Customer Reviews

I moved from Frisco to Austin earlier this month. Dax and his Ward North American crews (one in Frisco, one in Austin) did an excellent job packing, loading, transporting and unloading our belongings. The entire process from estimate to delivery was 100% professionally handled, at a reasonable rate. I had a complex move with multiple deliveries and storage. Ward NA made it all work and work smoothly. Can't say enough about the job Dax (the driver and team leader) did. Outstanding!

Marivel, Maria, and Monica did an outstanding job with our move packing. I highly recommend their services!!

I had an excellent experience with Ward North American Van Lines during my move from Houston to Irving. From the coordination of the move to the final unloading and unpacking, everything was handled professionally and smoothly. A special thank you to Ramiro, who was very helpful in coordinating the delivery and keeping me informed about the crew’s timing and arrival. His communication and coordination made the delivery process much easier and gave me confidence that everything was being handled properly. I also want to give a huge shout-out to Nekobe and Javan for their outstanding work during the unloading and unpacking. They were absolutely fantastic! They took great care of all my belongings and were especially careful while carrying everything up the stairs. They handled the items with a lot of care, patience, and professionalism, making sure nothing was damaged or mishandled. The entire team was courteous, hardworking, and respectful of my belongings. Moving can be stressful, but Ward North American made the experience much easier and gave me complete peace of mind throughout the process. I truly appreciate Ramiro, Nekobe, and Javan for their excellent service and hard work. I would highly recommend Ward North American Van Lines to anyone planning a move. Thank you for making my move from Houston to Irving such a smooth and positive experience!

Richard was our driver and let me tell you if I could give him 50 stars I would !!! He was absolutely AMAZING !!! We Moved from Texas to the PNW, and didn’t have to worry about our stuff traveling that far, we felt very comfortable from the get go with him. His attention to detail communication and just overall being a genuine honest, wonderful person, made the entire experience wonderful ! Both his crews, the loading and on unloading sides were also both wonderful !! Very respectful, organized and hard-working. Thank you so much Richard. May God bless you and keep you safe on the roads always !! ** Also, his truck was fancy, clean and unbelievably organized!!

Team members: Lead – Ms. Marivel; helper Ms. Maria + helper Ms. Monica Punctual team with quickness, efficient & thoroughness.

The crew is very professional, efficient, careful, and awesome! I highly recommend Ward North American. Communications was great too! I

Friendly and hard working team, no breakage, but poor labeling of boxes and cords and hardware not always included in same box with appliance.

From the planning stage to actual shipment of household goods (HHG) and personal vehicle, everything was on point. I received my HHG and vehicle earlier than expected. The HHG driver (Mr. A. Kilborn) and auto shipper driver (George) were professional and kept me informed of delivery day/time. I couldn't have asked for better service. Thank you, Ward North American-San Antonio for a stress-free move.

Excellent Packing Team We had a great experience with Marivel, Gutembeg, and Maria while they packed our home for our move from Houston to New Jersey. They did an outstanding job over the last two days. They were extremely professional, careful, organized, and efficient throughout the entire process. They treated our belongings with great care and worked incredibly hard to get everything packed properly. They were also very friendly and pleasant to have around, which made what could have been a stressful part of our move much easier. We really appreciate all of their hard work and attention to detail. Marivel, Gutembeg, and Maria were a fantastic team, and we would absolutely recommend them to anyone looking for a professional packing crew. Thank you for making this part of our move such a smooth experience!

The driver (Mike) was unbelievably organized, prompt and professional. The packers (we needed 3 plus the driver) were equally polite, efficient and professional. After living overseas we had accumulated many irreplaceable items…nothing was broken or damaged. Relocating is stressful. We are extremely grateful for deciding to go with Ward North American - San Antonio. It took much of the stress away!

Marivel and Javan did an excellent job in delivering, unloading and helping with assembly my bed frame. Highly recommend!

Ward North American really came through for us. They were cooperative and patient with my needs and the movers were incredibly polite and hard working, and on time, even early! If we ever move again we will be using them.

Moving a household is one of the most stressful acts one can undertake. I’m grateful to the people at Ward, especially Stacy and Ashley. Not only did they get us prepared for our move, but they provided us a great deal of encouragement and support along the way. Kindness definitely counts. All of our goods arrived, unscathed, with the exception of a small scratch on an end table. Considering what a large interstate move, this was, that’s really nothing and I couldn’t be more pleased. I have no hesitancy in recommending Ward North American van lines. They made our big move a little more pleasant, just by how they treated us like family.