Customer Reviews and Testimonials
"I wanted to send a note of thanks and say what a great job your crew did. They were professional, respectful of our old and new home, and they busted their butts IN THE RAIN, all the while taking care of our stuff and ensuring our new home "remained new." The padding on the floors, carpet covering, and wall covering are all things I have not seen other companies do, and it makes the difference! Special accolades go to Christine, (her sister-- I missed the name, but she was great too), and particularly Ryan and Henry, who went above and beyond to make sure we were completely satisfied. Even the scheduling through Amy was great and without issue.
Too often we complain about poor customer service and poor performance, but this was an outstanding opportunity to tell a good story of a good experience. BEST MOVING EXPERIENCE IN 18 YEARS IN THE ARMY!!!!!!! I would highly recommend your company to anyone considering a professional move. Many thanks again!!!
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~The MacKays
"If I had to move again and use a moving company I would choose Ward North American again. The whole expereince from the estimater, coordinator, driver, packing and loading crews were top notch.
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~Michael T.
"We want to take this opportunity to thank all of you for your kindness during our recent move from Austin, TX to Chicago. Each of you held your company policy in the highest esteem. Moving can be a very tedious and stressful time, but with your help, it was a BREEZE!!!!
From the time we called for an appointment, we received the best of service. Maria was great she called often to make sure that the move was in order, the movers had arrived and the completed process was satisfactory. You do not encounter this type of customer service in today’s market."
~Bryant Family
"The crew came in this morning and worked straight through lunch to get this project completed for Seton and like the other Ward staff members I have had the privilege of working with before, these four gentlemen today are no exception!
Everything was packed properly and loaded within the truck with a skill that frankly needs to be videotaped. I was amazed!
The crew was courteous, professional, friendly, helpful and very very thorough. Please extend my thanks and gratitude for their help as well as for your help in completing this project!!! You guys are awesome!!"
~Eddie W.
"I have moved a LOT and I’ve had experiences that fall into a wide range of results. Without a doubt our experience in moving to Hong Kong with Kirk and Ward North American has been the best ever and, to top it off, one of the most reasonable!
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~Chuck K.
"Mike was outstanding. Really an excellent steward of the entire Ward experience. Very responsive... actually... I would call it proactive and on top of things. Great attention to detail. A real 'can do' attitude!"
~Louisa W.
"I've had 7 moves in the past 7 years. The North American crew is the best team I've seen. The crew was on time, and the communication was excellent. There were no problems."
~Rogers & Lisa O.
"The whole crew was amazing, careful and polite. I have moved 10 times and they were the best movers I've had. Danny, the driver, and crew."
~Greg & Cindy C.