Customer Reviews

Prompt, professional service. Loading and unloading.

I recently moved from Arizona to Texas, and I had an amazing experience with Ward North American moving company. A special shoutout to Nekobe, Javan, and Marcos - they were incredibly professional and were awesome to work with. They were friendly, patient, and careful with my stuff. They didn't just drop everything off and leave. They made sure every item was accounted for, brought everything to the correct room, and kept checking with me to make sure things were exactly where I wanted them. They even asked whether I wanted furniture turned a different direction or moved somewhere else, and they were more than happy to rearrange things when I wasn't sure. They also helped put my bed and sofa back together. I have no idea how I would have managed that on my own. Everything arrived safely, with no missing or broken items, and I can't thank them enough for making the whole process easier and less stressful for me. If anyone's looking for movers, I'd definitely recommend this company.

We had several teams assist us with packing and moving, and every team member we worked with was professional and friendly. In particular, I want to highlight Elvis, Maryvell, and Ivan. They were fantastic—detailed, careful, and efficient. I especially appreciated that they would set items aside to ask for clarification if they had any questions. Thank you for the excellent service.

Excellent service, fair pricing. Very easy move. Michael did a great job.

I used Ward North American for my move from Texas to Louisiana. Nekobe and Elvis were both of the movers who worked with my load. They were timely and worked diligently to make sure my items were packed and safely transported to the truck. Nekobe and Elvis worked extremely hard and maintained a positive attitude throughout the moving and packing process. My items were delivered 2 days later (which was sooner than expected) in LA by Elvis and another mover. Unfortunately I forgot his name but he was also great. I highly recommend using Ward North American if you plan on moving a far distance and want professional service. The pricing was on the higher end but definitely not the most expensive based on my research. An additional charge was added if you want a guaranteed date pick up and if you have more than 1 stop that is not within the same zip code. Overall I am very satisfied with my experience.

Marival arrived on time & got right to work packing our fragile items. She labeled everything clearly and had paperwork in order.

Our experience with your company was definitely a 5 star experience! From coming to our home for the initial consultation, communication from the office team throughout the move, to Phil our main man who was responsible for loading and unloading was flawless. Both teams on either end of the move were friendly helpful and easy to work with! I would recommend this company to anyone looking to move whether it is cross country like we did or around town!

I have relocated 6 times during the last two decades both domestic and international. Expecting any moving company would carry the task picture perfect ,you are living in a fool's paradise ! I faced delays,price hike at the last moment,broken furniture,missing items etc. In a move ,I lost a few of my own paintings. The only consolation was to think that the culprit might have mistaken them for awork done by Picasso or Van Gogh. 😀The latest move from Texas to North Carolina was mostly flawless with Ward North American Vanlines.The estimator Mr. Nicholas Moustachia was thorough in his estimation, repeatedly reassuring and accomodative.The packers consisting of a group of young men and women were energetic,well behaved and efficient. The driver and the unloading crew were also satisfactory, except one person who behaved like a bully to us and his co-workers. Then there was a gem of a person, Ms. Heather Dailey, the coordinator at the head office who navigated every issue and bottleneck situations very efficiently.to make it all end well.The company should recognize these two people for their significant role in consumer satisfaction. I will recommend Ward North American Vanlines as movers for their mostly efficient undertaking and good attitude towards the customer.

They packed, loaded and unloaded our house in three days. Everyone was kind, hardworking, fast and efficient. Everyone was easy to communicate with and they were also in the time window they allotted. We were very happy with them all especially: Irvin, Marcos, Salvador, Gman and Elvis. Highly recommend!!

We had a fantastic experience with Ward North American Houston Moving Company! Nekobe, Javan, Irvin, Davonte, and G-Man were professional, hardworking, and incredibly efficient throughout our move. They truly went above and beyond to make sure everything was handled with care and placed exactly where we needed it. Their positive attitudes, attention to detail, and teamwork made a stressful move so much easier. We are extremely grateful for all of their hard work and highly recommend this crew to anyone looking for movers. Thank you for exceeding our expectations!

Great job getting everything moved and handling last minute changes due to a family member ending up in the hospital during the move. They were attentive to details regarding fragile items and arrived at the appointed times. They put down protective floor pathway and threshold coverings, and hauled everything off when finished loading and unloading.

Had a great Interstate moving experience from TX to WA. Delivery was right on time and everything arrived as expected. David R. was our driver and did an excellent job for us. Scarlett M. was our coordinator and kept everything clear and simple.

This was by far the best moving experience I’ve ever had! The end-to-end support was fantastic from quote generation, to explanation of costs, to actual packing and moving. The full service pack was quick and efficient and my items arrived safely.

Nekobe, Marcos, and G-man were great. There weee very professional, efficient, and informative. I didn’t have to lift a finger and they did a great being safe and securing all of my belongings. 5 stars and 10/10 recommendation.