Customer Reviews

Excellent
Ward North American4.7
Based on 1039 reviews
Cj B.
6 days ago
Friendly and hard working team, no breakage, but poor labeling of boxes and cords and hardware not always included in same box with appliance.
A.M A.
7 days ago
From the planning stage to actual shipment of household goods (HHG) and personal vehicle, everything was on point. I received my HHG and vehicle earlier than expected. The HHG driver (Mr. A. Kilborn) and auto shipper driver (George) were professional and kept me informed of delivery day/time. I couldn't have asked for better service. Thank you, Ward North American-San Antonio for a stress-free move.
Response from the owner:Thank you, A.m, for your wonderful feedback! We're glad to hear that everything went smoothly from planning to delivery and that our team, including Mr. Kilborn and George, provided you with excellent service. Your satisfaction means a lot to us!
Craig S.
2 weeks ago
Response from the owner:Thank you, Craig, for taking the time to leave a review. We appreciate your feedback!
Excellent Packing Team We had a great experience with Marivel, Gutembeg, and Maria while they packed our home for our move from Houston to New Jersey. They did an outstanding job over the last two days. They were extremely professional, careful, organized, and efficient throughout the entire process. They treated our belongings with great care and worked incredibly hard to get everything packed properly. They were also very friendly and pleasant to have around, which made what could have been a stressful part of our move much easier. We really appreciate all of their hard work and attention to detail. Marivel, Gutembeg, and Maria were a fantastic team, and we would absolutely recommend them to anyone looking for a professional packing crew. Thank you for making this part of our move such a smooth experience!
Paul L.
2 weeks ago
The driver (Mike) was unbelievably organized, prompt and professional. The packers (we needed 3 plus the driver) were equally polite, efficient and professional. After living overseas we had accumulated many irreplaceable items…nothing was broken or damaged. Relocating is stressful. We are extremely grateful for deciding to go with Ward North American - San Antonio. It took much of the stress away!
Response from the owner:Thank you, Paul! We're glad to hear that Mike and the packers made your relocation experience smooth and stress-free. Your satisfaction means a lot to us, and we're grateful you chose Ward North American - San Antonio for your move.
David M.
3 weeks ago
Response from the owner:Thank you, David! We appreciate your support and look forward to serving you again.
Maricris N.
3 weeks ago
Marivel and Javan did an excellent job in delivering, unloading and helping with assembly my bed frame. Highly recommend!
Christi W.
3 weeks ago
Ward North American really came through for us. They were cooperative and patient with my needs and the movers were incredibly polite and hard working, and on time, even early! If we ever move again we will be using them.
Response from the owner:Thank you, Christi! We're so glad to hear that you had a great experience with our team and that our movers met your expectations. We look forward to assisting you again in the future!
Cory R.
3 weeks ago
Response from the owner:Thank you, Cory, for taking the time to leave a review. We appreciate your feedback!
Stephanie R.
4 weeks ago
Moving a household is one of the most stressful acts one can undertake. I’m grateful to the people at Ward, especially Stacy and Ashley. Not only did they get us prepared for our move, but they provided us a great deal of encouragement and support along the way. Kindness definitely counts. All of our goods arrived, unscathed, with the exception of a small scratch on an end table. Considering what a large interstate move, this was, that’s really nothing and I couldn’t be more pleased. I have no hesitancy in recommending Ward North American van lines. They made our big move a little more pleasant, just by how they treated us like family.
Response from the owner:Thank you, Stephanie! We're glad to hear that our team, especially Stacy and Ashley, could provide you with the support and encouragement you needed during your move. It's wonderful to know that everything arrived safely, and we truly appreciate your recommendation. Your kind words mean a lot to us!
Jason W.
4 weeks ago
Marivel, Daniela, and Monica were extremely efficient, respectful and very courteous to my son and I while they packed up my home for the move. They were absolutely wonderful!
Theresa B.
1 month ago
Great crew of packers today! 5 star service from Marivel, Davonte, Javan, and Nekobe. Thank you!!
Brian H.
1 month ago
We are moving back to our home state of Maryland after seven years in The Woodlands. Our home was packed today and ready to load tomorrow. The three ladies who packed: Marivel, Maria and Daniela, did a fantastic job of packing all our goods. No damage, and everything was packed professionally as well as quickly. But above and beyond that, they were friendly, approachable and kept us well informed during the entire process. I cannot state how much we were pleased with what they accomplished in as fast a time as they did. We would highly recommend them.
Stacy B.
1 month ago
⭐⭐⭐⭐⭐ I cannot recommend the packing team (Crew leader Marivel and her crew Maria, G man and Monica) enough! From the very first interaction to the completion of our packing day, the entire experience exceeded every expectation so far. The packing crew arrived on time, was incredibly professional, courteous, and worked nonstop. They treated every item in our home with exceptional care, carefully wrapping and protecting everything as if it were their own. They were organized, efficient, and paid attention to every detail, which made what could have been a very stressful day feel completely manageable. What impressed us most was their positive attitude and teamwork. They were friendly, respectful of our home, answered all of our questions, and made us feel confident that our belongings are in great hands for our move from Texas to Florida. If you’re looking for a moving company that truly cares about their customers and takes pride in their crew and work, Ward North America is the company to choose. We are beyond grateful for the outstanding service and would recommend them to anyone planning a move. Thank you for making this part of our relocation such a smooth and stress-free experience! The Beatty’s
Roger T.
2 months ago
Response from the owner:Thank you, Roger, for taking the time to leave a review. We appreciate your support!
Christina O.
2 months ago
Marivel, Maria, Daniela, and Monica packed us and they were amazing. So efficient and professional.
parv A.
2 months ago
I had a great experience with the award moving company recently moving from Minnesota to Texas. The team of Javan, Nekobe, and Shorty was very professional and took care of everything from assembling the furniture to putting all the boxes in the right places. I would highly recommend this team to anyone who needs moving service.
Gwen D.
2 months ago
Zach M.
2 months ago
Response from the owner:Thank you, Zach, for taking the time to leave a review. We appreciate your feedback!
Karen M.
2 months ago
Response from the owner:Thank you, Karen, for taking the time to leave a review. Your feedback is appreciated!

 

 

North American Van Lines, Inc. MC 107012 U.S. DOT No.070851
Texas intrastate moves are hauled under the authority of North American Van Lines of Texas, LLC TxDMV No 0000009188; Texas DMV Phone No. 1-888-368-4689