes. I could pick up as many as I wanted, within reason. If you purchase these, they're $20 each. So you get to save money and recycle boxes. Definitely a plus!!!
Response from the owner:Thank you, Sarah! I'm so glad to hear about your wonderful experience with Ward North American. It's great to know that Sherman made such a positive impact on your move. We appreciate your trust in us and your feedback about the wardrobe boxes. Your satisfaction means a lot!
Martita A L.
4 weeks ago
I am very glad we chose North American Van Lines for our move from Austin to Portland. Everything went smoothly and I felt well supported throughout the moving process. Everyone I worked with was friendly and professional. They made the difficult experience of moving as stress-free as possible. Our car was also transported safely and quickly.
Response from the owner:Thank you, Martita! We're so glad to hear that your move from Austin to Portland went smoothly and that our team was able to support you throughout the process. Your kind words about our friendly and professional staff mean a lot to us. We appreciate your trust in North American Van Lines!
Mike Z.
4 weeks ago
Response from the owner:Thank you, Mike, for taking the time to leave a review. We appreciate your support!
Kelly H.
4 weeks ago
We did a cross country move that required our home goods to be in storage for several months. The service was phenomenal from the first call with their sales rep to the final delivery. Not one item was damaged or broken. Pricing was fair. I would recommend Ward for anyone planning a large or small move.
Response from the owner:Thank you, Kelly! We're so glad to hear that your cross country move went smoothly and that everything arrived safely. Your recommendation means a lot to us!
Guillermina B.
1 month ago
Very relatable
Response from the owner:Thank you, Guillermina! We appreciate your feedback.
Mary W.
1 month ago
Response from the owner:Thank you, Mary, for taking the time to leave a review. We appreciate your support!

 

 

North American Van Lines, Inc. MC 107012 U.S. DOT No.070851
Texas intrastate moves are hauled under the authority of North American Van Lines of Texas, LLC TxDMV No 0000009188; Texas DMV Phone No. 1-888-368-4689